Kādo Collectables Ltd Reviews 238

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Couldn't recommend Kado strongly enough. An excellent company who have everything you'd want from the Japanese Pokemon world. The live openings & cards on sale within moments of them pulling it is fan... See more

Rated 5 out of 5 stars

Excellent service, wanted to get into Japanese cards and have seen such great interaction from these guys in twitter. Bought 2 boxes, great price and quick delivery. Love the interaction they give you... See more

Rated 5 out of 5 stars

Ordered multiple times from Kado and have always received high quality of service. On my latest order I did not receive part of the order but dropped an email enquiring and received an almost imme... See more

Rated 5 out of 5 stars

I’ve ordered from Kado many times and I am always really impressed by the super fast delivery and service. Items are always packaged really well, parcel tracking is super easy and they even reward the... See more

Company details

  1. Collectibles Shop

Written by the company

Kādo Collectables are Europe’s first, and greatest one-stop shop for Japanese Pokémon cards. We stock a massive range of single cards, PSA graded cards and sealed products at highly competitive prices. Our number one priority is helping you to complete your collection! We stock everything from the latest Japanese commons, to PSA 10 cards limited to just 100 copies - with great customer service being the essence of everything we do. We aim to respond to all queries in a timely and professional manner, dispatch orders promptly, safely and accurately, and provide support for any issues that may arrive.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238 reviews

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Rated 5 out of 5 stars

Very happy with order!!

Very happy with their attentive service, was quick to inform me that a product I ordered was out of stock and provided me with a great solution, would definitely order again from this store!!!

23 April 2023
Rated 1 out of 5 stars

Paid for but nothing

Paid for, received a email saying they had received my order then nothing. No updates and nothing delivered…

3 April 2023
Kādo Collectables Ltd logo

Reply from Kādo Collectables Ltd

Hi S,

I am sorry that you have not received any communication from us regarding your order. This order was dispatched on the 5th April to you and I can only apologise deeply for the delay you are experiencing in receiving this.

Usually, you should have received an update email confirming the package had been sent out to you along with any relevant tracking information should you opt for that method of dispatch. We will investigate this further to ensure this type of communication is still being distributed.

I am sorry for any inconvenience caused. If you have any further questions or would like to raise anything else with us, please email us at info@kadocollectables.com.

All the best
Adam.

Rated 5 out of 5 stars

Kado comes through AGAIN A+++

Kado comes through again when ebay sellers are sending out damaged cards for 5 times the price. Seriously, check kado collectables before anywhere else and I'm positive you'll save money.

27 March 2023
Rated 1 out of 5 stars
Kādo Collectables Ltd logo

Reply from Kādo Collectables Ltd

Hi Edward.

I am sorry you've received a poor experience with us.

Your order contains items that are part of a pre-order event and will and as of yet have not arrived in store for us to ship to you.

Once these items have arrived, they will be promptly dispatched to you, as per the information provided for this pre-order event.

Please allow me to apologise for any inconvenience caused. If you have any additional questions, please do not hesitate to reach out at info@kadocollectables.com.

All the best
Adam.

Rated 5 out of 5 stars

amazing cards

i'm trying to get as many yuka morri and asako ito cards as i can as i love their work and the cards i got from here made a great addition to my collection since it's not always easy to get japanese cards in the uk. they arrived in great condition. i will say they were a little delayed in arriving however that was all down to the fault of the postal strikes at the time. i would definitely recommend kado as a great place to buy japanese cards from

31 December 2022
Rated 5 out of 5 stars

Kado good, royal mail bad

I think royal mail treated my package like a soccer ball. Think ace ventura opening scene, but luckily the item wasn't damaged. I don't blame kado for this and their packaging helped save the item haha.

23 November 2022

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