Just Tyres - Amersham Reviews 

249
TrustScore 4.5 out of 5

4.5

Rear of 48 Woodside Road, HP6 6AJ Amersham, England, GB


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Rated 3 out of 5 stars

Admittedly arrived 30 minutes early in the hope it could be done then but understandably busy so told to come back in 40 minutes when it would be done. Gave an extra 20 minutes before getting back onl... See more

Rated 5 out of 5 stars

Great service again from Just Tyres over in Amersham. From start to finish the lads were all welcoming, friendly and very polite. I even took the dog with me and off wee went down the side of the bui... See more

Rated 5 out of 5 stars

Niall & the team were absolutely amazing helping me out in a pickle. Had a completely flat tyre on the school run. Limped to Just Tyres who looked at the tyre immediately even though they seemed busy.... See more

Rated 5 out of 5 stars

Friendly and helpful staff. Good value for money replacement tyres. Booked a fitting appointment online a few days beforehand, which enabled me to plan other tasks accordingly. Everything went smoothl... See more


Company details

  1. #16 of 24 best companies in Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Rear of 48 Woodside Road, HP6 6AJ, Amersham, England, United Kingdom

  • 01494840435

4.5

Excellent

TrustScore 4.5 out of 5

249 reviews

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4.5

All reviews

(249)

3,841 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick, friendly and honest service

It was a wet bank holiday Monday, more to the point it was 13:05 on a wet bank holiday and Just Tyres close at 2. It was a long shot but I asked if I could bring my car “no problem” said Lee, the manager, who was waiting when I drove in 10 minutes later.
He took the wheel off, thoroughly inspected and tested it and showed me that it was actually the valve and not the tyre. I was expecting to pay £135 for a new tyre and less honest people would, I’m sure, have put one on. As it is, a valve is a lot cheaper and I left a very happy customer.
I would thoroughly recommend both the branch and the manager, Lee. Thanks again.

6 May 2024
Unprompted review
Rated 3 out of 5 stars

Lack of communication

Pre booked was told it would be an hour, which was fine. Ended up being 2 hours which was not fine. Lack of communication throughout.

23 April 2024
Rated 5 out of 5 stars

Back again!

As mentioned for in previous reviews, great compant, plseant and friendly staff. Very fair cost and decent service. What is not like?

4 April 2024
Rated 2 out of 5 stars

Not a great experience

Competitively priced tyres, but the Amersham site has completely insufficient parking, which meant ridiculous and potentially dangerous manoeuvring of vehicles. I had to reverse out into a main road to allow a previous customer to exit, then I was blocked in when it was time for me to leave. The guy who fitted my tyres was polite and did a good job, but he was on his own, so he had to stop multiple times to answer the phone, then deal with customers who walked in to the workshop to make enquiries etc. I was there for 90 minutes in the end, which was much longer than I was expecting. No reflection on the guy who was there and did his best, but this just isn't a professional set up. Doubtful I'll use them again.

11 March 2024
Rated 1 out of 5 stars

Appalling

Appalling. And they will lie to you. Do not use.
Did my alignment and my traction light came on. First guy flatly denied it was anything to do with him. His boss came and said the alignment had not been done properly. He redid it. But my traction light was still on. He told me to drive around for a bit and it will go off - but it has not. He was very put out that I had complained - but it was them who wasted my time.

9 March 2024
Rated 1 out of 5 stars

Not on time

Got to my booking only to be told the vehicle would not be ready till 1400hr was 4 hrs later no good to me won’t use them again

7 March 2024
Just Tyres - Amersham logo

Reply from Just Tyres - Amersham

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction so it was disappointing to receive a one star review. Occassionally jobs will carry over slightly but we expect customers to be kept up to date, please be assured that 4 hours later is not our normal level of service and we would like to apologise for any inconvenience caused as a result. Your feedback has been passed onto the Divisional Manager for the centre and they will address your comments directly with the team. Thank you for taking the time to bring this matter to our attention.

Rated 3 out of 5 stars

Least favourite visit I have had

Least favourite visit I have had, usually they are polite and very helpful, this visit there was no record of my appointment, although I had the confirmation email, they were a bit put out even though they there was only one other chap there with a problem tyre. I was made to feel quite uncomfortable to be honest. Not the most glamorous job I know, but incredibly important all the same. Bit more customer service training needed for these two chaps.

10 February 2024
Rated 5 out of 5 stars

Just brilliant!!

Just brilliant- competitive prices and really competent guys who know their stuff! I had mistakenly ordered an unwanted tyre online— don’t know how- but that was no problem, between the Amersham manager and his head office my money was refunded in full that same day. Highly recommend Just Tyres!!

5 January 2024
Rated 4 out of 5 stars

Unfortunate late opening

Booked an appointment for 8.30am. No-one arrived until 8.50am; the young lad was apologetic and said he had bus troubles but it wasn't ideal so I can't give 5 stars. He was efficient though in changing the tyres and the booking process was easy and the online chat also efficient.

15 November 2023
Rated 5 out of 5 stars

Great service and advice from Manager

Niall gave me great advice on choosing the right tyres for our XC90. As I'd dropped in, they happened to be booked up. But he helped me place an order online and found me a slot for the next day. Job was do in e perfectly too! Superb service and highly recommend them.

7 November 2023
Rated 4 out of 5 stars

Working under stress

Despite having been let down by the non-appearance of his manager, the only technician on the premises did an admirable job juggling a number of balls. For this I commend him and forgive the very long time it took to fit my tyres.

2 November 2023

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