I bought the Fosna Odin currently the price is 64,499kr and from day 1 I have had problems with the bike. The Battery really under performs and does not last any where close to what is advertised. I... See more
Company replied
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I bought the Fosna Odin currently the price is 64,499kr and from day 1 I have had problems with the bike. The Battery really under performs and does not last any where close to what is advertised. I... See more
Company replied
Bought a SUP paddleboard here last year and discovered a small leak after this summer. Needed help finding the correct glue for the patch provided in the repair-kit (glue not included in the kit),... See more
Custom service is awsome, help you to pick a bike who fits your needs! Easy webside, many models to choose from, for me a bike! Little bit sad about asembly prosess witch i dread, because im not gr... See more
Amazing service!! They answered my question and helped me within minutes. Just perfect 👌
Company replied
Kajakk og Fritid ble grunnlagt i 2005 med en visjon om å tilby høykvalitets utstyr til de som elsker å utforske naturen gjennom utendørsaktiviteter. Fra begynnelsen av har vi hatt et sterkt fokus på å tilby et bredt spekter av produkter og tjenester, samtidig som vi opprettholder høye standarder for kvalitet og kundeservice. Vi har et stort utvalg av utstyr for utendørsaktiviteter, inkludert el-sykler, sup-brett, kajakker og mye mer. Vårt produktspekter er nøye utvalgt for å passe til alle erfaringsnivåer, fra nybegynner til proff. Vi tror at ved å tilby det beste utstyret til riktig pris, kan vi hjelpe våre kunder til å ha en optimal opplevelse når de utforsker naturen og alt vårt vakre land har å tilby. Vi holder kurs i kajakk på idylliske Bygdøy sjøbad i Oslo og utenfor vår butikk i Drammen. Vi kan også tilby kurs på SUP og Packraft til grupper. Våre kurs holdes av sertifisert instruktør med høyeste utdanning og sertifisering fra Norges padleforbund og kvalifiserer til våttkort. Våre dedikerte og kunnskapsrike ansatte er lidenskapelig opptatt av utendørsaktiviteter og har en bred erfaring som gjør at vi kan hjelpe deg som kunde å finne de beste produktene for ditt behov. Vi forstår at hver kunde har forskjellige behov og preferanser, og vi strekker oss langt for å tilby personlig service og rådgivning. I mange år var butikken i Drammen den eneste fysiske butikken, men etter hvert som etterspørselen har økt, har vi også åpnet flere butikker. Du finner oss foreløpig i Drammen, Tønsberg, Kristiansand og Stavanger, men vi har planer om videre vekst. Vårt hovedlager, kundeservice og administrasjon holder til i umiddelbar nærhet av butikken i Drammen. Vi ser frem til å hjelpe deg med å finne det perfekte utstyret for å gjøre ditt neste utendørs eventyr minneverdig og morsomt.
Nedre Eikervei 12, 3045, Drammen, Norway

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Replied to 92% of negative reviews
Typically replies within 1 week
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I had some technical problems with my bike, but Kajakk & Fritid in Drammen fixed it guickly and the staff provide very good service.
I recommend Kajakk & Fritid👍
My SUP-paddle oar was broken, and I sent an e-Mail. GOT answer right away, and a new oar within a few days! No hassle at all!
Great shop, fantastic service! I bough a kayak there and got a free delivery home. Highly recommended.
Delivered the goods as described. Quick delivery. Got a problem with one of the paddles, and Kajakk og Fritid fixed the problem for me immediately. Would defenately shop from them again.
Very fast service and delivery. Quality of rje product is great and the customerservice is awsome
Our order was received after only 4 days. I had some questions about the product, and got fast feedback from customer support. Excellent service, and product above expectations!
I was wondering about the shipment of my order, as it was a while before I got information about the order being shipped. I sent an email and got a fast and nice reply, and shortly after I got a receipt for delivery. When it was sent from storage, the package was quick to arrive.
First time using them. Excellent service, great products and swift shipping. Recommended!
Very good service they answer very fast on email
Quick delivery, great products and they answer fast on email!
Had a problem with one of my new SUPs leaking air. Wrote the support service and a few days later a new SUP was in the mail, with a return label for shipping back the old one👌🏻
Bought a SUP (Stand up paddleboard, branded SurPlus)
Got it within 2 days of placing the order, it works well and is a lot of fun, ordered a second one for my girlfriend who is also very happy with hers and one for my sister =)
We are all very happy with the quality, and the delivery time especially.
5/5
When we put the new SUP on the water, we found out that there was a hole in it. We sent a picture and video of it on the water with bubbles coming out to customer service - which sent us a new one right away. Thank you for excellent service!
Got help with a case we wasn't quite agree upon, but everything went well at the end. I have to say that the time before you get an answer is pretty long at times, but that is something that they working on🤞 Actually a good place to shop.
I ordered a SUP, and the shipment came quickly. I also needed to contact Customer support afterwards, and their consultant was easy to communicate with and gave me excellent help. I would definitely recommend others to buy products from Kajakk og Fritid AS.
The customer service replied very fast! They helped me with what I was wondering about and they where versatile!😊
Great Costumer service 🤩☀️
I got help right away!
Thanks 🙏🏼 🥰
Very good and trustworthy company with excellent customer service and fast shipping. One of the best, if not the best customer service I have ever been in touch with. I highly recommend this company!
Quality products and very nice customer service.
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