Just Tyres - Harrogate Reviews 

371
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TrustScore 4.5 out of 5

4.3

Units 5 & 6 Oak Beck Park, Skipton Road, HG1 3HT Harrogate, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Staff at just tyres Harrogate are first class the service they offer is without a doubt excellent. From making the booking to having the tyres fitted everything was top notch I could not be happier. I... See more

Rated 5 out of 5 stars

Great service and competitive pricing Bought tyres and booked the fitting date online. Called in the day before to check the tyres had arrived and discussed which corners the new tyres were to be... See more

Rated 5 out of 5 stars

Had 2 new tyres fitted here, my car broke down, ignition issue, whilst down there, the guys were really helpful and understanding and made the whole situation a lot less stressful. Did a great job wit... See more

Company replied

Rated 5 out of 5 stars

Bought 2 front tyres for my campervan at a very competitive price via the very easy to navigate website. I chose a time slot for a next day fitting and called next day to confirm the tyres were... See more


Company details

  1. Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Units 5 & 6 Oak Beck Park, Skipton Road, HG1 3HT, Harrogate, England, United Kingdom

  • 01423582732

4.3

Excellent

TrustScore 4.5 out of 5

371 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(371)

3,707 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Terrible service ,i have tyres that where fitted last year ,MOT today to say the two front tyres have perished and have cracks ,i went to see them at just tyres with reciept and evidence from mot ,and basically wont do anything about it after telling me i had a guarentee on the tyres and told me id have to buy two more tyres .I have taken advice, and this is not good and been told the tyres shouldnt be like that after 4,000 miles i wont be returning and its in the hands of trading standards now .

10 May 2023
Unprompted review
Rated 5 out of 5 stars

Great service and price

Arrived at the booking time and no delay in getting the car in and the tyres changed. No hanging around they just got on with the job. Specially liked that the bolts were tightened by hand and to the correct torque and not just power tooled on. Would use again and the best price I could find

3 April 2023
Rated 1 out of 5 stars

Waiting for 2 hours for replace just…

Waiting for 2 hours for replace just two tyres.

1 February 2023
Just Tyres - Harrogate logo

Reply from Just Tyres - Harrogate

Thank you for taking the time to leave a review for our company. We strive to achieve a high level of customer satisfaction and so it was disappointing to receive a one star review. Regrettably, work does very occasionally run over from another job but we do ask our team to keep customers updated with realistic timescales. We're sorry for any inconvenience caused and would like to thank you for taking the time to bring this matter to our attention.

Rated 1 out of 5 stars

Wholly unsatisfactory

Wholly unsatisfactory. The booking system was not kept to. I had an appointment for 4pm on a Wednesday and was not seen to or tyres fitted until 17:45. The staff were unprofessional and the job was not done right. I had to return the same week as all the wheel weights came off within one mile of driving. Very poor service.

1 February 2023
Just Tyres - Harrogate logo

Reply from Just Tyres - Harrogate

Thank you for taking the time to leave a review for our company. We strive to achieve a high level of customer satisfaction and so were disappointing to receive a one star review. We are very sorry that we were unable to keep your appointment, regrettably, work does sometimes run over but we do ask our teams to keep customers informed. We are sorry for any inconvenience caused and thank you for taking the time to bring these matters to our attention.

Rated 3 out of 5 stars

i arrived for two tyres to be fitted in…

i arrived for two tyres to be fitted in Harrogate at the time i booked online. there was a single fitter running around dealing with several customers. when it was my turn, he explained the manager had double booked my appointment, so i returned a hour later. Lucky i wasn’t in a hurry but was provided great service after the delay.

21 January 2023
Rated 1 out of 5 stars

Having to go to another garage to…

Having to go to another garage to rectify an issue caused when new tyres were fitted. Appointment on Monday as my car now badly pulls to the right as agreed by regional manager. One of your staff members sacked who worked on my car but does not help me. Losing driving time and costing me £45 to check tracking as your floating manager said he didn't feel comfortable of having sufficient knowledge to do it. Hence as I'm certain you'll agree I'm totally unhappy.

10 January 2023

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