Just Tyres - Potters Bar Reviews 353

TrustScore 4.5 out of 5

4.7

135 High Street, EN6 5BB Potters Bar, England, GB


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Rated 5 out of 5 stars

First visit. Got there early as my appointment was for 9.30. Both the guys present were very busy but efficient on what they doing and how. They managed get my car tyres changed before my appoi... See more

Rated 1 out of 5 stars

Had new tyres fitted after an advisory from mot the day before , while changing the tyres our front right wheel was damaged ( found out since the wheel plate had been damaged ) returned to get the ma... See more

Company replied

Rated 5 out of 5 stars

Potters Bar location, I went for a couple of Yokohama tyres I booked for my Mitsubishi Outlander on 1/12. It was a very straightforward process, tyres were already there on one side, the tech was eff... See more

Rated 5 out of 5 stars

Visited Potters bar Centre today with a query for two replacement front tyres for my Kia Sportage. My interest at the time was mainly to do with how the process of purchasing tyres online through bl... See more


Company details

  1. #18 of 26 best companies in Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • 135 High Street, EN6 5BB, Potters Bar, England, United Kingdom

  • 01707861164

4.7

Excellent

TrustScore 4.5 out of 5

353 reviews

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Replied to 41% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

First visit

First visit. Got there early as my appointment was for 9.30. Both the guys present were very busy but efficient on what they doing and how.

They managed get my car tyres changed before my appointment time, which I was very impressed with.

They were unable to complete the 4 wheel alignment but they explained why and they would process a refund for this on Monday as my appointment was for a Saturday. They followed this up by advising places I could visit to get this completed, which I did.

Again both the guys working, forgotten the names were great and extremely polite. Appointment was for 9.30 21st March.

13 March 2026
Rated 5 out of 5 stars

Ordered tyre online

Ordered tyre online. Great service when I turned up to have it fitted it. Tyre was ordered in. All went smoothly. Friendly person on Saturday afternoon.

13 February 2026
Rated 1 out of 5 stars

Untrustworthy company, avoid

I booked and paid for two Pirelli tyres and a wheel alignment. On arriving for my appointment I was told the wheel alignment couldn’t be done because the specialist guy wasn’t working that day. As the branch wasn’t local for me, returning the next day wasn’t convenient so I asked for a refund of the alignment cost only, to which the branch manager advised that I would have to request that from central customer service.

I called said customer service and was told that my request would have to be “considered” - to which I naturally asserted that this wasn’t an unreasonable request and I expected a prompt refund. I also then emailed customer service to formalize this in writing.

One week later I have yet to receive a response to my call and email or any refund. Utterly unacceptable service from a business purporting to be a reputable operator, and which means I shall.never return to Just Tyree, which appears to be a totally disreputable underhand company.

10 February 2026
Just Tyres - Potters Bar logo

Reply from Just Tyres - Potters Bar

Thank you for the feedback, and we're sorry to hear you had a disappointing experience. That’s not the level of service we aim to provide, and we’d like the chance to understand what went wrong and see if we can make it right. Please get in touch with us on 01908 634 700 or email customerservices@justtyres.com and share any details that might help us investigate this further.

Rated 5 out of 5 stars

2 New in 20 minutes

I turned up ten minutes before opening/my time slot 8-30. Was acknowledged with good morning Sir by both members of Staff on duty. They worked well together and had me politely away with Have a good weekend Sir. Couldn't believe that I was only there 20 minutes for the 2 Tyres. Really well organised.

28 January 2026
Rated 5 out of 5 stars

Great service for a tyre replacement on…

Great service for a tyre replacement on my VW T5 camper van. After MOT the tracking also needs adjusting. I have to say that the guy did it while I watched, so absolutely sure that he did a great job. Will definitely use them again and grateful to my mechanic who recommended them!

17 December 2025
Rated 4 out of 5 stars

Tyres

Original booking was made for December 27th , because of the Christmas holiday I had wait till December 29th when tyres were in . Tyres fitted friendly staff at PB branch and very knowledgeable.

29 December 2025
Rated 5 out of 5 stars

Friendly welcome and professional

Friendly welcome and professional, confirmed with me, tyres to be fitted and where. Explained when tyres had been fitted tyres pressures and wheel bolts had been tightened to manufacturer’s specification.

13 December 2025
Rated 5 out of 5 stars

High quality service.

The team worked like a well oiled machine and completed 4 tyres within 30 mins. Very polite and knowledgeable staff.

12 December 2025
Unprompted review

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