Really nice bracelets, initially bought 2 but when they arrived they were slightly too big , Kajoon exchanged them for a smaller size with no issues. I went ahead and bought another bracelet and ring... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently treated myself to this beautiful copper Kajoon bracelet, inspired by a friend who had a similar one — and I’m so glad I did. It’s elegant, understated, and incredibly well-crafted. Th... See more
Company replied
Beautiful copper ring - very happy with my purchase. Arrived in very good time and I'm happy to buy from an independent company. Highly recommended! There has been a small onslaught of adverts for Ka... See more
So delighted with my copper bangle. I knew it would be lovely, and it exceeded my expectations. Perfect piece of everyday wear jewellery and with all the positive health benefits of copper. Thanks kaj... See more
Company replied
Company details
- #203 of 291 best companies in Jewellery shop
Written by the company
Handmade Jewellery with Copper, Natural Stones & Ebony. London, UK
Contact info
60 Windsor Avenue, SW19 2RR, London, United Kingdom
- sales@kajoon.com
- kajoon.com
4.6
Excellent
239 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kajoon
Hi Stephen,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Nice bracelet!
10 December 2023
Reply from Kajoon
Hi Stefan,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you like the product.
Best regards
Reply from Kajoon
Hi Harry,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you like the product.
Best regards
Reply from Kajoon
Hi Andrew,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Great bracelet and fast delivery.
3 December 2023
Reply from Kajoon
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Reply from Kajoon
Hi Patricia,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Creating great looking quality products…
Creating great looking quality products at affordable prices :)
5 December 2023
Reply from Kajoon
Hi Roger,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Reply from Kajoon
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Lovely jewellery and helpful staff.…
The jewellery is really nice and Konstantinos was really helpful. I had bought the wrong size bracelet and the exchange was easy. Would definitely shop there again and would recommend
13 November 2023
Reply from Kajoon
Hi Nadine,,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with the product as well as your overall experience with us.
Best regards
Stunning product
I loved the new cooper bangle I purchased for my hubby. The website itself is very easy to navigate and the photos are super quality so you can zoom in for upmost detail. The delivery was very quick and he loves the bangle- so win win
20 November 2023
Reply from Kajoon
Hi Karen,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Product arrived as described
Product arrived as described, quick delivery, required size exchange, comms were prompt and courteous, replacement arrived as quickly as original, couldn’t fault Kajoon in any way 🙌🏼✌🏼
15 November 2023
Reply from Kajoon
Hi James,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Great buy
Lovey product, looks great on my wrist. Really pleased with my purchase. Beautifully made.
15 November 2023
Reply from Kajoon
Hi Stephen,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with the product as well as with your overall experience with us.
Best regards
Bought two bracelets for my partner in…
Bought two bracelets for my partner in March and she has been very happy with them . However , on one of the bracelets , which she wears more than the other, the elastic has stretched with gaps appearing between the beads . It is now too baggy to wear. I’m informed, by the Company, that they do not carry out repairs but I’m welcome to purchase another one at a discounted price. Maybe this option would be acceptable if the bracelet was a couple of years old, but not eight months . Perhaps they should look at ways of improving the quality of the product so they last longer.
15 November 2023
Unprompted review
Reply from Kajoon
Hi,
Thank you for the taking the time to leave a review, we appreciate it
We really apologise that the elastic has over-stretched... We do use the best quality elastic we can find. It can be very easy for elastics to wear off and snap but we use a high-resistance elastic and we don't have such issues.
As advised by email, we don't carry out repairs because they come at a bigger cost. It is effectively cheaper to replace rather than repair. Since your order was placed eight months ago, it is not entitled to a free replacement but we are happy to send you a replacement at a very low price - pretty much at cost. We are also willing to do a repair for you on exception but this will cost you more.
In any case, I do apologise for the inconvenience and the disappointment this has caused you
Best regards
Great all round service
Great buying experience all round. The piece of jewellery ordered was as described, it’s well made, nicely finished off and came in a nice gift box. It was delivered promptly after ordering and was well packaged when it did get to me. I didn’t have to use customer services but I’m sure if I did they would have been as satisfactory as the rest of my experience
5 November 2023
Reply from Kajoon
Hi Robert,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
We do have a very attentive customer service which will happily assist you if it ever comes to that
Best regards
Reply from Kajoon
Hi Carol,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Great service beautiful jewellery…
Great service beautiful jewellery thanks for prompt delivery x
1 October 2023
Reply from Kajoon
Hi Cecilia,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Lovely bracelet and a very helpful store
I purchased a bracelet which was really nice , smart and well pacakaged, unfortunately it was larg size for me.
Contacting the store through email was quite easy and quick response.
Kindly they changed it for me and the package was sent to me quick.
The quality looks nice, not looking cheap one and really a fine piece.
Thank you guys.
9 October 2023
Unprompted review
Reply from Kajoon
Hi Ahmed,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with the product as well as with the overall experience with us. We really appreciate that provided details of your experience. Thank you again.
Best regards
When recieved didn’t like style
Described as copper but when delivered I looks more like brass beads late more shiney than I would have liked
Have been offered a refund or replacement
Update recieved replacement trouble free
1 October 2023
Reply from Kajoon
Hi Andy,
Thank you for taking the time to leave a review, we appreciate it
We don't use gold or gold plated beads at all. We use Copper, Brass and some natural semi-precious stones. The bracelet that you ordered is made of a Copper tube, Brass beads and Black Obsidian beads. Maybe the way the beads are polished to shine give them a gold-ish look under certain light...
We respond to all emails within 24 hours but it seems that we have not received your communication... I just want to confirm that you can return the item if you want, either for a refund or for an exchange to something else.
Best regards
Bit bigger than expected but good…
Bit bigger than expected but good quality.
Quick turn around and delivery
I will be looking for more in this range
30 August 2023
Reply from Kajoon
Hi Stephen,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Fast service and delivery very happy
29 August 2023
Reply from Kajoon
Hi Steven,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
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