Kamoni Reviews 1,081

TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 5 out of 5 stars

I absolutely love, love my bikinis from Kamoni!! They have the most beautiful patterns, colors and styles! Their bikinis are extremely flattering and the material is great! I will always order my futu... See more

Rated 1 out of 5 stars

Have attempted to return my order for weeks now as bottoms fit like a thong. Have been offered new suits which I don’t want given the sizing discrepancies or $12 (which is a joke compared to what I sp... See more

Rated 5 out of 5 stars

I ordered 5 suits in size XS tops, small bottoms. Order took about 8 days from time placed til delivery at my door. All suits are well crafted and made of super soft, quality material. I even ordere... See more

Rated 5 out of 5 stars

Quick delivery! Some of the tops/bottoms didn't fit but customer service was very responsive and replaced the pieces without returning the items and only charged 10.99 for shipping. One top didn't com... See more


Contact info

3.4

Average

TrustScore 3.5 out of 5

1k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered a size large bikini which says…

Ordered a size large bikini which says a 16 which is my size.. far too small. I have raised several tickets and emailed them and nothing after a week!!! Stuck with a bikini that doesn’t fit and a £32 bill.. angry! Don’t use them

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I had to exchange a few items for a different size and they took care of it right away! They were so easy to work with and made sure I was 100% satisfied.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Bikinis very good quality however run…

Bikinis very good quality however run very small so I couldn’t wear them. Customer service was great. Keeping the ones that didn’t fit per there request and will give to my granddaughter who is very thin and will fit her, not sure about the cheeky bottoms thou. They offered me 2 new products, just had to pay 7.99 shipping and they shipped new product already.

Thank you

30 April 2024
Unprompted review
Rated 1 out of 5 stars

Returns process is frustrating

I'd ordered three bikinis in size M, as per the size guide. They arrived and they were too small, so I wrote an email asking for the returns process. They replied saying that we can send you out new bikinis in size L, plus a new bikini of my choice for free, and all I had to do was pay for postage and I could keep the others (although not sure what I'm going to do with them, other than try selling on Vinted). Only the new bikini arrived, so I'm now out of pocket for a big sum of money and no other bikinis. I've emailed to ask where the others are, but I haven't had a reply. I'll update this post if they live up to their word and the other bikinis arrive.

29 April 2024
Unprompted review
Kamoni logo

Reply from Kamoni

Dear Barn,
We sincerely regret that your recent order experience did not meet your expectations. We'll try every effort to resolve the problem for you.
At the product webpage, you can check the size chart. If you are between sizes, we kindly suggest you choose the larger size. Thank you for accepting our solution, for the items you received, you may donate them, thank you. If you have emailed our customer service team service@kamoni.com, your email will be replied within 12h. Please let us know your order number here, we'll check the the new replacements shipping progress for you. We'll ensure you receive the replacements, no worry.
We are committed to improving our product offerings and providing our customers with a more satisfactory shopping experience.
Best regards,
Kamoni VIP customer service team

Rated 5 out of 5 stars

Exceptional quality and customer service

I ordered 3 bikini sets and got a fourth for free PLUS a free bottom! They arrived about a week later and I absolutely loved the colors and quality! I went by the measurements and they fit perfectly. I accidently ordered the wrong size bottom on one of the sets and reached out to customer service about my options. They told me to keep the set and they would send another with the right size! I just paid $9.99 for shipping which was totally fair. It was my fault for not paying attention to all the sizing I chose but they rectified the issue promptly and generously. I will definitely order from them again!

19 April 2024
Unprompted review
Rated 1 out of 5 stars

Is it a fake website??

Is it a fake website??? Thanks

Ordered got a confirmation of order and nothing else.

4 April 2024
Unprompted review
Kamoni logo

Reply from Kamoni

Dear Cass,
We do apologize for any inconvenience caused. We're trustworthy seller and your satisfaction is our top priority. We'll try every effort to resolve the problem for you.
Please kindly note the order confirmation and shipment notification emails will be sent to your email address you used to place the order. You may check your inbox and spam box. Normally, once the order is shipped out, you'll receive the order in 7-9 days. May we know your order number here please? We'll check the order status for you once you let us know your order number, thank you.
We are committed to improving our product offerings and providing our customers with a more satisfactory shopping experience.
Best regards,
Kamoni VIP customer service team

Rated 5 out of 5 stars

Gorgeous Bikini

Ordered a bikini, the top was too small, I emailed the company and paid just postage for a new top. They emailed to say when it was shipped :) and kept me informed all the way:) so impressed with them:)
Thank you

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Lovely flattering bikinis and excellent customer service

I am a size 10 and ordered medium bikinis, they fit perfectly. I am so pleased with the komoni bikinis, I feel really good in them because they are very flattering to my figure and give me a wonderful cleavage! No mean feat for a 58 year old I can tell you! And the customer service is outstanding! Myself and my daughter (who is also very impressed with the bikinis) will be purchasing all bikinis in the future from komoni.

19 April 2024
Unprompted review

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