I normally use a different online retailer for my Korean cosmetics, but I’ll definitely be staying with this one. My products arrived very quickly, and they have everything I usually buy all in one p... See more
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See what reviewers are saying
I placed an order on 20th December but still haven't received it. The tracking number does not work, and no one is replying or even acknowledging my emails. I want a refund. I would also advise anyo... See more
I had a great experience from K Beauty, I ordered Wednesday and it arrived today all products inside and a free face mask and a lovely hand written note thanking me for buying from them which I though... See more
My order was delayed two weeks. It may not be k-beauty's fault but it is still frustrating. Customer service had reached out to me saying that they will send an express parcel but this did not happen... See more
Company details
Information provided by various external sources
Shop Korean beauty product at K-Beauty UK Leading brands with many cruelty free options to add to the ten step routine Enjoy LUXURY SAMPLES + FREE SHIPPING
Contact info
Old Street 130, EC1V 9BD, London, United Kingdom
- k-beauty.co.uk
3.7
Average
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I used your company more than few times…
I used your company more than few times now and I love the service and the products so much
24 February 2023
All good
I have ordered few items and received it swiftly. So far I ordered k-beauty products on eBay, sometimes from Korea so the waiting time is up to couple of weeks and the shipping cost are expensive so I'm happy I discovered this website that is based in the UK. I will order from there again.
2 March 2023
great and quick
23 February 2023
would give them 0 if i could
would give them 0 if i could! unprofessional, rude customer service.
4 January 2023
Unprompted review
Reply from K-Beauty UK
Hi Lewis,
I am sorry to hear you had a bad experience with our customer service team, I tried searching through our customer service emails and cannot find any contact with you - could you please reach out to me at hello@k-beauty.co.uk so I can get this issue sorted out for you ASAP
Kind Regards,
Martina
No communication, order a month late...
Has been almost a month since I have been sent a tracking number for my order that does not work. Tried contacting the company, but with no response so far.
14 December 2022
Unprompted review
Reply from K-Beauty UK
Hi Kelvin,
Thanks for your review.
I’m sorry to hear about your issues with your order, I understand how frustrating it is when parcels get lost in the post, and I hope your refund arrived without issues.
If you have any other comments or questions, you can reach out to me at hello@k-beauty.co.uk
Kind Regards,
Fintan
Very good company for Korean beauty products
I'm extremely happy with my experience of using this company. I ordered some face masks from here. They were at a very good price and shipped very quickly. I would definitely use them again.
30 September 2022
Unprompted review
I made my order last July 3
I made my order last July 3. I havent received any updates since then.
Still havent received my order as of today july 15. Tracking number doesnt work aswell. Customer service doesnt want to do anything up until july 19 meanwhile they have taken the payment last july 3
8 July 2022
Unprompted review
Reply from K-Beauty UK
Hello,
Thank you for your review.
I'm so sorry to hear about the issues encountered with your recent order and I understand your frustration. After looking at your account, I can see that this matter has now been resolved by our Customer Service team.
If there's anything else we can help you with, please don't hesitate to contact us at hello@k-beauty.co.uk.
Kind regards,
Jessica
customer service is great
I was unhappy with the customs tax at first, but the company immediately contacted me and made a full refund. I guess because of a misunderstanding between the company and customs. They showed a lot of interest, thank you.
23 March 2022
Unprompted review
Great company
Great company, bought on saturday morning - dispatched the same day, recieved 3 working days later, really impressed at the speed! Also, very well packaged, little glass bottles in bubble wrap so they dont break and overall well packaged so nothing was damaged. Highly recommend v organised company thank you! :D
10 February 2022
Unprompted review
Great selection of product and great…
Great selection of product and great customer service, will be a repeat customer!
16 June 2021
Love it!
Since I discovered this website, I’m obsessed with it. So much K-Beauty to chair from, and the shipping is fast. I also love they offer so many kits so that you can try out different products before committing to a full size one! Recommend!
16 June 2021
Amazing product.
5 June 2021
Very quick delivery and good prices
2 June 2021
Will definitely be ordering again
Will definitely be ordering again. Quick service and freebies!
2 June 2021
Absolutely fantastic
1 June 2021
Will buy again
Quick shipping. Products are as described and work well for me. Very pleased!
24 May 2021
Order came within a few days and…
Order came within a few days and everything was perfect! would definitely use this site again
26 March 2021
Unprompted review
Amazing! Great customer experience
Placed an order paid for next day delivery and it came! All products at such good prices I cannot fault! They also were really kind and sent me so many samples with my order super happy will certainly order again great customer experience
17 March 2021
Unprompted review
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