Kamado Kings Reviews 

1,349
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the grills and related accessories are exceptionally well built, offering incredible cooking results and transforming their backyard meals. People also truly appreciate the remarkably fast shipping and the helpful staff who provide expert guidance throughout the entire purchase process. Though some customers experienced minor shipping flaws, such as items arriving with damaged packaging or unexpected surface marks. A few people also felt disappointed when customer support was unable to assist with replacing minor cosmetic defects or scratches. Overall, buyers remain very satisfied despite these occasional delivery and product handling hiccups.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional quality and solid build of the grills.... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting fast shipping and helpful drivers.... See more

Quality

Customers consistently report satisfaction regarding the exceptional quality and solid build of the products.... See more

Service

Clients share positive opinions on service, noting that staff are helpful and knowledgeable. Consumers... See more

Order

Reviewers mention positive feedback about order processes, highlighting how simple, easy, and quick it is to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast delivery and excellent customer service! I ordered two items, which arrived really quickly and exactly as expected. I also accidentally ordered an extra product by mistake, so I emailed the... See more

Rated 5 out of 5 stars

Delivered on pallet securely. Packaging in logical order and undamaged. Two persons required to lift main base into home garden. The Kamado is a great product. All family members have used it produc... See more

Rated 5 out of 5 stars

Excellent service from Kamado Kings. We visited their store in Peterborough and they were very helpful and knowledgable. When I decided which grill I wanted I emailed to ask if I could have delivery o... See more

Rated 5 out of 5 stars

One of the accessories I ordered came ever so slightly damaged, so slight I didn’t t even ask for a replacement. After being prompted for feedback on my order I mentioned the slight defect, making it... See more



Company details

  1. #2 of 6 best companies in Grill
  2. #1 of 3 best companies in Barbecue area
  3. #2 of 15 best companies in BBQ Area
  4. #5 of 37 best companies in Barbecue Shop

About Kamado Kings

Written by the company

Kamado Kings is a Kamado Bono grill brand ambassador in the United Kingdom. Kamado Bono is one of the most successful, reliable and fastest-growing companies in Europe (according to the Financial Times Report 2022), with operations in 19 countries such as Italy, Great Britain, Germany, Sweden, Norway, Ireland, Hungary, Poland, Denmark, Finland, Latvia, Estonia, and others.

 

Kamado BONO is more than a grill. It's an entire grilling philosophy, incorporating a solid united grilling communities and positive lifestyle and valuable knowledge. The vast range of Texas Club range of barbecue accessories are constantly upgraded, and we provide recipe books put together by our staff, the exceptional warranty conditions and prompt customer service, and the promotion of the BBQ culture is what we live every day and share with our customers.

 

Kamado BONO is also the organiser of Twinsmoke, the largest annual grill festival in the Baltics and the International BBQ championship under KCBS rules.

 

Our mission is to teach our customers how to grill well and demonstrate the process's fun. We believe that being a good griller is easy and can be done by anyone.

Kamado BONO - easy to be perfect!
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Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,349)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

“Great experience with Kamado Kings



“Great experience with Kamado Kings. Luke was incredibly knowledgeable and gave expert advice on choosing the right barbecue and how to get the best out of it. Really helpful service from start to finish—highly recommend!”

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Very fast delivery and everything arrived just as expected. I’m very satisfied and would definitely order again.

24 February 2026
Rated 5 out of 5 stars

Great company

Great company, great product, top service. They gave me a sale price for product even after Christmas sale was finished. Great delivery, good packaging. Thank you

9 January 2026
Rated 5 out of 5 stars

Couldn't think of a single criticism.

Can't think of a single criticism of this wonderful company - the Kamado bono was delivered very quickly, and their after sales service was first class. I wouldn't hesitate to recommend this company to anyone looking for a high quality kamado barbecue at a reasonable price.

14 January 2026
Rated 4 out of 5 stars

There was a screw missing and I emailed…

There was a screw missing and I emailed to say so. Also no receipt

12 January 2026
Kamado Kings logo

Reply from Kamado Kings

Hi,
Thank you for taking the time to leave your feedback.
We sincerely apologise for the missing screw and the delay in resolving this for you. Your invoice has now been sent, and our team is currently investigating how this happened to ensure it doesn't occur again.
If there's anything further we can assist with, please don't hesitate to reach out to us directly.
Kind regards,
Kamado Kings Team

Rated 5 out of 5 stars

Great company, impeccable customer service who went above and beyond to help.

Kamado Bono - Ash Basket For 20” (Media)
Compatible with the Dobbies Urban Chef medium kamado grill.
I had been struggling for a couple of months to find a ash/coal basket to fit my Urban Chef medium, with little joy, or advice, until I came across the Kamado Kings website.
I dropped them a email and got a quick response, as well as an offer of assistance, their customer service was impeccable and went above an beyond and within a couple of days I had what I had been looking for (for a couple of months) sitting in my kamado BBQ.

21 January 2026
Unprompted review

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