Kamux AB Reviews 

1,936
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I had a fantastic experience at Kamux ! From the moment I walked in, Albin was friendly, professional, and genuinely helpful. Albin went above and beyond to make the car-buying process smooth and stre... See more

Company replied

Rated 5 out of 5 stars

Great service from Kamux! I recently bought a car from Kamux and experienced an issue with the trunk. Thanks to their support, I was able to have it fixed at VW without any problems. Everything... See more

Company replied

Rated 5 out of 5 stars

Salar was really great when I was looking to buy a new car! I inquired through the website and he reached out very quickly. He was very professional but also friendly and honest about everything. He w... See more

Company replied

Rated 5 out of 5 stars

I bought my car BMW in Kamux Helsingborg and I can say that I am very satisfied. They helped me with everything I needed. Thanks to Mikael Andersson who did everything and more to make me happy with... See more

Company replied

Company details

  1. Used car dealer
  2. also in
  3. Auto market

Written by the company

Nordens största bilhandlare av begagnade bilar. MRF-ansluten och fokuserad på att hitta rätt bil för varje kund.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.4

All reviews

(1,936)

608 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent communication

Excellent communication, cooperative and quick answer by Pooya from reklamation team. Though I am not happy with sales experience as trusted verbal commitment from sales agent. On top of it, no answer from regional manager despite several follow up emails. All in all, if Escalation channels are not efficient or effective, please tell customers upfront their voice will never be heard again after selling car.

Pooya was the only person worth appreciation and an example of customer centric approach. Thanks a lot for his help.

14 November 2024
Unprompted review
Kamux AB logo

Reply from Kamux AB

Thank you for your feedback! We’re glad Pooya provided excellent service and appreciate your recognition of his efforts. We're sorry to hear that your sales experience and follow-up didn’t meet expectations. Your concerns will be addressed to improve our processes. Thank you again for sharing, and we hope to regain your trust. 🚗💚

Rated 5 out of 5 stars

All issues solved professionaly

My experience with Kamux was very positive, not without issues, but all were solved professionally by Max H. (Uppsala). First of all I'm not fluent in Swedish and Max communicated with me always in English. I got in contact with him when I was looking for a car (but still confused about the model which I identified after about 3 weeks). During this period Max was keeping periodical contact with me and contacted other Kamux showrooms that had these models. At the end the right car was found in south of Sweden but without vinter tyres, and Max was able to find them from another car (with original rims.. much appreciated). The car was delivered to the Kamux showroom present in the city where I live and Max drove here to finalize the contract. I really appreciated to deal with the same person for the whole process. Unluckily the car had 1 issues (that I was informed) and another one that was discovered when I drove it. Max was not aware of one of them and he immediately arranged the booking time for me to fix it in a workshop (without extra cost for me). Winter tyres were delivered, as promised, about 1 week after I got the car.
Next time I´ll change the car I will definitely contact Max first.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful aftersale support

Very helpful aftersale support! Fast response and always friendly.

20 September 2024
Unprompted review
Kamux AB logo

Reply from Kamux AB

Thank you for your great feedback! We’re glad to hear you had a positive experience with our aftersale support. Your kind words mean a lot to us!

Best regards,
Kamux

Rated 5 out of 5 stars

Your employer from Örebro office…

Your employer from Örebro office Alexander is very nice and helpful guy! Everything I asked him he answered very quickly and kindly. He deserves clear ten!!

17 September 2024
Unprompted review
Kamux AB logo

Reply from Kamux AB

Tack så mycket för din fantastiska feedback! Det är underbart att höra att Alexander har gett dig en så positiv upplevelse. Varmt välkommen tillbaka!

Vänligen,
Kamux

Rated 4 out of 5 stars

Good response: Eftermarknad Kamux Plus

The car I purchased had a defect with AC system, Luckily I was advised to buy the Kamux Plus insurance when purchasing the car.
I was frustrated when AC was not working in Summer, reached out to Kamux plus for claim and they handled it professional, explaining me where to take the car and process. It took a month and my car is shining again.
Recommend After sales Insurance from Kamux.

28 August 2024
Unprompted review
Kamux AB logo

Reply from Kamux AB

Thank you for your review! We're sorry about the AC issue but glad we could resolve it smoothly. We appreciate your recommendation!

Best regards,
Kamux

Rated 4 out of 5 stars

Peugeot e-208 model year 2023, but without heat Pump

I don't give you 5 stars, because I was very clear with the information that I wanted to buy a Peugeot e-208 model year 2023, because it have a Heat Pump that increased the range with 70Km.
The salesman should have informed me, that it was only valid from autumn of 2023 and is not on the car I bought. That information should have given to me, I am a bit disappointed by that

17 August 2024
Kamux AB logo

Reply from Kamux AB

Thank you for your feedback. We’re sorry to hear that you were disappointed with the information provided about the Peugeot e-208. It’s important to us that our customers have all the relevant details before making a purchase.

We’ll review this with our team to ensure that such important information is communicated clearly in the future. If there’s anything else we can do to assist or if you have further questions, please don’t hesitate to reach out.

Best regards,
Kamux

Rated 5 out of 5 stars

Contact Salar for your next car purchase!

Salar was really great when I was looking to buy a new car! I inquired through the website and he reached out very quickly. He was very professional but also friendly and honest about everything. He was very responsive to all of my questions about many different cars, including sending extra pictures, videos and service records. I would highly recommend reaching out to him if you are looking to buy a car anywhere in Sweden as they can deliver from any location to your home.

3 July 2024
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hello,
Thank you for your nice comments and we are glad that you are satisfied with our service.
Best regards,
Kamux

Rated 4 out of 5 stars
Kamux AB logo

Reply from Kamux AB

Hello,

Thank you for your feedback! We're glad you enjoyed the coffee at the dealership. If there's anything else we can assist you with, please let us know.

Best regards,
Kamux

Rated 4 out of 5 stars

Good and fast service!

Good and fast service!

28 May 2024
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hello,

Thank you for your positive feedback! We're glad to hear that you were pleased with our service. Providing efficient and effective service is always our goal. If you need any further assistance, feel free to reach out.

Best regards,
Kamux

Rated 5 out of 5 stars

Bill kamux

It's very nice

29 April 2024
Kamux AB logo

Reply from Kamux AB

Hi,

Thank you for your review! We're happy to hear that you had a pleasant experience with us.

Best regards,
Kamux

Rated 1 out of 5 stars

Huge Disappointment with Kamux Plus

Unfortunately I've commented too early. Now they have changed some parts but they don't accept to change the rest of the parts. My car is still not fixed and I paid Kamux Plus for no reason basically. Sorry to say but: NEVER AGAIN!

I contacted with Kamux after I got an engine error. Process was quite smooth and people were helpful. The fault is covered by Kamux Plus.

17 May 2024
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hi,

Thank you for your review! We're pleased to hear that the process went smoothly and that our team was helpful.

Best regards,
Kamux

Rated 5 out of 5 stars

Professional and polite

Professional and polite. It was pleasure to work with Kamux.

11 May 2024
Kamux AB logo

Reply from Kamux AB

Thank you for your kind words! We're glad to hear that you had a positive experience with us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

Best,
Kamux

Rated 2 out of 5 stars

Better information about the selling

Better information about the selling, go 2 a real seller instead of this fake.

19 April 2024
Kamux AB logo

Reply from Kamux AB

We're sorry to hear about your experience. We strive to provide accurate and transparent information to our customers. If there's anything specific you'd like to address or if you have any concerns, please feel free to reach out to us directly. We aim to ensure the best possible experience for all our customers.

Best,
Kamux

Rated 5 out of 5 stars

Bra service

Bra service

19 April 2024
Kamux AB logo

Reply from Kamux AB

Tack för att du uppskattade vår service! Vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen. Om det är något annat vi kan hjälpa dig med är du välkommen att höra av dig.

Vänligen,
Kamux

Rated 5 out of 5 stars

This is very good company and l will…

This is very good company and l will recommend for everyone who wants to buy a car 😉

19 April 2024
Kamux AB logo

Reply from Kamux AB

Thank you for your positive feedback! We're glad to hear that you had a good experience with us. If you have friends or family looking to buy a car, we'd be honored to assist them as well. Thanks for recommending us!

Vänligen,
Kamux

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