Kailo Wellness 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My mom is 92, with severe osteoporosis. She has had multiple hip fractures, with rods, and broken arms, shoulder, femur, and toes fractures. Last year she fell and shattered two vertebra's in her lo... See more

Rated 1 out of 5 stars

The patches failed to do what Kailo described about their product. I followed the instructions on YouTube and placed the patches accordingly. When I carefully removed the first one to place it on an... See more

Rated 4 out of 5 stars

Purchased Kailo patch a couple of years ago, absolutely love it. I and my husband, who was a total sceptic, have had excellent results. Back, elbow, neck pain all responded well. Bought one for my sis... See more

Rated 1 out of 5 stars

I tried this out for 6 weeks. I followed the instructions -tried various positions - found that it would not stay in position without extra tape to hold it. a Absolutely no improvement whatsoever.... See more

Company details


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

So far all my emails ignored with…

So far all my emails ignored with automated responses. It's been 10 days and still not arrived. It was expensive and for genuine pain but looks like I'll never know if it actually works. I will amend if it gets here

15 June 2023
Unprompted review
Rated 1 out of 5 stars

I bought this patch off Amazon With High Hopes.

I bought this patch off Amazon for around $120. It didn't work as described. If it helped it was very little. My issue is mostly a horrible rash I got from the adhesive. I have tried repeatedly to get help from the email provided as they don't want you to send to Amazon. I will have to send back to Amazon.

15 May 2023
Unprompted review
Rated 1 out of 5 stars

Kalio recommended Red Carpet Facial

I called Kalio to get a recommendation on a face treatment for my sensitive skin with dermatitis and mentioned I do like LED, phone consultant right away said The Red Carpet facial 45 minutes $200.
Arrival is lovely, rooms are a little clinical and underwhelming but I was exited for a relaxing informative facial. Therapist did a skin assessment left and got a mask treatment, quite uncomfortable she removed it straight away and went to get 2 others to try. Both those were stinging and uncomfortable, my face worsening. We just proceeded to the LED healing light treatment. My face was hot and uncomfortable but I knew the light would be doing good work, I just wish I didn’t have to have the light working on something that’s just damaged my skin.
At reception I gave them payment and told them I was a little disappointed I didn’t have a facial’ like I had booked and she said someone would call and check on me tomorrow. I had the phone call today, I was offered another complimentary LED treatment. I was told there was another facial i should have been recommended for extreme sensitivity cases and intended for people going through something like chemotherapy and that her phone staff would be trained to identify the customer in future.
I declined a complimentary LED as I’m moving interstate next week and there is absolutely nothing that she could do for me, warning to those who are purchasing gift vouchers or a special day for themselves- don’t book it because it’s The Calile hotel.
- I wish I could share the photos of my face after the facial on this Google review, they were shocking !!!
Book an amazing experience at a different spa.
This is not it!

27 April 2023
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. This product is useless and doesn't work at all. They offer refunds only for non used products, which is impossible, as at a certain point one has to apply it in order to test if it's effective or not. They do not refund shipping, so in case you are a non-US customer, sending it back is gonna cost you more than the patch itself. Do not buy

31 January 2023
Unprompted review
Rated 3 out of 5 stars

I bought the Kailo patch for my 82yr…

I bought the Kailo patch for my 82yr old mother who has arthritis and recently sciatica. I asked her to not use any pain killers and wait till pain killers had worn off. When I went to apply the patch my mother was in significant pain. I had to leave her before any result after a couple of minutes, I spoke to my mother before she was getting into bed. She hadn't had to take any pain killers. I asked did she want me to come over and reposition it. She said no leave it where it is. I will update tomorrow morning how her night went. This review is genuine and I am more than happy for any one to request to contact me.

1 December 2022
Unprompted review
Rated 1 out of 5 stars

Useseless

Useseless, spent £150 hoping it would give me some pain relief. Followed the instructions, no pain relief and it dropped off after short time. Wouldn’t waste your money.

16 September 2022
Unprompted review
Rated 1 out of 5 stars

I bought Kailo the family pack it was…

I bought Kailo the family pack it was very expensive ,it hasn't done any kind of improvement to my pain NOT even 1%, even the sticker didn't last more than one day ,but the advertising is brilliant ,like to know how much money you paid for those who have represent your Kailo patch ,

21 July 2021
Unprompted review
Rated 4 out of 5 stars

Kailo patch

I purchased the Kailo patch which unfortunately didn't give me any relief from my pain but I wanted to say what excellent customer service they provide. I returned my patch as instructed and had a refund in my account within 3 days of them receiving it. They provided all the help and advice I needed and answered e mails very quickly. I would highly recommend this company.

19 March 2021
Unprompted review
Rated 5 out of 5 stars

KAILO Patch

I purchased this KAILO patch over 2 months ago as I was having low back pain on around my tailbone. I love this patch. I sleep with it, shower with it, and even swim with it on. My pain is gone. I have told 6 of my friends about it, as there doctors wanted to continue to give them shots. They have tried the Kailo patch and they love it. They no longer have to have shots. They feel the same way I do. Try it and you will love it. You need to place it on the area where you have your pain. Its GREAT.

31 August 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look