Johnnie Walker RV Reviews 164

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

From the first inquiry to the final drop-off, the experience feels seamless and thoughtfully curated. The Johnnie Walker team are knowledgeable, responsive, and genuinely passionate about creati... See more

Company replied

Rated 5 out of 5 stars

Johnnie Walkers is TRULY “A Family Experience “…it’s not just a Commercial! Tony! Our Salesman for Life! Is like a Brother! Have bought 4 RV’s from him in the last 30 yrs. Always Caring about Wh... See more

Company replied

Rated 5 out of 5 stars

Both Dustin and Tom were beyond helpful. Both had a wealth of information and were consistently available throughout my entire process of purchasing a travel trailer. Never did I feel uncomfortable,... See more

Rated 5 out of 5 stars

We had been researching RV's and visited Johnnie Walker to look at their selection. We were promptly greeted by a pleasant young man, mid-20's named Ronnie. After we told Ronnie what we were looking f... See more

Company details

  1. Travel agent

Written by the company

John Walker started Johnnie Walker RVs in Las Vegas with the help of his father in 1963. In business, he focused on one key philosophy: outstanding customer service. He firmly believed that a customer raving about an excellent RV Sales experience or RV Service experience to his or her family and friends, was better than any marketing dollar one could ever spend. The wheels began to turn, fifty years passed, two more generations sprouted out of the Walker family (soon to be three!), and today Johnnie Walker RVs stands as Nevada’s biggest and oldest RV Dealer. Currently, Johnnie Walker RV offers three locations in Las Vegas, with a huge selection of name brand inventory from travel trailers, fifth wheels, motorhomes, to toy haulers. Like that of our founder, our mission here at Johnnie Walker RV is to provide the absolute best RV Sales and RV Service experience possible to our customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

164 reviews

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Rated 5 out of 5 stars

Outstanding Sales and Service

We are very pleased with the sales and service we have received from Johnny Walker RV (Las Vegas). This was our first RV, and they took the time to explain everything to us. Normally that would take an hour or two, but it took us nearly 3 hours. We have had some issues with the RV, but their service department contacted the manufacturer and were able to resolve all our issues under warranty.

17 September 2013
Unprompted review
Rated 5 out of 5 stars

Great customer service

We had an excellent RV purchase experience. From the moment we walked in the door we were treated with respect. We were able to find exactly what we were looking for at a fair price. The service department was friendly, and they showed us the ins and outs of our new trailer. Would definitely recommend Johnnie Walker RV!

22 August 2013
Unprompted review
Rated 5 out of 5 stars

Greatest experience we ever had in making a major purchase!

Everyone who helped us was terrific. All questions answered clearly, concerns addressed honestly, and no pressure used on us to make a purchase. Everyone worked to get us what we wanted. Service Department provided exceptional orientation of unit and performed additional work requested professionally and enthusiastically.

22 August 2013
Unprompted review
Rated 5 out of 5 stars

Johnny Walker's RV makes everyone feel like they are part of the family.

I purchase my 5th Wheel from Johnny Walker's RV on the recommendations of my friends, and it has been a great experience and friendship with the company and employees. The service and parts departments are outstanding, because they do right for you by not letting you over purchase something that's not going to work for you. The employees always go out of their way to be friendly and helpful, because they see you as part of their family, and this includes the founder Johnny Walker himself. I highly recommend Johnny Walker's RV for your next RV purchase or service.

19 August 2013
Unprompted review
Rated 5 out of 5 stars

No one else does it better.

JWRV is my choice for RV sales/service and anything else needed for your RV. I have never had a negative experience anytime I have been in the store or dealt with anyone I have come in contact with. If you are looking for an RV and want a company that will give you the best deal and service after the sales, you cannot go wrong with Johnnie Walker RV.

18 August 2013
Unprompted review
Rated 5 out of 5 stars

Tremendous Experience

I honestly feel like part of the family. They did everything they could to make feel at home. Absolutely the best place to do business with. I would whole heartedly recommend them for the purchase of your next Rv.

17 August 2013
Unprompted review
Rated 5 out of 5 stars

A pleasant buying experience-

Enjoyable experience. Friendly and knowledgeable sales persons.

Love the idea that their gift box contained everything you initially needed. You didn't need to go out and purchase more items to make your first trip.

16 August 2013
Unprompted review
Rated 5 out of 5 stars

Great service

The staff at Johnnie Walker is great. They are very knowledge re: their products and go out of their way to please their customers.

16 August 2013
Unprompted review
Rated 3 out of 5 stars

Somewhat okay service!!!

The repair Was not satisfactory I don't believe It was done well there are sections still loose and And not that satisfied. I do like Johnny Walker and my first experience purchasing the RV was good but the roof repair Questionable. I plan to purchase another RV about four years when I retire.

15 August 2013
Unprompted review
Johnnie Walker RV logo

Reply from Johnnie Walker RV

Hello there,

Thank you for your review. If you would, please give us a call and we can make our best effort to assist you. Please call the number below and ask for our service department.
702-436-2495

Sincerely,

Michael
The JWRV Team

Rated 2 out of 5 stars

Bad Vibes

Bought a used Motorhome with 77k miles. Never owned a Motorhome, so it was an experience and very challenging. Lots of problems never saw coming. Dealer says it's my problem! should have known what I was getting into! Really?

15 August 2013
Unprompted review
Johnnie Walker RV logo

Reply from Johnnie Walker RV

Hello Michael,

Thank you for taking the time to review our company. I am sorry to hear you are having troubles. If you would, please give us a call at 702-458-2092 during business hours and we can make our best effort to assist you.

Sincerely,

Michael
The JWRV Team

Rated 5 out of 5 stars

Excited about the deal and the coach

Well i met Matt on Monday told him I wanted trade my unit for one thiers, We haggled a bit and I left came back the enext day to make an offer and I was very pleased with the help and the process i recieved. They took care of the finace and the delievery, which brings to the service Department they are also outstanding helpfull in everyway and took care of any outstanding items with the unit I have never had this kind of service just outstanding. The parts department also wnet out of thier way to help in manner and answer questions i had. Great going they are a team Dealership

15 August 2013
Unprompted review
Rated 5 out of 5 stars

FRIENDLY AND KNOWLEDGEABLE

As soon as we walked in and met Mark, we just knew that we would be buying at Walkers, from him. They have inventory, are informative, listens to what you are looking for, shows the comparisons from one feature to the other. Makes sure everything works before you even pick it up, then even given a lesson on the hitch. We would never go anywhere else, we only wished they had an outlet in Pahrump.

15 August 2013
Unprompted review
Rated 5 out of 5 stars

THEY TREAT YOU LIFE FAMILY!

We came in looking for a travel trailer for our granddaughter. Dustin immediately swung into action to show us just the right unit and then assist us every step of the way, to see that what we wanted became a reality. His caring attitude, Ronnie's assistance in readying and hooking up the unit, and Danny's help with hookups and brake control made this one of the most pleasant purchases we have ever made. Thanks to everyone associated with Johnnie Walker RV. We will definitely recommend them to anyone that we hear of that is looking for an honest dealership.

15 August 2013
Unprompted review
Rated 4 out of 5 stars

Fast service

I just wanna say thank you service dept. I wrote a review earlier and I had a very quick response ... Actually it was the fastest response we have ever had. They were very helpful and kind. The service was top-notch.

15 August 2013
Unprompted review

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