These need reporting to the ICO. Constant spam emails with no way to opt out. Their reply has confirmed they are breaking UK and US law. Yes, providing an easy-to-use unsubscribe option is a legal... See more
Company replied
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I have been contacting these guys to try withdraw my winnings and just keep getting told be patient as on the account has my old bank car so wanted to be sure and double checked with them and they a... See more
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Scam casino They don't care about customers . Responsible gambling is a joke. Have as many accounts as you want with same verification and payment method. All you have to do is change email a... See more
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It’s okay, nothing more. I liked the mobile version — runs smoother than I expected — but sometimes it freezes for no reason. The sound effects are fun though, especially in Big Bass Splash. If they i... See more
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Company details
About Kaasino
Written by the company
Welcome to Kaasino Official
Experience the next level of online entertainment. Established in June 2024, Kaasino is a world-class hub for premium gaming, transparency, and big wins.
📢 Official Domain Update
To ensure maximum security and stability, we have successfully migrated to our new official domain: Kaasino.bet. All player accounts, balances, and VIP progress remain 100% secure and fully accessible on our updated platform.
The Kaasino Experience
- 10,000+ Games: A vast selection of legendary slots and immersive Live Casino experiences.
- Premium Software: Powered by over 80 of the world's leading certified gaming studios and developers.
- Instant Payouts: Fast processing for Cryptocurrencies (BTC, ETH, USDT), Visa/Mastercard, and SEPA.
- 24/7 Expert Support: Round-the-clock Live Chat assistance and dedicated VIP management.
At Kaasino, transparency and security are our core values. We utilize advanced SSL encryption, two-factor authentication (2FA), and strict protocols to ensure every transaction and piece of data is protected.
Kaasino prioritizes player safety. Play responsibly. For official inquiries, contact us at: support@kaasino.bet.
Contact info
You should know
1.7
Bad
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Refused withdrawal it's a scam
I deposited twice and won 900. I went through the verification process to withdraw the funds but everytime they cancelled the withdrawal. I kept doing what they asked of me but the last request from them was a picture of me holding a piece of paper with something specific written on it.
I have never heard anything so ridiculous. I have left the site because I believe it's a scam and lost the money. Don't trust it
25 August 2025
Unprompted review
Reply from Kaasino
Hello Mr Stevenson,
Thank you for your feedback. Based on our records, your withdrawal requests were not completed because the identity verification process was not fully finalized. As part of our standard security procedure, a selfie holding a handwritten note is sometimes requested to confirm the account holder’s identity. This step is clearly outlined in our KYC policy and helps us protect both the player and the platform from fraud.
Without completing this required step, payouts cannot be processed. Should you wish to return and complete the verification, our support team remains available to assist you.
Best regards,
Kaasino Casino
Zijn alleen maar uit op geld innen. Blokkeren als je erom vraagt doen ze niet maar als je je geld wilt terugvorderen dan kan het NO TIME en blokkeren ze je account gelijk. DON'T PLAY AT THIS CASINO
Hello L Benjamins,
Your account was closed on February 22 in accordance with our policy. Players who repeatedly demand refunds after losses are excluded from further communication and access to the platform.
Hahaha, you're joking, right? Repeatedly reclaiming losses? This is about the €18,000+ I lost because you were so slow with payouts, and I did indeed repeatedly request a refund because of your negligence, and you know when you're allowed to say repeatedly? All those times you just ignore my questions and deliberately don't answer via live chat because you know it's all about collecting money for you.
17 July 2025
Unprompted review
Reply from Kaasino
Hello L Benjamins,
Your account was closed on February 22 in accordance with our policy. Players who repeatedly demand refunds after losses are excluded from further communication and access to the platform.
STOP THE SPAM !!!!!!
17 June 2025
Unprompted review
Reply from Kaasino
Hello Fred,
Thank you for your feedback. For a quick solution, you can stop future SMS messages by blocking the sender's number on your device.
Best regards,
Kaasino casino
Scam site
It's a cheating site. Each of my withdrawal is never paid as they have reason always
1. Wagering not done - all customer service guys confirmed that the wagering of 3x is done.
2. Technical issues - they always have technical issues
3. Enter bank details manually - have always done it.
4. Customer service says no one gets the money so don't fight for it and forget it. I will not leave my money. I need it to be paid ASAP.
13th may - withdrawal request raised on 1st may is not yet paid and the "responsible" team is still working...
4 May 2025
Unprompted review
Reply from Kaasino
Hello Kaustubh Kumar,
Thank you for your feedback. Please note that the player’s account was closed on May 13th at the player’s request. Withdrawal delays were due to multiple reasons, including technical issues and unfulfilled bonus conditions, as per the terms and conditions. We also have numerous cases of successful withdrawals.
Best regards,
Kaasino casino.
This Web does not deserve even 1 stars…
This Web does not deserve even 1 stars but I don't have choice, I am recommend you guys stay away from this casino they are thieves and scammers I have deposited 3.5 k and my money is still not arrived in my account the live chat support team is responding the same message every time don't play on this casino
4 April 2025
Unprompted review
Reply from Kaasino
Hello Jan Wali,
Thank you for your feedback. Your account was closed on 5 April 2025 due to an investigation by the payment provider. You made 37 deposits, of which only one was successfully processed. You reached out to support regarding delays in refunds, but please note that per our terms, refunds may take up to 7 business days. We appreciate your patience in such cases.
Best regards,
Kaasino casino
Hi everyone I did play here and always…
Hi everyone I did play here and always losing they are werry bad do not play here cause u will lose everything
And if I can get some help to report this casino to make sure no-one else will losing weight must do something together to close this casino forever!
27 December 2024
Unprompted review
Reply from Kaasino
Hello Csabi Kiss,
Thank you for your feedback. Since you have not provided your player ID or any specific information about your case, we are unable to assist further. Please contact our support directly with the necessary details.
Best regards,
Kaasino casino
DO NOT MAKE A ACCOUNT
DO NOT MAKE A ACCOUNT. I get seriously everyday a sms message by phone.. asking them to stop it already five times, but they don’t.
Update about the review from Kaasino. I block the number Offcourse, but it’s send from a computer.. so you can’t block it. I dont even have a account in your platform..
11 September 2024
Unprompted review
Reply from Kaasino
Hello John de Jong,
Thank you for your feedback. Please note that you can block the number on your end to stop receiving messages.
Best regards,
Kaasino casino
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