Just Tyres - Solihull Reviews 

546
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TrustScore 4.5 out of 5

4.7

Hermitage Road, B91 2LJ Solihull, England, GB

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Rated 4 out of 5 stars

Error made at depot with wrong size front tyres ordered. Handled well by Depot Manager. Apologised and offered alternative at discounted price with free tracking thrown in. Also confirmed would mat... See more

Rated 5 out of 5 stars

Booked online given a time slot for replacing two tyres, arrived in early but only had to wait five minutes before entering the garage. Excellent service quick and professional guys knew their jobs... See more

Rated 5 out of 5 stars

The price of the tyres and alignment was the cheapest compared to other providers for the same tyre brand and service. The service was great, I was kept up to date, informed on progress. The st... See more

Rated 5 out of 5 stars

Unfortunately there was a little wait time because they were so busy, but they completed my tyre change very efficiently. Will certainly have my rear tyres fitted by them when necessary.

Company replied


Company details

  1. Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Hermitage Road, B91 2LJ, Solihull, England, United Kingdom

  • 01212228237

4.7

Excellent

TrustScore 4.5 out of 5

546 reviews

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Replied to 17% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(546)

3,688 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service.

Fantastic service from Just Tyres at Solihull. I was really stressing about my Diamond cut alloy wheel but I needn’t have worried the guys did a fantastic job & took great care of my wheel whilst they fitted my new tyre. Will definitely use Just Tyres Solihull again.

3 March 2026
Rated 5 out of 5 stars

Great Job

Great Job. Fixed my Tesla front driver side wheel. Jaison did the fitting and the team was great from start to finish. Also way cheaper than anywhere else.

31 January 2026
Rated 1 out of 5 stars

Everything that could go wrong went wrong…

Everything that could go wrong went wrong.
My appointment was booked for Monday 12th at 13:30. I arrive ahead of my appointment and the man on reception said. He won’t be doing that today he hasn’t got time!
I paid almost £600 on my tyres to be told they won’t be fitted.
I returned the next day for the team to say that my tyres weren’t even on site!!
After a phone call from black circles, stating that the garage had found my tyres. I was ok to return.

I returned and had my tyres fitted on Tuesday.
Tracking next … they put the tracking equipment on my car for them to advise it wasn’t working!!!

I had to go out of my way to another garage which I should have gone too in the first place and paid £80 to have same day tracking and camber.

To say I am beyond frustrated and disappointed with the service I received is an understatement. I do not think I will use just tyres again.

12 January 2026
Just Tyres - Solihull logo

Reply from Just Tyres - Solihull

Thank you for the feedback, and we're sorry to hear you had a disappointing experience. That’s not the level of service we aim to provide, and we’d like the chance to understand what went wrong and see if we can make it right. Please get in touch with us on 01908 634 700 or email customerservices@justtyres.com and share any details that might help us investigate this further.

Rated 5 out of 5 stars

Great Service

Tyre ordered online for next day fitting at 11.30 Phoned to check that it was there and advised I could have it fitted at 11.00. The damaged tyre (due to deep pot hole) removed and wheel found to be buckled. Danny didi a great job in fitting the new RFT and after many attempts managed to get an air-tight fit of the new tyre on the damaged alloy wheel so that I could drive to a wheel straighteneing facility. He also advised me of a few places I could go to get the wheel straightened. Great service

15 January 2026
Unprompted review
Rated 5 out of 5 stars

New tyres

Ordered online the night before and fitted the next day. Great service stuck to appointment time, would use again!
Danny was great cheerful and informative.

2 January 2026
Rated 5 out of 5 stars

Best price online.

I ordered a pair of Michelin all weather tyres for my A Class, just in time for the icy weather. They were the best price for the quality I chose, and I did my research. Super fast fitting and friendly staff at the garage. Really happy with my purchase, I would highly recommend to anyone looking to have new tyres.

31 December 2025
Just Tyres - Solihull logo

Reply from Just Tyres - Solihull

Thank you for taking the time to leave such a great review. We’re pleased to know the team made the experience friendly and straightforward. We appreciate your recommendation and are glad you’re happy with your purchase. Enjoy the drive and stay safe in the icy weather.

Rated 5 out of 5 stars

Great service on a busy day

Was told they usually are a 3 man team but only down to one on that day, so they were understandably busy. Regardless staff was polite and I only had to wait for about half an hour to get my car serviced (other cars in the queue before me). Service was done quick and professionally. They find out my leak very quickly and repaired my tyre right away. Thank you very much. Have a Happy New Year.

21 December 2025

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