Just Tyres - Woodley Reviews 

201
TrustScore 4 out of 5

4.1

Unit 21 Headley Park 10, Woodley, RG5 4SW Reading, Berkshire, GB


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Rated 5 out of 5 stars

First time using Just Tyres (Woodley branch) Booked 2 tyres online for 8.30 this morning. Arrived and as soon as the doors opened I drove my car in and they got on with the tyres. I asked them to do... See more

Rated 5 out of 5 stars

I rang up late on Saturday afternoon to enquire about having some new tyres fitted the following week. Glen was extremely helpful and polite. The upshot was that he suggested that I go straight in as... See more

Rated 4 out of 5 stars

Easy on-line ordering and good communications. Great prices. Helpful and courteous branch staff. The only problem was the local branch wasn't equipped to deal with 12" rim size. It was thanks... See more

Rated 5 out of 5 stars

Glen had five new tyres to fit for me and we had an interesting day as he was on his own and for safety reasons wished to have me within earshot , everything went very smoothly and precisely it was... See more


Company details

  1. #16 of 24 best companies in Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 21 Headley Park 10, Woodley, RG5 4SW, Reading, Berkshire, United Kingdom

  • 01182146930

4.1

Great

TrustScore 4 out of 5

201 reviews

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4.1

All reviews

(201)

3,614 reviews in the last 12 months

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Rated 5 out of 5 stars

Not “Just Tyres”.

First time using Just Tyres. Good service and competitive pricing on the 4 tyres I purchased. Very efficient and met my expectations. Staff were very friendly. Would recommend to friends and family.

27 August 2024
Rated 5 out of 5 stars

Getting a puncture is never convenient…

Getting a puncture is never convenient but Glen and Casey at Just Tyres Woodley made life a lot easier with professional, efficient, friendly service. I have used Just Tyres at Woodley before and they were the obvious choice when I got a puncture again because of their great service last time. Keep up the great work guys, I highly recommend you!

22 August 2024
Unprompted review
Rated 1 out of 5 stars

Rude, unhelpful and lazy.

Rude, unhelpful and lazy. Manager was annoyed that I'd arrived during his cigarette break. Didn't want to fix the puncture and suggested I go next door to Total Tyres. Won't be coming here ever again and will be going to Total Tyres.

19 July 2024
Unprompted review
Just Tyres - Woodley logo

Reply from Just Tyres - Woodley

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it is disappointing to receive a one star review. We have checked our system and unfortunately, cannot find any record of an order in your name. However, we would welcome the opportunity to discuss your concerns directly and so would be grateful if you could contact us on 01908 634700 or customerservices@justtyres.com with your order details or concerns to allow us to look into further. Thank you

Rated 1 out of 5 stars

Wheel alignment???

Wheel alignment???? Still doing they way use to be in early 90’s, no machines all manual scales and plates under the tyres. And this is all after asking over the phone what exactly I wanted before booking no use at all. Same old fashioned check with no check on wheel balance, promised to do for free after two days, an on arrival person never booked online and the available person rude to the core showing his experience in the filed and rejecting all his colleague promised to fix my car. TOTAL WASTE OF MONEY

29 May 2024
Rated 5 out of 5 stars

Very helpful team

Very helpful team. I had four new tyres fitted to my motorhome which weighs over 4,000kg. Despite difficulty with Jack's they managed to achieve the task - and all with a 😃.

7 May 2024
Rated 1 out of 5 stars

Wheels damaged ...no care given when fitting new tyres

Not happy at all with this branch.. I paid almost £900 pounds for 4 tyres last week and they manage somehow to damage all 4 alloys.O/S wheels were immaculate (Not Now) and I had some kerb damage on the N/S, but they have manage to make this side twice as bad. Centre manager on the day was Jordan who to be honest was useless as a manager all he did was give me the number of head office and when I asked him for number of his manager he said he was not allowed to give it out,? At no time did he offer to ringhim for me so I had to ring customer service who to be honest were helpful and they contacted Jordan's manager and asked himto ring me which he did fairly quickly. I have arranged a meeting next Tuesday with Kevin (Area manager) so he can see damage for himself.
On thinking about this I cannot see how the fitter didn't stop when the first wheel was damaged...I believe he was rushing the job trying to get the tyres on and off as quick as possible therefore oblivious to any damage to wheels . They tried to fob me off by saying the wheels would clean up as covered in a black compound which they use when fitting tyres.
I am totally disgusted that they have damaged my car and I will update this post once I give them the chance to let me know how we proceed on with this.
There is no excuse these days for this ...either the machine is faulty ..or the fitter disregarded any care of someone else's property.....plus bear in mind I was a good customer spending £900 pounds on one visit.....
In hindsight I wish I steered well clear of this tyre centre as this has caused me a great deal of aggravation which I have better things to do in my life than sort out things that should not happen in the first place if done properly and professionally

9 May 2024
Just Tyres - Woodley logo

Reply from Just Tyres - Woodley

Thank you for taking the time to leave a review for our company, we strive to acheive a high level of customer satisfaction and so were disappointed to read your comments. As you have mentioned our Divisional Manager will be meeting up with you to review the issue direct and discuss your concerns. We are sorry that you have experienced this issue and thank you for taking the time to bring it to our attention. Thank you

Rated 4 out of 5 stars

Good Job

Fast Job Good Facilities Good Price on latest Conti Tyres will use again especially if discounts available for multi buys

18 March 2024

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