Just Value Doors Reviews 

727
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the windows and doors, noting their excellent construction, stylish finishes, and durability. Many found the ordering process straightforward and easy, often facilitated by a user-friendly website and helpful staff. The service and support from the team are frequently highlighted as excellent, with staff members providing professional and attentive assistance. Products typically arrived promptly, well-packaged, and within the expected timescales. However, some people encountered delays and errors during the ordering process, with products sometimes arriving faulty, having scratches, or mismatched accessories. Additionally, a few reviewers reported feeling that their concerns were not adequately addressed, or that the service approach was pushy.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Order

Clients share positive opinions on the ordering process, with many reviewers finding it easy and... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness and excellent product... See more

Service

Reviewers mention positive feedback about service, consistently describing it as helpful, efficient, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the very good quality and fabrication of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great windows and excellent service. Easy to use website helped us specify exactly what we needed. Luton van delivery helped with access down the narrow track to our property. Have used this company s... See more

Company replied

Rated 5 out of 5 stars

Really pleased with the doors and windows plus the service. Hardware was as described. Had a missing part that was swiftly rectified. Doors look great and have a very stylish Anthracite finish. Will d... See more

Company replied

Rated 5 out of 5 stars

Door arrived promptly, well packed, and was easy to fit. I was very impressed that after builders' boots had shredded the rubber threshold seal (within a month of fitting the door!), Just Value Doors... See more

Company replied

Rated 1 out of 5 stars

Not enough words to describe the cost and hassle this company has been. Constant delays, constant lies. Wrong colours, fires, damages, multiple wasted deliveries either wrong or not at all, glass mi... See more

Company replied


Company details

  1. #38 of 63 best companies in Door supplier
  2. #38 of 58 best companies in Door shop
  3. #4 of 11 best companies in Door Warehouse
  4. #30 of 46 best companies in Double Glazing Installer
  5. #24 of 37 best companies in PVC windows supplier
  6. #23 of 39 best companies in Window supplier

About Just Value Doors

Written by the company


At Just Value Doors we’re all about making it easy to buy new doors and windows competitively. With effortless online ordering, national delivery and no minimum order value, we are the perfect one-stop shop for all your glazing needs.

Trust us: we care

You’ll find our staff friendly and knowledgeable - and always ready to go the extra mile. As our reviews show, exceptional customer service has built a business that our customers trust. If there’s a query or concern, or things don’t run to plan, we’ll always make sure we quickly put things right.

Our Company

Our head office is located in Heathfield, East Sussex. Since opening our doors as a start up in September 2008 we’ve enjoyed consistent year on year growth, and now employ a strong dedicated team.

Perfect performance – guaranteed

We supply all products in the Just Value Doors range with a 10-year, insurance-backed guarantee. Order secure in the knowledge that you can rely on the performance, quality and finish of all materials and components in your doors for years to come.

Unparalleled choice

High quality external doors are our speciality. With 16x product lines available, you’re sure to find exactly what you need.

Door products include:

  • Composite Doors (Standard, Solid-Core or Fire Rated)
  • UPVC & Aluminium Residential Doors
  • UPVC, Composite & Aluminium French Double Doors
  • UPVC & Aluminium In-line Sliding Patio Doors
  • Stable Doors (Composite or UPVC)
  • UPVC & Aluminium Bi-folding Sliding Doors

In addition, we also offer a wide selection of stylish energy-efficient UPVC & aluminium windows, including the option of triple glazing.

Contact Us Quote & Order View Lead times


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

727 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(727)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service

great service , Harry was very helpful in sorting the delivery and sizing of our order.

11 December 2025
Unprompted review
Just Value Doors logo

Reply from Just Value Doors

Hi Heidi, thank you for the kind words. Harry is great at making sure the technical details like sizing and delivery are spot on!

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars
Just Value Doors logo

Reply from Just Value Doors

Hi Edward, thank you for the 5-star rating! We’re glad we could be accommodating for your order.

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

Great service

Great service. Very friendly staff especially Harry .

21 November 2025
Unprompted review
Just Value Doors logo

Reply from Just Value Doors

Thank you! It’s wonderful to hear you found the staff friendly—Harry will be especially pleased to hear he made a good impression.

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

All good

Good produce and service.

6 February 2026
Just Value Doors logo

Reply from Just Value Doors

Hi Ben, thanks for the review. We’re glad everything went smoothly with your order.

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

Daniel very happy

Hi my name is Daniel
I bought a aluminium glass panelled door with a blinds inside the glass. I am blown away with this product. This is going into my WWII bunker.
Not great on computers, but the website was very easy to navigate the door come on time and it was very well packed and delivered with a smile I haven’t yet put the door in as I am still undergoing work on the bunker. I would recommend you guys to my friends.
I had a check up call from Harry isbitt
Checking the door is all okay. It’s nice to get a call from a human and no companies care
Thanks very much Daniel

10 March 2026
Unprompted review
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Reply from Just Value Doors

Hi Daniel, what a fascinating project! We are thrilled to hear that our aluminum panelled door with integral blinds is going into a WWII bunker—that has to be one of the most interesting installations we’ve heard of. I’m glad the "human" check-up call was appreciated; we pride ourselves on that personal touch. Good luck with the rest of the bunker restoration!

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish, Harry made sure everything went smoothly from ordering to delivery, friendly helpful delivery driver would definitely recommend using just value doors

22 October 2025
Unprompted review
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Reply from Just Value Doors

Hi Tracey, thank you so much for the 5-star review! It was a pleasure making sure everything went smoothly for you. I’ll be sure to pass your kind words on to our delivery driver as well—we know how much a friendly face at the door matters. Thanks for recommending Just Value Doors!

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

Easy Ordering, Cheap and Fantastic service!

Fantastic service. Shoutout to Harry Isbitt and Nick Brook, who helped me make sure I was ordering the right thing.

I needed a new glass with a hole in it for a cat flap. I (genuinely) tried using glasstops and other competitors, and I found the ordering process hard. They used industry technical terms, and as a total beginner I wasn't sure what I was ordering.

Just Value Doors have a great website for beginners, with clear pictures and explanation of how to measure and such. I asked them for a "sanity check" and told them what I was doing, and they made sure I ordered the right thing.

27 October 2025
Unprompted review
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Reply from Just Value Doors

Hi there, thank you for the shoutout! We completely understand that industry jargon can be confusing, so Nick and I are always happy to provide that "sanity check" to ensure you get exactly what you need. I'm glad we could make the cat flap glass ordering process easy for you. Thanks for choosing us over the competitors!

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

Good service & product at a competetive…

Good service & product at a competitive price.

15 November 2025
Unprompted review
Just Value Doors logo

Reply from Just Value Doors

Hi Ionut, thank you for your review! We’re glad we could provide you with a high-quality product at a competitive price. We appreciate your business and hope to work with you again in the future.

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 4 out of 5 stars

The products we received (a window and a door) were top quality

The products we received (a window and door) are very good quality and our only issue is that some sills were missing (one our fauly completely so dont forget to order them!) and also some small end caps but on calling the firm Harry Isbitt of customer service was brilliant and helped with every outstanding point. Thank you Harry. Sincerely Jason

25 February 2026
Unprompted review
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Reply from Just Value Doors

Hi Jason, thank you for the feedback. I was more than happy to help get those sills and end caps sorted for you. We know that the little details are what finish a job, so I’m glad we could resolve those points quickly for you. Enjoy your new window and door!

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

Very impressed with door and window.

Thanks to Harry for making the ordering process a breeze.
Excellent quality window and door received in time frame stated.
Will definately reorder for future work as prices very reasonable.

15 January 2026
Unprompted review
Just Value Doors logo

Reply from Just Value Doors

Hi there, thank you so much for the glowing review! I’m really glad I could help make the ordering process a breeze for you.

It’s great to hear that you’re impressed with the quality of the door and window and that they arrived right on time. We try to keep our prices as competitive as possible, so it’s rewarding to know you found them reasonable. We look forward to helping you with your future projects!

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

Wonderful service and quality windows and doors

Wonderful service. I originally purchased more expensive aluminium French doors. I then looked for another alternative to save costs. I found Just Value Doors online and saved thousands of pounds without compromising on quality. We did the entire development with JVD windows and bifold doors and never looked back. Fantastic

2 February 2026
Unprompted review
Just Value Doors logo

Reply from Just Value Doors

Hi Jonathan, it’s fantastic to hear that we could help you save thousands on your development without compromising on quality! Switching from expensive aluminium to our range is a smart move, and we’re thrilled the bifold doors and windows look great. Thank you for choosing JVD!

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 3 out of 5 stars

The initial ordering went fine

The initial ordering went fine, however... there was a mistake made on all of the windows and doors ordered. Now this wouldn't have meant a poor review as mistakes happen, but then they kept happening. Took several attempts, emails, calls and repeated corrections to solve the issues. They did eventually get the issues resolve, just lots of delays.

It was enough to put me off ordering the next set from them even though they were slightly cheaper.

So, price is fine, purchase was fine, but getting the products correct wasn't.

This is a second review as I said I would review the after sales experience.

The products are fine and I've had no issues from the actual windows and doors once installed.

1 August 2025
Unprompted review
Just Value Doors logo

Reply from Just Value Doors

Hi Frank, thank you for your honest feedback and for taking the time to update your review. We sincerely apologize for the repeated issues and the delays you experienced; that certainly isn't the seamless process we strive for. While we are glad the team eventually got everything resolved and you are happy with the quality of the final products, we completely understand your frustration with the time it took. We are using your feedback to improve our internal checks to ensure this doesn't happen to future customers.

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

Helpful service

Found a product at Just Value Doors that I couldn’t find elsewhere. Harry in customer services helped sort out changes to the order and refunds where needed without a fuss.

1 November 2025
Unprompted review
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Reply from Just Value Doors

Hi there, we are so glad Harry was able to help you find that specific product and manage the changes to your order smoothly. We aim to make the "aftersales" part of the journey as fuss-free as possible. Thanks for the recommendation!

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

Order process was really easy and…

Order process was really easy and informative, i received updates at every stage, i would definitely use again.

30 October 2025
Unprompted review
Just Value Doors logo

Reply from Just Value Doors

Hi Sean, thank you for the 5-star review! We’re glad the ordering process was easy and that the updates kept you informed. We look forward to helping you again in the future!

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

Had quite a few windows / doors from…

Had quite a few windows / doors from this company now , been a great help and delivery/ items are superb!

8 March 2026
Unprompted review
Just Value Doors logo

Reply from Just Value Doors

It’s great to see a returning customer! We’re so pleased that your latest set of items arrived safely and that you're happy with the service. Thanks for your continued support!

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

We had two doors

We had two doors, front door and back door delivered and have been fitted on a bungalow that has been refurbished. This has made a big difference in improving the appearance of the property. The front door it’s very solid composite and comes with a five year guarantee if it has been broken into.
Really good value for money and an easy no nonsense transaction.
Well done, JUST DOORS !

7 March 2026
Unprompted review
Just Value Doors logo

Reply from Just Value Doors

Hi Chris, what a transformation! It sounds like those front and back doors have really modernized the bungalow. We're especially glad you feel the value and security (and that 5-year guarantee) are top-notch. Enjoy the new look!

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

We purchased windows

We purchased windows. They were delivered on time, packed well and excellent quality. Would have no problem with buying from Just Value Doors again.

2 June 2025
Unprompted review
Just Value Doors logo

Reply from Just Value Doors

Hi Margaret, thank you for the 5-star rating! We’re happy to hear your windows arrived on time and well-packaged. We appreciate the recommendation!

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

Good service and good product

Good service and good product

6 March 2026
Unprompted review
Just Value Doors logo

Reply from Just Value Doors

Short and sweet—thank you, Mark! We appreciate the feedback on our service and products.

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

5/5 service - highly recommend Just Value Doors

Initial experience has been amazing (12 months ago). Follow up experience on maintenance & advice has been incredible, especially from Harry who has been super supportive and attentive. Highlighly reccomend! Composite fire door quality fantastic, safe and has since been certified by our local council for fire regulations.

6 March 2026
Unprompted review
Just Value Doors logo

Reply from Just Value Doors

Hi Steffi, thank you so much for this detailed review! It's wonderful to hear that Harry’s support has been so helpful 12 months down the line. We're also glad the fire door certification went smoothly with your council. We really appreciate your high recommendation!

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

Rated 5 out of 5 stars

i searched many door manufactures and i…

i searched many door manufactures and i found just value doors to be a lot cheaper and ease of website use when measuring and choosing the door spec , website allows various choice to the door spec . door arrived on schedule and was well packaged and no issues ,

5 December 2025
Unprompted review
Just Value Doors logo

Reply from Just Value Doors

We’re glad our website made the measuring and spec-choosing process straightforward for you. It’s our goal to be the most cost-effective and user-friendly option out there. Thanks for the feedback!

Kind regards Just Value Doors, we're all about making it easier to order new doors and windows.

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