Sent a mismatched tea set then promised a replacement would be sent within three business days. 15 days later and nothing sent. No response to my multiple requests for an update.
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Definitely a scam. Received responses that I couldn’t get a refund because my item was shipping from overseas. Never received any type of delivery date or tracking info. Over two months. I had to go... See more
This is a scam site! This website is a scam. They now changed it to kansonahome because I was redirected to this when entering the kasonadesign. I placed an order for Tori bird. No shipping info was... See more
I ordered a Tori bird lamp on 8/8/2022. I have yet to receive it. I emailed them on 9/12/22, a “customer service rep” replied by email that I cannot cancel my order because it’s coming from overseas a... See more
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The took my money got nothing
The took my money sent a damaged product then never refunded or replaced the item always writing please be patient, now 4 months and still nothing. Dangerous people.
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