Just Tyres - Luton Reviews 

Quick had two tyres changed in and out with no hassle

I ordered tyres online and booked to have them fitted. I was contacted immediately to advise there would be a delay in delivery so re-booked the fitting. When I arrived I was told that the tyres I had ordered had not been delivered but that alternatives were available. This issue had been arranged between the fitting branch and head office. I was content with this as I had no preference as to tyre brand but they did have all my details had they thought to call, text or email me concerning the change. I am pleased with the tyres, the fitting service and the cost.

Good value deal and good customer service.
Wash room/toilet could have been a bit cleaner.

Reception area was dirty and digusting workers were no care attiuded telephone ringing all the time no one answering it loss of customers from no one to answer it as they were busy fitting tyres only good thing was they did not damage my wheels after mess up only getting one delivered so had to wait another day also one worker had a reflective coat on with a different business on the rear on coat not a good look for just tyres

Helpful polite and efficient and tyres were a good price .

Easy to find prices, and to book appointment.
Toilet was filthy.
Could do with a coffee machine, and maybe some magazines to read whilst waiting.
Good service with having the tyres fitted.👍

Great service from the gents at Luton

The service was very efficient. Also gave good advice.

Very honest appraisal whether my tyres needed replacing or not. Even though I had prepaid for 4 new tyres, they advised I didn't need all 4 and offered to refund me accordingly.

Good price , good service

Appalling customer service. I was refused service as I missed my appointment window by literally two minutes. I was late two minutes due to heavy rain causing slow traffic (yellow waring issued). I ask twice if my tyres can be fitted. I was told by Darrell, the only member of staff, who was working on a different car during the slot assigned to me, who with the condescending and ignorant approach informed me that I missed the appointment (even by two minutes) thus he will not fit my tyres and as he is a big manager of this place and his decision is final. There were no other cars waiting. He was just finishing one job. Absolutely discussing. Someone with that approach and massive lack of interpersonal skills should never been a manager.

Having an appointment meant there was no waiting when we arrived to have the tyres fitted. Good service by the Just Tyres employee

Very friendly member of staff.
The tyres replaced in 15min.
Professional service, recommended.

Prices were very competitive and the job was speedily and well done. Very satisfied.

Alloy was damaged by the machine during tyre change. Emailed to CS, talked to live chat and called several times, almost a week gone, still no reply to help fixing my issue.

Thanks Liam finally resolved it.

Great prices. Great service and really helpful staff.
I will be going back.

I'm happy with the tyre.
Looks good.

Friendly, helpful and all was ready following my online order.

I recently had a tyre changed at Just Tyre Luton (Invoice: INV02539733) and was very disappointed with the service. After the tyre change, I noticed that my wheel had been scratched. What made it worse is that no one informed me about the damage – I only discovered it myself afterwards.

When you leave your car for something as routine as a tyre change, you expect it to be handled with care and honesty. Unfortunately, this was not the case. Customers should be told immediately if any damage occurs during a service.

I hope the company takes responsibility and improves their quality of work and transparency with customers.