Just Tyres Reviews 

18,773
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,636 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. Many appreciate the competitive pricing and the efficient online booking process, which allows for convenient scheduling and upfront payment. The speed and efficiency of the service are frequently mentioned, with many noting quick fitting times and prompt attention upon arrival. However, some customers also noted issues with product quality and fitting, including problems with wheel alignment and damaged rims. There were occasional reports of extended waiting times, particularly when appointments were booked, and concerns about the overall condition of some facilities.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the efficiency and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as excellent, friendly, and... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and reasonable... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers praising the value for money, quality,... See more

Booking process

Customers generally report positive experiences with the booking process, finding it easy to book... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered and paid for tyres online, which was quick and easy. Arrived at the branch (Scunthorpe) early, but they accommodated us quickly and efficiently. The staff were excellent and the service was o... See more

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more

Rated 5 out of 5 stars

Fast service and actually fitted tyre when I arrived half hour early for fitting appointment rather than making me wait. Much appreciated. Very good price paid up front via online booking service.... See more

Company replied

Rated 5 out of 5 stars

I was driving with 2 young children when my tyre started deflating. I drove into Just Tyres Wakefield Immediately and asked if they could repair? Ash the manager couldn't have been more helpfu... See more


Company details

  1. #18 of 26 best companies in Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(18,773)

3,465 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast, convenient and inexpensive

I was able to choose the tyres I believe were right for my vehicle at a great price and offering the performance for all types of terrain and conditions that I intend to use it.
Additionally, I had a choice of fitting options (at a fitting centre in my case), when and where that was convenient for me.
The fitting was fast, professional and a great experience.

10 June 2026
Rated 1 out of 5 stars

Avoid at all costs… dangerous and incompetent

Avoid at all costs… took 2 hours to fit four tyres .. broke a valve in the process .. wheel alignment was completely out despite paying them to align .. steering wheel pointed 10 degree off with road wheel pointing the other direction .. oil marks left on the interior of the car .. which was previously immaculate.. and dangerously over torqued wheel nuts applied with an impact driver .. been at my regular mechanic the day after and they are unable to remove them without damage and bolts are over stretched… called the head office resolve and no one other than a receptionist available to take my call .. complaints department didn’t pick up and area manager doesn’t answer .. clearly too busy with other complaints.. Will be taking civil action to recover costs of remedial work .. warning others to avoid.

16 June 2026
Unprompted review
Rated 2 out of 5 stars

Competitive but slow

First and foremost I appreciate Just Tyres pricing. They were one of the only retailers to be competitive with Black Circles which is why I went with them.

I visited the Stony Stratford branch on Monday 15th. I arrived 10 minutes early for my appointment and found they were running 30 minutes behind. My experience for two tyres changed with the break and tyre check lasted two hours with little updates. During my wait someone without an appointment got their spare tyre changed delaying my tyre change further. I had booked to go around my lunch break to not miss any meetings but found myself apologising to my manager.

Once completed I did receive an apology from the polite staff member but no information as to my breaks or tyre safety check.

Unfortunately I won’t be going back but I would say there was only one trained staff member completing all the work with another colleague who he was training on top of the day job. I think they need more support in the branch or if not maybe take away all the additional services offered so the few staff can concentrate on getting the tyres changed as quickly as possible.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service and great value

Visited Discount tyres to get myself two front tires fitted. Was told it’s easier to order online then book in to get them fitted. So I did. The online pricing was better than the shop and I could also book a fitting time which really benefits me as I’m running my own business. Excellent service I would definitely recommend discount tyres Cardiff 👍💯

9 June 2026
Rated 5 out of 5 stars

Was dealt with almost immediately

Was dealt with almost immediately, the fitters were great friendly and very pleasant. Tyres were also a good price would recommend King David Rogerstone to family and friends. Keep up the good work .

8 June 2026

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