Kamikoto Reviews 

982
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I m very impressed and wow by KAMIKOTO. Their product is of highest quality and their customer service is just impeccable. Delivery is prompt. KAMIKOTO replaced a brand new knife set out of goo... See more

Rated 5 out of 5 stars

Beautiful knives arrived quickly in gorgeous wooden box. The quality is very high. Also the customer service (I had a question before I purchased) was exceptional.

Rated 5 out of 5 stars

we ordered the kuro bundle which also came the 13 inch yanagiba slicer and 4 piece steak knives. we unfortunately received a cuka bocho cleaver instead of the steak knives, so we contacted the service... See more

Rated 5 out of 5 stars

Was watching “off grid with Jake and Nicolle” and was impressed with Jake’s ability to make the recommendation for always having quality knives!! The order was flawless and appreciated the email from... See more

Company details

  1. Kitchen supply shop

Written by the company

Handcrafted Japanese Ibaraki Steel Knives; known for the Kanpeki Knife Set and the iconic Santoku 7-Inch Chef's Knife. Each blade pays tribute to the centuries-old craft of knifemaking, and is handcrafted with precise attention and care, employing traditional skills handed down by expert knifemakers through the centuries. Kamikoto knives are solemn blades made for a lifetime, crafted for chefs and knife enthusiasts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

982 reviews

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4.7

All reviews

(982)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

best knifes

Great knifes, cuts well, fits my hand well and orders filled in a timely matter quickly.

20 November 2023
Rated 5 out of 5 stars

Excellent product, good customer service

Ordered the product, they arrived promptly. However the Drop shipper attached an incorrect value on the customs forms. It caused a massive duties bill. Contacting customer service, they resolved it promptly.

17 November 2023
Rated 5 out of 5 stars

Unrivaled

The quality of these knives is excellent as I have come to expect. Every piece that I have purchased has exceeded my expectations in quantity and durability. A true masterpiece in the cutlery industry

17 November 2023
Rated 3 out of 5 stars

I'm not happy about information for…

I'm not happy about information for coustom and delivery cost, no information att all when purcaise the total cost.

17 November 2023
Kamikoto logo

Reply from Kamikoto

Thank you for your review.

We are deeply sorry for the issue that you have had with Customs when delivering into your country, though we have covered the shipping fees, charges at customs are the responsibility of our customers.

With that being said, we would like to investigate this further and we have emailed you for more detail in the payment being requested, we had previously provided updated shipping information as per your request in our previous communication.

We await your response to our email.

Kind Regards,

Kamikoto

Rated 5 out of 5 stars

a cut above the rest

we ordered the kuro bundle which also came the 13 inch yanagiba slicer and 4 piece steak knives. we unfortunately received a cuka bocho cleaver instead of the steak knives, so we contacted the service department for assistance. less than two hours later we had our steak knives ordered without any issues or additional payments. the knives we did receive we beautiful, perfectly sharp and in their own wooden boxes. love the quality and craftsmanship. you can tell they put a lot of time and effort into perfecting their craft. i would highly recommend them. worth every dollar in my opinion and i will be back again

14 November 2023
Rated 5 out of 5 stars

The absolute best knives I've ever…

The absolute best knives I've ever purchased
I never even heard of of them and probably wouldn't even have purchased if not for hearing about them from Paul Joseph Watson
Thank you for making excellent knives and being a great sponsor
Will definitely continue to support and promote the Kamikoto brand

12 November 2023
Rated 2 out of 5 stars

Because the shipping procedure and…

Because the shipping procedure and billing in third countries was not clear. Shipping to Greece has high customs clearance fees. I wasted a lot of time communicating with both the company and customs to find a solution. I finally canceled the order.

13 November 2023
Kamikoto logo

Reply from Kamikoto

Dear Asterios Gkanas,

We are deeply sorry for this issue. Though we attempted to resolve this through providing different customs information to help the customs fee be the correct amount, we understand your decision to cancel your order for a full refund.

Please let us know if you have any further questions or if we may be of any assistance to you in the future.

Kind Regards,

Kamikoto

Rated 5 out of 5 stars

Very satisfied.

Being a customer to this company 5 years ago.
Very Happy with the product.
Good workmanship from great artisans.
Highly recommend.

11 November 2023
Rated 1 out of 5 stars

The order was originally returned to…

The order was originally returned to sender however did arrive five days later and to my surprise UPS wanted tax and charges of £85.17 , the knife was valued at $244.00 therefore must attract duty, however I only paid $198.00 and under the threshold of duty.
Customers should be made aware of this scam and the charges were a 53% price increase.

7 November 2023
Kamikoto logo

Reply from Kamikoto

Dear John Periam,

We are deeply sorry about this issue. It seems that your replacement order was shipped with full price rather than your discounted cost.

We are deeply sorry for this error, and we have now issued a partial refund for your order as a gesture of goodwill. We have emailed directly you to confirm the details of your refund.

Please do not hesitate to reach out to us directly or reply to our email if we can be of any further assistance.

Kind Regards,

Kamikoto

Rated 5 out of 5 stars

I always been a fan

I always been a fan. Especially this year when my order was shipped to a different address by. Mistake they shipped me a new one to my correct address. So the support and value of service is one of a kind. Mahalo and always a fan of the knifes. Aloha Kimo

6 November 2023

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