In a time where customer service is almost non existent Kai's Virgin Vapors is everything every company should strive to be. Actual human and personal service and a commitment to high quality in their... See more
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I have been on a long journey to quit cigarettes and choose healthier vape alternatives. KAI's Virgin Vapor has had excellent flavors for more than ten years, for me. It was the only company I fou... See more
I've been a fan of Kai's forever. And now that's it's back under original ownership the quality of the product as well as the customer service has gone from blah and non-existent to (or rather back to... See more
FLAVOR, CUSTOMER SERVICE AND SHIPPING, THOSE ARE THE MOST IMPORTANT QUALITIES OF ANY VAPE COMPANY. AND KAI'S VAPOR RATES 100% FOR ALL 3 CATEGORIES WITH UNBELIEVABLE CUSTOMER SERVICE BEING #1. ( FYI,... See more
Company details
Written by the company
NOW BACK UNDER ORIGINAL OWNERSHIP! Kai's Virgin Vapor has one goal: to create the purest, highest quality, most lab tested vape juice manufactured anywhere in the world. We use certified organic and natural flavors in a base of certified organic, pharmaceutical grade vegetable glycerin with no artificial colors, artificial flavors, or sweeteners of any kind. Our e-liquids have been tested for the FDA's list of Harmful and Potentially Harmful Constituents (HPHCs). The results are publicly published on our website. Many of our flavors showed not a single HPHC detected, despite testing to the parts per million! We also pride ourselves on same day shipping and prompt, excellent customer service. We grow entirely by word of mouth and work hard to make sure you are 100% satisfied with each and every order you place with us. Please Note: Kai's Virgin Vapor was operated by another company for the past few years during which time product quality and service suffered. However, as of April 2026, the company is back under original ownership. We are working hard to restore the company to its original values of product quality, lab testing, organic ingredients, and prompt and truly caring customer service. We hope you will give us another chance to serve you.
Contact info
5900 Balcones Drive Suite 18620, 78731, Austin, United States
- (888) 522-9359
- support@kaisvirginvapor.com
- kaisvirginvapor.com
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In a time where customer service is non existent Kai's Virgin Vapors is wonderful!
In a time where customer service is almost non existent Kai's Virgin Vapors is everything every company should strive to be. Actual human and personal service and a commitment to high quality in their products. I am so pleased to give them five stars!
I have been on a long journey to quit…
I have been on a long journey to quit cigarettes and choose healthier vape alternatives. KAI's Virgin Vapor has had excellent flavors for more than ten years, for me. It was the only company I found that would satisfy the transition from smoking Newport Menthols, using their organic Tobacco liquid and Menthol product. Since then, I have transitioned to Afterglow. Learning to understand the scents and compounds, and how they affect the body, and put that together with what I need to be healthy, happy, thriving for my daughter & family. The customer service is second to none. The quality of the product is stellar. Shipping is always timely.
I cannot speak highly enough of KAI's Virgin Vapor.
Thank you.
GREAT company
GREAT company! Always best customer service and highest quality organic juice
Very satisfied
A recent was returned to sender due to a mistake with the address. Kai's customer support was extremely helpful, and my order was received. Great job.
Customer 4 Life…
After a couple years of being under different ownership, I am so thrilled KAI’s is back under its founding ownership! I have been using KAI’s organic vape juice for a decade. I stayed with them because of their dedication to quality and high integrity in product, vision, and customer care. When that quality started slipping, it did not surprise me in the least when the original visionaries took the company back and immediately got to work re-establishing the quality and standards so many of us had come to expect… that alone should tell you something. Most people would have washed their hands of the company after selling… not these owners; they couldn’t stand seeing their customers, product, or vision be treated with anything less than love and respect. - thank you Annette & Tammy!! Welcome Back!!!
I've been a fan of Kai's forever
I've been a fan of Kai's forever. And now that's it's back under original ownership the quality of the product as well as the customer service has gone from blah and non-existent to (or rather back to) flavorful and fantastic. If you're looking for organic products with ingredients you can read, look no further.
I have been ordering from these guys…
I have been ordering from these guys for years. Always a great, clean product. Also have had great experience with customers. Please note that the businesses was sold and run poorly. It is now back in the hands of the original owners!
CUSTOMER SERVICE & FLAVOR 100%
FLAVOR, CUSTOMER SERVICE AND SHIPPING, THOSE ARE THE MOST IMPORTANT QUALITIES OF ANY VAPE COMPANY. AND KAI'S VAPOR RATES 100% FOR ALL 3 CATEGORIES WITH UNBELIEVABLE CUSTOMER SERVICE BEING #1. ( FYI, I am not related to or have ant knowledge of anyone who works for Kai' vapor... I swear.) Don't let bad remarks keep you from trying this vape company.
The product is back to the old great…
The product is back to the old great standards! Previous owner has reassumed control of production, with great results! Always answer email questions in a prompt fashion
Thank you Annette
Annette replied to my request of a promo code that I could use for July in a very timely manner.
I must say I have been a customer of Kai's virgin vape for quite a few years and customer service in the past has not been the best
But that seems to be hopefully turning around now :-)
100% VG
Kai’s Virgin Vapor produces high quality vape juice and provides exceptional customer service.
Annette is awesome
Annette is awesome! She responded fast with questions I had about the product. Told me all about flavors I may enjoy. She is just overall great and very easy to talk to. Thanks Annette!
Absolutely fantastic
Absolutely fantastic. Customer service was more than accommodating. Annette was a boss in helping fix the issues and I more than highly recommend.
Unquestionably The best
Just really excited about the unquestionably best Juice product being back on the market! The original KAI's team is back! Ive spent hundreds trying the rest, however there is ONLY one best, its KAI's.
Great juice, no PG!!!
They are so friendly and be sure you are getting what you really need. I'm allergic to PG so this juice is great, no PG. I bought the peach, flavor is great. Will definitely order my juice from them in the future. Truly nice people, you must try their juice, it's definitely worth it!!!

Reply from KAI’s Virgin Vapor
Super fast support
Super fast support.
Friendly , honest, and thorough.
Highly recommend!

Reply from KAI’s Virgin Vapor
THIS is the e-juice you want.
The Original Kai's Virgin Vapor is the best-tasting juice out there, bar none! The flavors are true, the 100% VG formula is smooth and satisfying and the customer service is impeccable. I won't waste my money on a different brand when (original) Kai's is available.
10/10 recommend Kai’s!
I love this company! Since they have been back under original ownership, their customer service has been absolutely fantastic. They truly care about their customers and stand by a high quality product that they clearly take a lot of pride in. 10/10 recommend!
The original is BACK!!!
The original is BACK!!!! Thank you, thank you, thank you!!! There is no equal. First order with the original owner today, and WOW!!! Did I mention Thank you!!!
Only vape I will and do ever use
Only vape I will and do ever use! Most excellent customer service & top notch vape juices ⭐️⭐️⭐️⭐️⭐️
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