I had an excellent experience with K1 Tech Care when they repaired my iPhone 16 Pro Max after water damage. From start to finish, their team was incredibly friendly, professional, and knowledgeable. T... See more
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Review summary
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Cannot recommend K1 enough - very knowledgeable, highly skilled and fantastic service. Hadn’t tried this shop before, but the service exceeded my expectations, and the price was better than places I’v... See more
Company replied
My grandsons X-box S series wasn’t working. I called K1 Tech Care and spoke to Kevin who said he would charge £20 to diagnose what the problem was and if it was fixable the £20 would be deducted fr... See more
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Went in for a battery change. Very knowledgeable gave me a bit of advice on battery wear. Completed within half an hour Excellent service with a years guarantee too. Would highly recommend
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Company details
Written by the company
K1 Tech Care – Your Trusted Tech Repair Specialists Since 2005 At K1 Tech Care, we have been providing high-quality tech repair services since 2005, ensuring that our customers receive reliable and professional solutions for their devices. Based in Clacton-on-Sea, we specialize in repairing phones, tablets, computers, gaming consoles, and other electronics with precision and care. Our expert technicians use top-quality parts and industry-leading techniques to deliver repairs that meet the highest standards. Whether it’s a cracked screen, charging issue, water damage, or software problem, we have the experience and expertise to get your device back in perfect working order. Why Choose K1 Tech Care? ✅ Over 19 years of experience in tech repairs ✅ Expert repairs for all major brands ✅ Competitive pricing with no hidden fees ✅ Same-day service on many repairs ✅ Friendly, knowledgeable customer support ✅ A trusted local business with a strong reputation We are committed to customer satisfaction and always go the extra mile to provide the best service possible. Don’t just take our word for it—see what our customers have to say! 📍 Visit us in-store or contact us today for repair quote!
Contact info
62 Station Road, CO151SP, Clacton-on-Sea, United Kingdom
- +441255754771
- k1techcare.com
Highly recommend
I had an excellent experience with K1 Tech Care when they repaired my iPhone 16 Pro Max after water damage. From start to finish, their team was incredibly friendly, professional, and knowledgeable. They kept me updated throughout the entire process, which made me feel confident in their work. The repair was done at a reasonable price, and I could tell they really cared about getting my phone back in perfect condition
20 November 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you so much for your lovely review, Robert. We're really happy to hear that you had such a positive experience with your iPhone 16 Pro Max repair. The team always enjoys helping customers and keeping them updated along the way, so it's great to know it made a difference for you.
If you ever need anything in the future, advice, repairs, or just a quick check — feel free to pop in or message us anytime. We're always here to help!
K1 Tech Care
Always a comprehensive service
Always a comprehensive service. Very knowledgeable and cost effective repairs.
Always a fast and efficient service.
Highly recommended
27 October 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Simon,
Thank you so much for your fantastic 5⭐ review! We're delighted to hear that you always receive a comprehensive, fast, and cost-effective service from our team. Providing expert, reliable repairs with honest pricing is exactly what we aim for every time.
Your continued trust and recommendation mean a lot to us, we look forward to assisting you again whenever you need us!
Best regards,
The K1 Tech Care Team
Hard Drive issue
Saw Kevin at K1 with a hard drive issue, Kevin resources the part whilst I waited and the job was completed in 1 working day, excellent service would highly recommend for all computer work, great value and a nice guy
18 October 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you, John, for taking the time to leave such a great review! We’re really pleased we could sort out your hard drive issue quickly and get everything running smoothly again. Your recommendation means a lot. We’re always here to help with any computer or tech repairs in the future.
The K1 Tech Care Team
Excellent and friendly service
Excellent and friendly service. Fixed 2 of our ps5 controllers. Would highly recommend
24 October 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you, Danielle, for your kind words! We're so glad we could get both of your PS5 controllers working again. It’s great to hear you had a positive experience. We really appreciate your recommendation and hope to see you again if you ever need us in the future!
The K1 Tech Care Team
Excellent service
Excellent service. Great communication and honesty.
This is the 2nd time I have used Kevin and would highly recommend.
3 October 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you so much, Anthea.
It’s always a pleasure to help, and I truly appreciate your continued trust and recommendation.
Glad to hear you’re happy with the service, see you next time.
Prompt helpful service at a very…
Prompt helpful service at a very reasonable price. Great to come across a user friendly tech expert who I’ll certainly use again.
7 October 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you, Mr Penfold. Always a pleasure helping you out, you’ve been a great customer and it’s been nice getting to know you too. Glad the service hit the mark, and you’re always welcome back anytime.
Great customer service
Great customer service, fast repair & reasonable costs
6 October 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thanks a lot, Leslie. We really appreciate you taking the time to share your experience. Glad we could get your repair sorted quickly and affordably. You know where to find us if you ever need help again.
Absolutely amazing
Absolutely amazing! Needed a new screen due to it being smashed badly, got it done within an hour and couldn’t be happier!
5 September 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Jess, thank you for your 5⭐ review! We’re delighted to hear you were happy with your screen replacement and the quick turnaround. It’s always our goal to provide fast and reliable service, and we’re glad we could help. We really appreciate your support and look forward to assisting you again in the future.
Best Regards, K1 Tech Care
Took my wife Xbox in to the shop today…
Took my wife Xbox in to the shop today which took me 2hour to get there but I can’t believe he got the hdmi port fixed and working I will be definitely using them guys again top work and amazing customer service there can’t thanks you enough for the work
3 September 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Charles,
Thank you so much for the fantastic review! We really appreciate you making the 2-hour trip to see us. I’m glad we could get your wife’s Xbox HDMI port repaired and back up and running the same day. We’re always here if you need anything else-consoles, phones, tablets, or PCs. Enjoy the gaming, and thanks again for choosing K1 Tech Care!
Excellent service wished I had known…
Excellent service wished I had known about them a lot sooner,never mind I will go there in future that's for sure,many thanks 2 sept
2 September 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hello there,
Thank you so much for this fantastic review! We are delighted to hear you had an excellent experience with our team.
It's great to know we've earned your trust, and we look forward to assisting you with any future tech needs.
Best regards,
The K1 Tech Care Team
Amazing service!
Went in for a battery change as my battery was significantly degraded. Only shop in town that was quick, helpful, and knew what they were doing. Excellent customer service and quick repairs that fit around my schedule.
27 August 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Jessica, Thank you so much for taking the time to share your feedback! We’re really pleased to hear that you’re happy with your iPhone 12 Mini battery replacement and the service you received. Our goal is always to provide quick, reliable repairs with genuine parts, and it’s great to know we were able to fit around your schedule too.
We truly appreciate your trust in us and look forward to helping you again in the future whenever you need.
Best regards,
K1 Tech Care
HE IS BRILLIANT
Had a problem with my iPad took it to K1 Tech care and Keith with no pressure sorted it out for me. If you have any issues with your iPad or phone this man will fix it for you. He should have 10 star.
19 August 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Bob,
Thank you so much for your brilliant 5-star review!
We're delighted to hear we were able to get your iPad sorted out for you with no pressure. We always aim to provide a stress-free experience, and your kind words are a huge boost for our team.
Thanks again for choosing K1 Tech Care!
All the best, K1 Tech Care
Great customer service
Great customer service
Brilliant pricing
and just great outcome i’m so thankful
14 August 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Max,
Thank you for your kind words! We’re so pleased to hear you’re happy with our service, pricing, and the results. Your feedback means a lot to us, and we look forward to helping you again in the future.
- The K1 Tech Care Team
Great knowledge very friendly great…
Great knowledge very friendly great service thank you
9 August 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you, Mr. Petchey. We’re glad you’re happy with our service and look forward to helping you again in the future
Went in for a battery change
Went in for a battery change. Very knowledgeable gave me a bit of advice on battery wear. Completed within half an hour
Excellent service with a years guarantee too. Would highly recommend
15 July 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Lily,
Thank you so much for your lovely review! We're really pleased to hear you were happy with the battery replacement service and the advice provided. We always aim to deliver quick, reliable service with lasting support, including our 1-year guarantee.
We truly appreciate your recommendation and look forward to helping you again in the future.
Best regards,
K1 Tech Care Team
Very Respectable Person
Very swift service, knowledgeable when I enquired about details of my phone back and screen were repaired.
He said he would get it back to us before end of day and he stayed late to keep his word, respectable service.
14 July 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you so much for your kind words, Jason. It was a pleasure to help you out, and I’m really glad you were happy with the service. We always aim to keep our promises and make sure every customer leaves satisfied, even if it means staying a little late! Appreciate you taking the time to leave this review, and we’ll be here whenever you need us.
K1 Tech Care Team
PS5 controller repair.
What great service! Took a PS5 controller in for repair at about 11.00am, got a txt at 11.50 saying repair was complete & it could be collected! Tested it when I got home, worked perfectly!
Thoroughly recommended!
3 July 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you so much, Paul! We really appreciate you taking the time to leave this great review. Glad we could get your PS5 controller sorted so quickly and that it’s working perfectly for you. Always here when you need us!
K1 Tech Care Team
PS5 Repair
Quick, reliable and cheap service, will definitely use them again if needed!
26 June 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you, Henry, for your great feedback! We’re really pleased to hear you were happy with the speed, reliability, and value of our PS5 repair service. It means a lot to us. If you ever need anything else in the future, we’ll be here to help.
K1 Tech Care Team
10/10 would recommend
Honestly could not recommend this store enough, they have repaired both my Xbox series X and PS5 both repairs done some same day.
Fast friendly service
16 June 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Jordan,
Thank you so much for taking the time to leave us such a great review! We're really pleased to hear that you’ve been happy with our repair services for both your Xbox Series X and PS5. Same-day service is something we work hard to offer where possible, so it’s great to know it made a difference for you.
We truly appreciate your recommendation and look forward to helping you again whenever you need us.
Thanks again,
K1 Tech Care Team
Amazing customer service,very…
Amazing customer service,very experienced in all aspects of Repairs had iPhone screen and case replaced.did an amazing job and was very impressed .Will be returning here for all my repairs to phones and gaming .etc in future.thank you
31 May 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you so much, Daniel, for your fantastic review! We’re really pleased to hear you were happy with the service and your iPhone repair. It means a lot to us that you’ll be trusting K1 Tech Care for your future repairs too, we look forward to seeing you again soon.
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