Just Tyres - Letchworth Reviews 

418
TrustScore 4.5 out of 5

4.7

Unit 9 Lacre Way, SG6 1NR Letchworth, England, GB


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Rated 5 out of 5 stars

Easy process. I ordered tyres online and got an appointment the following day to have them fitted. Staff were friendly and professional.

Rated 4 out of 5 stars

Started disappointingly as was booked for 4 tyre fitting on Thursday, to be called 5 min before fitting that suppliers only supplied 3 out of 4 tyres delivered so had 2 go again on Friday. Got to h... See more

Rated 5 out of 5 stars

The tyre fitter was fantastic, very friendly and very efficient at doing the job. Great conversation with him while he was changing all the tyres. The price for the tyres was also very competitive... See more

Company replied

Rated 5 out of 5 stars

Being the first customer of the day, all 4 wheels got done in 30 minutes including the work being interrupted by phone calls. You get the 5% discount if you order the tyres online (which I did).... See more


Company details

  1. #17 of 24 best companies in Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 9 Lacre Way, SG6 1NR, Letchworth, England, United Kingdom

  • 01462322128

4.7

Excellent

TrustScore 4.5 out of 5

418 reviews

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Replied to 19% of negative reviews

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4.7

All reviews

(418)

3,661 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Easy to book appointment. Great service with friendly and helpful staff who explained what was being done and why.

28 July 2025
Rated 1 out of 5 stars

Appointment double booked

Turned up for my appointment, which had been quadruple booked due to some error on their system. Despite the fact they admitted I was the first one to book in they refused to prioritise my job as someone else had turned up before me. I was given a later slot which I returned for. The job was still not completed half an hour after they said it would be. The mechanics doing the job were also the victims of a rubbish system but they did not have the skills to resolve it and I have been left wasting a lot of my own precious time waiting for an urgent job to be done, rescheduling my day to fit around Just Tyres. Not impressed and I won’t be returning.

18 July 2025
Unprompted review
Just Tyres - Letchworth logo

Reply from Just Tyres - Letchworth

We’re truly sorry for the inconvenience caused by the delay in your tyre fitting appointment. Unfortunately, we had a booking error on our system, and we understand how frustrating this must have been for you. This was not the experience we aim to provide, and we’ve taken steps to prevent this from happening again. We appreciate your patience and understanding, and we’d be happy to discuss how we can make this right for you. Please contact us on 01908 634 700 or email us at customerservices@justtyres.com so we can resolve it promptly.

Rated 5 out of 5 stars

Great servive and excellent price

Excellent service and no fuss. I turned up 15 minutes early, and the garage looked closed.
The reception was actually open and the fitter had both tyres fitted before the appointment time of 08.30. Very fast and efficient and the price was much cheaper compared to other national and local tyre fitters.

11 July 2025
Just Tyres - Letchworth logo

Reply from Just Tyres - Letchworth

Thanks for sharing your experience! Great to hear you found excellent service and great value. We appreciate your support!

Rated 5 out of 5 stars

Good experience

Being the first customer of the day, all 4 wheels got done in 30 minutes including the work being interrupted by phone calls.

You get the 5% discount if you order the tyres online (which I did). Only found out about it by overhearing the phone calls from potential clients.

The only problem was that being a VW, it had pressure sensors so it detected that the tyre pressures were different. A quick adjustment using a pressure gauge and air pump solved that.

6 June 2025
Rated 5 out of 5 stars

Great prices and excellent service

I ordered the tyre and used the Letchworth Garden city shop where, beyond excellent value tyres, I received excellent meticulous service with attention to detail and quality. I was concerned about asking the mechanic to not use impact driver on my key nuts but there was no need as he used manual wrench on all of the nuts and then tightened them carefully to the right torque setting
I will return to thi9 shop next time I need tyres changed

30 April 2025
Rated 5 out of 5 stars

Two tyres fitted

Two tyres fitted at at the time booked on line. Tracking done and the whole job completed in a professional manner. Very friendly, helpful staff. Price was very good too, for 2 premium tyres. Would definately use again.

24 March 2025
Rated 5 out of 5 stars

Great !!

Prebooked and prepaid for tyres ,punctuality is important to me and the lads were bang on time ( as previous visits too ) two tyres in and out in just over 30 mins , no upselling job done well ....what's not to like !!

24 March 2025
Rated 5 out of 5 stars

Staff are a credit to the Company.

The guys on shift when I visited were exceptional, had several issues with the fitting (older vehcile) which they were very helpful in solving. They really went above and beyond. Highly recommend place for all things tyre related. Thank you.

13 March 2025
Rated 5 out of 5 stars

Great Friendly service.

Great Friendly service.
Had never used this garage before but felt really welcome. Every member of staff was friendly and polite. Brilliant Service Thank you

11 March 2025
Rated 5 out of 5 stars

Online tyre price was the cheapest…

Online tyre price was the cheapest locally.
I booked in to be fitted and they were ready and waiting when I got there.
The guys were helpful & friendly throughout.
Fitting was extremely quick for all 4 tyres and I was suitably impressed.
Highly recommend

18 February 2025

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