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See what reviewers are saying

Rated 5 out of 5 stars

Their website is easy to use and their customer care made genuine efforts to resolve complaints. I have never lost my money on this website.

Rated 5 out of 5 stars

Kaoshi works. Reminiscent of the old age stock exchange system. Where people come around place offers and bids and everyone goes back home happy. Only it is virtual in this case. I'd like to see furth... See more

Rated 4 out of 5 stars

It was good and smooth for the most part. Maybe you could give a notification if the first offer failed and just give an option where I could agree an increased exchange rate at once, rather than... See more

Rated 5 out of 5 stars

Gosh…first time using this platform, started out weird but as soon as I reached out via Twitter, I got amazing assistance till my transaction was completed. If you are not using this platform for yo... See more

Company details

  1. Non-bank financial service

Written by the company

We are building a marketplace to connect Africans at home and abroad to the best financial services, affordably and conveniently. - Send money from over 40 countries worldwide to Africa (starting with Nigeria and Ghana). - Send money from Africa (starting with Nigeria and Ghana) to over 14 Countries. - Swap your naira for inflow dollars directly into your domiciliary account and send and request money internationally from Nigeria and Ghana


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

255 reviews

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Rated 5 out of 5 stars

Amazing Service Always Provided

This website is quite straightforward and the service provided is always reliable. Customer service is always amazing and I would highly recommend this service to anyone sending money back home.

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Seamless Remittance Services

I am a repeat user of Kaoshi for remittances. The process is seamless and the times I have experienced glitches or match not found, my funds have been returned to me. Customer support is also very responsive and helps with resolving issues. I highly recommend Kaoshi!

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Kaoshi is super easy

Kaoshi is super easy, fast and reliable. i haven’t had any issues that weren’t resolved in less than an hour. I always recommend people to it. Hopefully more people discover it soon!

2 January 2024
Unprompted review
Rated 5 out of 5 stars

Seamless money transfer experience

Sending money to Nigeria has never been more seamless. I needed a little guidance from customer support the first time I made my transaction and was able to get timely help. As a result, I've been a repeat customer. It doesn't get easier than sending money with Kaoshi!

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience …

I had given up on using Kaoshi because I was experiencing difficulties in sending money and I couldn’t connect the support office (Obinna) anymore.

Luckily, I reconnected with Obinna who is a gem and has always been super helpful.He made my experience with the app easier.

14 November 2023
Unprompted review
Rated 5 out of 5 stars

First time of using them and I got…

First time of using them and I got prompt and effective communication from their team. My funds were also delivered promptly to my Nigerian account at a competitive rate as well. I was satisfied with their service and
I look forward to future engagement with their service.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

My customer service rep Obinna has been…

My customer service rep Obinna has been a delight to work with since i started using Kaoshi. The app is pretty straightforward and if there are any issues Obinna is always on stand by! I like that there are real humans helping out should a client have an issue rather than talking to a robot

4 October 2023
Unprompted review
Rated 5 out of 5 stars

Fast and good

I recently transferred some urgent cash to my nigerian account. The process was fast (less than 2 hours) and the rates were good. I am happy with my experience.

21 September 2023
Unprompted review
Rated 5 out of 5 stars

Kaoshi Network is the best remittance…

Kaoshi Network is the best remittance company I have come across. I have always had some kind of struggle making international transactions over the years, and I had recommendations from people and also given a number of companies who offer these services a try. I discovered kaoshi in January, and since I started using this network for my transactions, not only do they have the best rates I have ever seen, they are also really fast, efficient and reliable. I highly recommend kaoshi Network for all your international transactions.

25 January 2023
Unprompted review
Rated 5 out of 5 stars

Reliable with safe assurance.

They have a really good platform, they give you the assurance that your money is safe and you are dealing with reliable sources for the swap. Really good customer care service, always there to help out. Kudos to them.

1 September 2023
Unprompted review
Rated 1 out of 5 stars

Sometimes it takes too long for them to…

Sometimes it takes too long for them to confirm you have sent payment via zelle. They do not provide the details of why there is a delay in the confirmation. There is also a further delay in receiving your money in the naira account after the going through the initial zelle payment confirmation delay. This is really annoying.

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, Swift & Easy with amazing customer care team…. Thank you so much Kaoshi !!!!

1 July 2023
Unprompted review
Rated 4 out of 5 stars

Good communication helps businesses…

Good communication helps businesses moved. Let the customer know when money will be available, because you don’t know if it’s savings a life or helping to solve some problems. Thanks for making this platform great 🙏😊

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Kaoshi’s Exceptional Customer Service

I truly appreciate the way the rep (Obinna) patiently walked me through the fund transfer process, step by step. Another thing is the reps are always available and you never have to wait long to be contacted by an actual human. That human connection is what’s missing in a lot of other brands’ customer service experiences these days. Kaoshi cares.

4 April 2023
Unprompted review

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