Kanguro Reviews 1,244

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and ease of their moving process. Many people found the pricing to be very reasonable and competitive, offering great value for money compared to other companies. The delivery service is frequently described as smooth, professional, and quick, with belongings arriving safely and on time. Reviewers also commend the staff for being friendly, helpful, and responsive, often going above and beyond to assist with loading and unloading. Though some customers experienced minor hiccups, such as delayed delivery times, these were generally understood given the complexities of international transport. A few other people also felt that while the initial collection driver was very helpful, the delivery driver did not assist with unloading, though this was anticipated due to the nature of the long journey.

What people talk about most

Service

People report positive experiences with service, consistently highlighting its reliability, efficiency, and... See more

Delivery service

Users describe positive interactions with delivery services. Customers consistently report that their items... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the team's... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the affordability and... See more

Value for money

Clients share positive opinions on value for money. Many reviewers highlight the affordability and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service was excellent, any questions were answered promptly and the driver was also super helpful and friendly. My items arrived in Germany (from Edinburgh) within 3 days and the diver stayed in... See more

Company replied

Rated 5 out of 5 stars

Kanguro helped me move from London to Krakow and the entire process was smooth, professional, stress free and quick! The communication the entire time was impeccable and without any delays, Mr Arkadiu... See more

Company replied

Rated 5 out of 5 stars

Excellent communication, most of it was via email which I really appreciated as a hard of hearing person. All my belongings arrived safely from the UK to my new address in Poland. The entire process... See more

Company replied

Rated 5 out of 5 stars

Good reliable service. Very friendly and helpful workers that take extra care of storing and transporting your items. Transferred my belongings from London to The Hague. Paid a flat fee and no imp... See more

Company replied


Company details

  1. #6 of 39 best companies in Removals company
  2. #6 of 37 best companies in Courier and Delivery Service
  3. #2 of 5 best companies in Import Export Company
  4. #5 of 28 best companies in Self storage facility
  5. #2 of 20 best companies in Shipping service
  6. #12 of 55 best companies in Storage facility

Written by the company

Kanguro We are No1 Man&Van, Removals, Shipping, Moving and Storage 🇬🇧 → 🇫🇷,🇩🇪,🇧🇪,🇨🇿, 🇦🇹,🇩🇰,🇪🇸, 🇱🇺,🇵🇱,🇸🇰,🇸🇮 operating 6 days a week, Monday-Saturday, Door to Door. UK to Europe Moving Services International Movers UK Europe Relocation Services Moving from UK to Germany UK to France Shipping Affordable International Moving Cross-Border Relocation UK UK to EU Removal Companies Door-to-Door Moving to Europe UK Removals to Europe Overseas Shipping from UK Moving Company UK to Europe European Relocation Experts Expat Moving Services UK International Shipping Rates UK to Europe Customs Help for Moving to Europe Moving Quotes UK to Europe Secure Storage for International Moves Professional Packing Services UK to Europe International Move Planning UK Full load, part load, 2,5m3 up to 200kg 5m3 do 300kg 10m3 do 600kg ( half of the van) 15m3 up to 900kg 20m3 up to 1200kg( full dedicated van) 40m3 up to 7,500kg Vans available with driver 6 days a week from Monday till Saturday, deliver to Europe door to door 1-2 days later.Custom Clearance Low cost removals from UK to Netherlands, Germany, Belgium, Poland. International removals london European removals Removals to europe Removals to Albania Removals to Andorra Removals to Austria Removals to Belarus Removals to Belgium Removals to Bosnia and Herzegovina Removals to Bulgaria Removals to Croatia Removals to Cyprus Removals to Czech Republic Removals to Denmark Removals to Estonia Removals to Finland Removals to France Removals to Germany Removals to Greece Removals to Hungary Removals to Iceland Removals to Ireland Removals to Italy Removals to Latvia Removals to Liechtenstein Removals to Lithuania Removals to Luxembourg Removals to Malta Removals to Moldova Removals to Monaco Removals to Montenegro Removals to Netherlands Removals to North Macedonia Removals to Norway Removals to Poland Removals to Portugal Removals to Romania Removals to Russia Removals to San Marino Removals to Serbia Removals to Slovakia Removals to Slovenia Removals to Spain Removals to Sweden Removals to Switzerland Removals to Ukraine Removals to United Kingdom Removals to Vatican City


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Very efficient service

Very efficient service. Whenever I asked them a question I received answers very promptly, and the driver kept in contact during the delivery. The whole process was very smooth.

Minor things were some of the forms I needed to fill out for customs were a little confusing, and it would be nice to be able to pay with credit/debit card rather than bank transfer, but everything went without a hitch.

9 July 2024
Unprompted review
Kanguro logo

Reply from Kanguro

Hello Samuel.
Thank your for your review and feedback, yes we should think about credit/debit card payment soon.

We wish you all the best in Netherlands.

Yes, it is really that easy to use our service for removals, ma&van within EU.

Kanguro No1 European Removals, low cost man and van for moving across Europe.
Removals, part load: 2,5m3 up to 200kg, 5m3 up to 300kg, 10m3 up to 600kg, 15m3 up to 900kg, 20m3 up to 1200kg.
Delivery in 1-3 days later, vans available 6 days a week from UK to EU, always have space coming back to EU.

https://kanguro.com.pl/en/removals-from-england-to-netherlands/

Rated 5 out of 5 stars

Exceptionally good service

Exceptionally good service, everything was on time, the items were shipped with care so they came in impeccable condition. If you want a reliable service you should use Kanguro.

8 July 2024
Kanguro logo

Reply from Kanguro

Hello Martinez,

Thank you for your review.

Yes, it is that easy to move with Kanguro No1 man&van UK to EU.
Thank you for your trust and we would like to wish you all the best back home.

Kanguro No1 European Removals, low cost man and van for moving across Europe.
Removals, part load: 2,5m3 up to 200kg, 5m3 up to 300kg, 10m3 up to 600kg, 15m3 up to 900kg, 20m3 up to 1200kg.
Delivery in 1-3 days later, vans available 6 days a week from UK to EU, always have space coming back to EU.

https://kanguro.com.pl/en/removals-from-england-to-germany/

Rated 5 out of 5 stars

Very good company

Very good company. Highly recommend!

5 July 2024
Kanguro logo

Reply from Kanguro

Thank you.

Kanguro No1 European Removals, low cost man and van for moving across Europe.
Removals, part load: 2,5m3 up to 200kg, 5m3 up to 300kg, 10m3 up to 600kg, 15m3 up to 900kg, 20m3 up to 1200kg.
Delivery in 1-3 days later, vans available 6 days a week from UK to EU, always have space coming back to EU.
https://kanguro.com.pl/en/removals-from-england-to-netherlands/

Rated 5 out of 5 stars

Moved from UK to Austria.

Moved from UK to Austria.
Huge THANK YOU to Kanguro Company.
Excellent service, very good communication and organisation, smooth process of moving. You can trust company without doubt.
The driver was very helpful.
Highly recommended ;-)

Regards
Anna

4 July 2024
Kanguro logo

Reply from Kanguro

Hello Anna,

Thank your for your review.
We wish you all the best in Vienna Austria.

Yes, it is really that easy to use our service for removals, ma&van within EU.

Kanguro No1 European Removals, low cost man and van for moving across Europe.
Removals, part load: 2,5m3 up to 200kg, 5m3 up to 300kg, 10m3 up to 600kg, 15m3 up to 900kg, 20m3 up to 1200kg.
Delivery in 1-3 days later, vans available 6 days a week from UK to EU, always have space coming back to EU.
https://kanguro.com.pl/en/removals-from-england-to-netherlands/

Rated 1 out of 5 stars

I entered my package details and 'to…

I entered my package details and 'to and from' information...(Spain to UK) system message..."Distance too long"

I tried the instant chat system for guidance...NO REPLY

Utter garbage!

19 June 2024
Unprompted review
Kanguro logo

Reply from Kanguro

Dear Andy, Thank you for your review.

Yes, if system says "Distance too long" it means that it is too long yourney for us, and we can not do this transport.

Thank you for understanding.

Dear Andy ,

Your review is is unfair and shows that your frustration that you can't find a moving company for your move.Of course, it spoils our good name, but we can not do anything but wish you all the best,.God bless you.


Kanguro No1 European Removals, low cost man and van for moving across Europe.
Removals, part load: 2,5m3 up to 200kg, 5m3 up to 300kg, 10m3 up to 600kg, 15m3 up to 900kg, 20m3 up to 1200kg.
Delivery in 1-3 days later, vans available 6 days a week from UK to EU, always have space coming back to EU.
https://kanguro.com.pl/en/removals-from-england-to-netherlands/

Rated 5 out of 5 stars

friendly communication

Very helpful, fast and friendly communication and punctual

19 June 2024
Kanguro logo

Reply from Kanguro

Thank you Carolin.

https://kanguro.com.pl/en/removals-from-england-to-germany/

Rated 5 out of 5 stars

Exceptional Service

I used Kangoru to move transport some of my family's possessions to German where we were relocating too. They provided an excellent service, answering my many tedious questions patiently. When it came to moving the possessions all went smoothly and far quicker than expected (they arrived two days after collection and that was only because I asked for it to take an extra day! They did all this for a far lower cost than any UK based company I got a quote from would have done.

13 June 2024
Kanguro logo

Reply from Kanguro

Dear Caspar,

Thank you for your review.

It was our pleasure to move your boxes from Uk to Germany, yes it is that easy with Kanguro No1 man &Van UK to EU.
Wishing you all the best in Germany!

https://kanguro.com.pl/en/removals-from-england-to-germany/

Rated 5 out of 5 stars

Great service

Great service, fast and reliable!! Ow and did I mention very reasonable price!

Did a door to door from LND to NL, all my items arrive in two days! They staff were helpful every time I called with a question and the driver kept in touch during the journey

I’m very grateful!

13 June 2024
Kanguro logo

Reply from Kanguro

Dear Anna,

Thank you for your nice review.

We wish you all the best in Netherlands!

Yes, it is that easy to move with Kanguro No1 man&van UK to Netherlands.
Thank you for your trust and we would like to wish you all the best in NL.

Kanguro No1 European Removals, low cost man and van for moving across Europe.
Removals, part load: 2,5m3 up to 200kg, 5m3 up to 300kg, 10m3 up to 600kg, 15m3 up to 900kg, 20m3 up to 1200kg.
Delivery in 1-3 days later, vans available 6 days a week from UK to EU, always have space coming back to EU.

https://kanguro.com.pl/en/removals-from-england-to-netherlands/

Rated 5 out of 5 stars

Excellent, reliable, professional

Excellent, reliable, effective communication, professional, will definitely use Kanguro services in the future

3 June 2024
Kanguro logo

Reply from Kanguro

Hello Nadiya and Jerome,

Thank you for your review.

It was our pleasure to organise your removals from Netherlands to UK.

Have a great weekend.

https://kanguro.com.pl/en/removals-from-england-to-netherlands/

Rated 5 out of 5 stars

Best romoval service I had

Best romoval service I had! Strongly recommended

3 June 2024
Kanguro logo

Reply from Kanguro

Thank you Alex,

Much appreciated.

Wishing you all the best back home.

https://kanguro.com.pl/en/removals-from-england-to-netherlands/

Rated 5 out of 5 stars

Proper services for a fair price

Very responsive representative, smooth removal services. I was very stressed before moving, yet all went as planned.

3 June 2024
Kanguro logo

Reply from Kanguro

Dear David,

It was pleasure to move your boxes back for you.

Yes, it is that easy to move with Kanguro No1 man&van UK to EU.
Thank you for your trust and we would like to wish you all the best in EU.

Kanguro No1 European Removals, low cost man and van for moving across Europe.
Removals, part load: 2,5m3 up to 200kg, 5m3 up to 300kg, 10m3 up to 600kg, 15m3 up to 900kg, 20m3 up to 1200kg.
Delivery in 1-3 days later, vans available 6 days a week from UK to EU, always have space coming back to EU.

https://kanguro.com.pl/en/removals-from-england-to-germany/

Rated 5 out of 5 stars

A very relaxed move

A very relaxed move from Germany to Scotland. I was very happy with Kanguro and I recommend their service between the UK and Europe. They responded to any questions the same day and are competitively priced. I was kept up to date with pick up and delivery time during the move and both drivers (pick up and drop off) were friendly and efficient.

3 June 2024
Kanguro logo

Reply from Kanguro

Dear Elvira,

It was pleasure to move your boxes back to Scotland UK for you.

Yes, it is that easy to move with Kanguro No1 man&van UK to EU.
Thank you for your trust and we would like to wish you all the best in Scotland.

Kanguro No1 European Removals, low cost man and van for moving across Europe.
Removals, part load: 2,5m3 up to 200kg, 5m3 up to 300kg, 10m3 up to 600kg, 15m3 up to 900kg, 20m3 up to 1200kg.
Delivery in 1-3 days later, vans available 6 days a week from UK to EU, always have space coming back to EU.

https://kanguro.com.pl/en/removals-from-england-to-germany/

Rated 5 out of 5 stars

Moving from UK to Czech Republic

We were moving from UK to Czech Republic. Everything went smoothly, the driver came for the pick up as agreed, giving us a help with loading our goods. Everything was delivered to Czech Republic next day all in good shape. We are very happy with the service and we recommend Kanguro if you want to move anywhere.

1 June 2024
Kanguro logo

Reply from Kanguro

Dear Claudia,

Thank you for your review.

It was pleasure to move your boxes back to Chech Republic for you.

Yes, it is that easy to move with Kanguro No1 man&van UK to Chech Republic.
Thank you for your trust and we would like to wish you all the best in Chech Rep.

Kanguro No1 European Removals, low cost man and van for moving across Europe.
Removals, part load: 2,5m3 up to 200kg, 5m3 up to 300kg, 10m3 up to 600kg, 15m3 up to 900kg, 20m3 up to 1200kg.
Delivery in 1-3 days later, vans available 6 days a week from UK to EU, always have space coming back to EU.

https://kanguro.com.pl/en/removals-from-england-to-czech-republic/

Rated 5 out of 5 stars

Excellent service

Excellent service, all arranged very quickly and accommodated my last minute changes without issue. Kept me updated on arrival times, and when the transport arrived the driver was fantastic in helping load and unloading. All of this at a very reasonable price. I couldn't be happier with the service I received and I would definitely use them again.

23 May 2024
Kanguro logo

Reply from Kanguro

Thank you Stuart for your kind review.

We wish you all the best in Poland!


https://kanguro.com.pl/pl/przeprowadzki-z-anglii-do-polski/

Rated 5 out of 5 stars

Exactly as advertised

Everything went smoothly, all items arrived undamaged. Full direct contact during the period so both pick-up and delivery could be arranged as convenient for everyone as possible.

Would absolutely use again if I needed to.

5 May 2024
Kanguro logo

Reply from Kanguro

Thank you for your review.

We wish you all the best back home.

https://kanguro.com.pl/en/removals-from-england-to-germany/

Rated 5 out of 5 stars

Fantastic service, from start to finish

Absolutely brilliant, cost effective service. From initial contact and quote to the safe transfer of our goods from UK to Spain, Kanguro were excellent. As it was our first time using a service like this, we had a few questions and we were guided all the way through. Nothing was too much trouble for these guys. Our driver, Adam, certainly knew how to pack the lorry securely. Thanks to all the team, highly recommended!

26 April 2024
Unprompted review
Kanguro logo

Reply from Kanguro

Hello Dave,

Thank you so much for you nice review.

Yes, it is that easy to move with Kanguro No1 man&van UK to Spain.
Thank you for your trust and we would like to wish you all the best in Spain!

Kanguro No1 European Removals, low cost man and van for moving across Europe.
Removals, part load: 2,5m3 up to 200kg, 5m3 up to 300kg, 10m3 up to 600kg, 15m3 up to 900kg, 20m3 up to 1200kg, 40m3 up to 7,5 tones.
Delivery in 1-3 days later, vans available 6 days a week from UK to EU, always have space coming back to EU.



We wish you all the best in Spain.

https://kanguro.com.pl/en/removals-from-england-to-spain/

Rated 5 out of 5 stars

Smooth international relocation

Smooth international relocation. Responsive and friendly support.

27 April 2024
Kanguro logo

Reply from Kanguro

Thank you for your review.

We wish you all the best back home!

Kanguro No1 European Removals, low cost man and van for moving across Europe.
Removals, part load: 2,5m3 up to 200kg, 5m3 up to 300kg, 10m3 up to 600kg, 15m3 up to 900kg, 20m3 up to 1200kg.
Delivery in 1-3 days later, vans available 6 days a week from UK to EU, always have space coming back to EU.
https://kanguro.com.pl/en/removals-from-england-to-denmark/

Rated 4 out of 5 stars

Good experience, recommended

Very good communication, fast in responding as well. A bit bumpy with the delivery, as the driver was pretty late. He also didn't help much unloading the goods and the support would have been welcome.

16 April 2024
Kanguro logo

Reply from Kanguro

Hello Anca,

Thank you for your review.

I am glad that you rated us at 4 stars, I am sorry driver was later with delivery, He should keep his word or not to promised anything.
Wishing you all the best in Netherlands.

https://kanguro.com.pl/en/removals-from-england-to-netherlands/

Rated 5 out of 5 stars

Everything went smoothly

Great service from Kanguro to move my household from London to Amsterdam. Interaction was easy and straightforward. The driver showed up on time on the day and was friendly and helpful. Delivered it the next day, just in time for our arrival. We felt in good hands and secure at all time, there were no issues whatsoever.

11 April 2024
Kanguro logo

Reply from Kanguro

Dear Giuseppe, Thank you for your nice review. It was our pleasure to work with you.

Wishing you all the best in Amsterdam!

https://kanguro.com.pl/en/removals-from-england-to-netherlands/

Rated 5 out of 5 stars

Relocation from UK to Germany

Kanguro helps me to transfer my stuffs and furniture from the UK to Germany. It takes only one day. Services was good, communication is clear and easy. Lucky my husband speak polish to the driver make it even easier. All my stuffs were transfer from one truck all the way to Germany, nothing missed or broken. Driver (Andrzej) was very nice and help us to organise all boxes in the truck. Katarzyna / Arkadiusz were very responsive to my questions and took care the operation very well.

26 March 2024
Kanguro logo

Reply from Kanguro

Dear Jobi,

Thank you for your review.

It was our pleasure to move you back to Germany!
Wishing you all the best in Germany!

https://kanguro.com.pl/en/removals-from-england-to-germany/

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