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Kaplan Real Estate Education Reviews 

1,618
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the course material easy to follow and the platform straightforward to navigate. Many highlight the helpfulness and engaging nature of the staff and instructors, who are dedicated to student success and provide clear explanations. The service is often described as excellent, with people appreciating the streamlined process for completing courses and receiving certifications. The product, including study guides and practice tests, is frequently cited as effective for passing exams. However, some customers found the website challenging to navigate, with difficulties locating all available resources and a desire for more interactive or color-coded layouts.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the online platform easy to use,... See more

Staff

Users describe positive interactions with staff, highlighting their knowledge, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the professionalism... See more

Product

Customers consistently note positive experiences with the product, with many expressing satisfaction with the... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers finding the online platform easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course material is easy to follow, and the sample tests at the end of each section are helpful reviews. The final exam was tough, because only 10 questions, but I was able to pass! I will take m... See more

Company replied

Rated 5 out of 5 stars

Great option for completing my renewal 14 hour CE. The book and test sheet came to me in the mail and I gave it a shot. So glad I did! It was so easy a caveman could do it! Lol In all seriousness thou... See more

Company replied

Rated 5 out of 5 stars

Kaplan took over for Bob Houge School. Their refresher CRE course is comprehensive and easy to follow. The test is straight forward and their user interface was easy to use. They report direct to DBPR... See more

Company replied

Rated 5 out of 5 stars

I judge the key points or annual revision needed in an ACU could be covered in an hour but the regulators create the mandatory slides to fill 4 hours. A difficult task for presenters to keep the atte... See more

Company replied


Company details

  1. Educational institution

About Kaplan Real Estate Education

Written by the company

Build a thriving career in any corner of the real estate, contractor, or home inspection industry with Kaplan.

Because many of our instructors are practicing professionals themselves, we understand the needs of our students. Kaplan Real Estate Education courses give you the tools you need to confidently move forward in your field of expertise. With a variety of education formats, flexible schedules, and a comprehensive selection of state-approved courses, Kaplan provides the training and courses you need to pave the way for your career.

Visit Kaplan Real Estate Education for your continuing education and licensing training needs in Real Estate, Contractor, and Home Inspection.

Kaplan Committment to Pass

We are confident that with your dedication and our proven real estate licensing program, you'll pass your exam on the first try. If not, take advantage of the Kaplan Commitment.

If you sit for the state exam within 30 days of completing your licensing program (or less if your specific state regulations requires) and do not pass, Kaplan will continue to support your studies for the same state exam at no cost to you. Our professional instructors will work with you one-on-one to create a personalized study plan unique to your specific strengths and weaknesses. You will also continue to have access to Kaplan’s exam prep tools and expert instructors up to 18 months (this may vary by state) from initiation as long as you are engaged in your studies and adhere to the plan.

*Kaplan Commitment applies to course purchases on or after 8/26/24. Kaplan reserves the right to adjust the continued study access period (in accordance with state licensing agency rules), and in no event will the access period and support services extend beyond 18 months. This offer is void in states where prohibited. There are no extra costs for Kaplan resources associated with the Kaplan Commitment for students. Access to an instructor, courses, and materials will be provided for the duration of the individual’s development plan as long as the student continues to adhere to their plan. The continued enrollment without additional charge cannot be transferred to others. Refund policy for the original enrollment does not apply to the continued study access period.

Contact info

Save Up to $50 on Licensing Packages

Use code SUCCEED to save now! Terms and Conditions apply.

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(1,618)

349 reviews in the last 12 months

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Rated 3 out of 5 stars

Too many mistakes

The book test questions had a mistake. I reached out and received a corrected set of questions, but when I went to input my test answers online, there was a question on from my test missing and a different question in its place.

3 May 2026
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Reply from Kaplan Real Estate Education

Thank you for bringing this to our attention, and we sincerely apologize for the frustration you experienced. Unfortunately, several errors were identified during the launch of the 23rd edition materials. Once these issues were discovered, our team reviewed the exam content and worked directly with the author to correct the affected questions and materials.

We understand how disruptive inconsistencies between printed and online exam questions can be, especially when you are trying to complete your coursework efficiently. In response, we have implemented additional review and quality-control safeguards to help prevent this type of issue in the future.

We appreciate your patience and feedback, asit help us continue improving the student experience.

Rated 5 out of 5 stars
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Reply from Kaplan Real Estate Education

Thank you for the five-star review! We are happy to hear the video instruction helped support your learning experience. Our goal is to provide engaging and effective course delivery that helps students feel confident and prepared throughout their education journey. We appreciate you choosing Kaplan and wish you continued success!

Rated 5 out of 5 stars

An easy process.

25 April 2026
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Reply from Kaplan Real Estate Education

Thank you for your feedback! Our team works hard to create a convenient and supportive learning experience for every student. We appreciate you choosing Kaplan and wish you continued success in your real estate career!

Rated 5 out of 5 stars

Very detailed explanation and…

Very detailed explanation and information

28 April 2026
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Reply from Kaplan Real Estate Education

Thank you for your feedback! Our goal is to help students feel informed, prepared, and confident throughout their learning experience. We appreciate you choosing Kaplan and wish you continued success!

Rated 5 out of 5 stars

I have enjoyed my Kaplan Real Estate…

I have enjoyed my Kaplan Real Estate course. It is very user friendly.

28 April 2026
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Reply from Kaplan Real Estate Education

Thank you for sharing your experience! Our team works hard to create a learning environment that is accessible, supportive, and easy to navigate for students at every stage of their career journey. We appreciate you choosing Kaplan and wish you continued success in your studies!

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Easy to navigate and exactly what I needed as well as cost efficient!

25 April 2026
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Reply from Kaplan Real Estate Education

Thank you for sharing your experience! It’s also great to know you found it cost-effective. Providing both value and a seamless experience is always our goal. We appreciate you choosing Kaplan and wish you continued success in your real estate journey.

Rated 5 out of 5 stars

Well support.

25 April 2026
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Reply from Kaplan Real Estate Education

Thank you for your feedback! We’re glad to hear you felt supported throughout your experience. Providing reliable, accessible support is a key priority for us, and we appreciate you taking the time to share this. We wish you continued success in your real estate journey!

Rated 5 out of 5 stars

The knowledge of the instructor and the…

The knowledge of the instructor and the interaction was great

26 April 2026
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Reply from Kaplan Real Estate Education

Thank you for your feedback! Creating an engaging and informative learning environment is something we take seriously, and it’s great to know that it came through.

Rated 5 out of 5 stars

Everything has being wonderfull

Everything has being wonderfull, great support and the design of the course is really digestable

24 April 2026
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Reply from Kaplan Real Estate Education

Thank you for your kind words! We’re so glad to hear the experience has been positive, from the support you received to the way the course is structured. Making content easy to follow and accessible is a priority for us, and we appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Very practical and useful information…

Very practical and useful information for my professional of real estate. Thanks for the help Kaplan. The study does go well beyond the 4 hour course, would say at least 8 hours.

23 April 2026
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Reply from Kaplan Real Estate Education

Thank you for your thoughtful feedback!

We appreciate your noting the time investment. Your perspective is helpful, and we’ll continue working to balance depth with efficiency.

Rated 2 out of 5 stars

Elective and General core CE should not…

Elective and General core CE should not require passing quizzes in the course in order to obtain certificates for the class for self paced. It is not required in person and zoom live, so it should not be required self paced as well.

21 April 2026
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Reply from Kaplan Real Estate Education

Thank you for sharing your perspective. We understand how that difference in format can feel inconsistent.

Quiz requirements in self-paced courses are typically built in to meet state regulatory and approval standards for online education, which may differ from those for in-person or live Zoom formats. That said, we recognize your concern around alignment across delivery methods, and your feedback is valuable as we continue to evaluate the overall learner experience.

We appreciate you taking the time to share this and will pass your comments along to our team for further review.

Rated 5 out of 5 stars

Great class!

I've taken several courses and I'm very pleased with the presentation and overall study materials.

23 April 2026
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Reply from Kaplan Real Estate Education

Thank you for your continued trust in us! It’s great to hear that both the presentation and study materials have been consistent across the courses you’ve taken. We appreciate you sharing your experience and are glad it’s been a positive one.

Rated 5 out of 5 stars

Easy to Use

Kaplan made doing my CE for real estate easy to understand and was able to get my information over to the correct party so that I could renew my license!

23 April 2026
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Reply from Kaplan Real Estate Education

Thank you for sharing your experience! We work hard to make the process straightforward from start to finish, so your feedback is truly appreciated.

Rated 1 out of 5 stars

The WORST ever, not engaging, hard to learn from.

I am now in the middle of the online only, no textbook Illinois 6 hour core CE. What a terribly constructed course. I was trying to find something interactive online and was recommended Kaplan. I just read the reviews about how the tests at the end are hard and expect you to remember EVERYTHING from the smallest printed text. This was SO not worth the 100 bucks I paid. very disappointing. You would think that in this day and era courses could be much more engaging than dumping pages upon pages of text with tiny font.

23 April 2026
Unprompted review
Rated 3 out of 5 stars

Old book with changes/corrections…

Old book with changes/corrections required. Table of contents not as clear as I would expect. Then when I entered results on line the questions/answers did not correlate. I did however pass and it was reported to DPBR right away. So thank you for that.

22 April 2026
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Reply from Kaplan Real Estate Education

Thank you for your detailed feedback. We appreciate you taking the time to share both the positives and the areas for improvement.

We’re sorry to hear the materials felt outdated and that the table of contents and question alignment created confusion. That’s not the experience we want for our students, and your comments are helpful as we continue to review and update course content for clarity and accuracy.

We’re glad to hear you successfully completed the course and that your results were reported promptly. If you have any additional specifics you’d be willing to share, we’d welcome the opportunity to look into this further and improve the experience moving forward.

Rated 1 out of 5 stars

Poorly written questions and format

Questions are purposely written to be confusing or difficult and in many cases too in depth - i.e. pulling from fine print in units. The course is hard to follow and discern what to focus on for testing. I took this course in 2013 and it was a much better format. For context, I’m historically a good tester , academic and a learner. I’m frustrated and will not recommend Kaplan.

17 April 2026
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Reply from Kaplan Real Estate Education

Thank you for taking the time to share your feedback; we take concerns like this seriously, especially from experienced learners.

Our goal is to design courses that are both instructionally sound and aligned with state requirements, but also clear in helping you understand what to focus on for success.

We’re actively reviewing course structure and assessment alignment, and feedback like yours plays a direct role in that process.

We understand your frustration and appreciate you bringing this to our attention.

Rated 3 out of 5 stars

Room for improvement

I have used Bob Hogue School of Real Estate for years. It has always been useful and professional. Although, I hope this tradition continues with the new name, I was concerned to find typos on the continue education workbook and on the exam. Possibly just since they may be new in this market but not the most encouring to entrust educational requirements to be reported accurately. Hope it improves to the previous standard

15 April 2026
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Reply from Kaplan Real Estate Education

Hi Kevin,

Thank you for your honest feedback and continued support over the years.

You're absolutely right to expect accuracy and professionalism, especially concerning educational materials. We regret the errors you encountered in the continuing education course and understand how that can impact your confidence in our program. This is not the standard we aim to uphold, and we will do better.

We experienced some unexpected issues with our materials, but we have taken steps to correct them and strengthen our review processes to prevent this from happening again. I want to reassure you that while we are now Kaplan, the same experienced support team from Bob Hogue is still here and committed to providing the level of service you've come to expect.

We sincerely hope to earn back your full confidence moving forward.

Rated 5 out of 5 stars

Could do at my leisure

Could do at my leisure

14 April 2026
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Reply from Kaplan Real Estate Education

Thank you for your feedback. We’re glad to hear the course flexibility worked well for you.

Completing your CE at your own pace is important to us, especially with busy schedules. We appreciate you choosing Kaplan and taking the time to share your experience!

Rated 5 out of 5 stars

Kaplan is excellent

Kaplan is excellent in studying CFA.

10 April 2026
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Reply from Kaplan Real Estate Education

Thank you for your feedback. We’re glad to hear you had a great experience preparing for the Chartered Financial Analyst (CFA) Program with Kaplan.

It’s great to know our materials supported your studies effectively. We appreciate you taking the time to share your experience and wish you continued success in your professional journey!

Rated 5 out of 5 stars

The course material was easy to read and study…

The course was easy to read and study the required materials. Setting up for taking the test was a simple procedure and made the process less stressful

21 February 2026
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Reply from Kaplan Real Estate Education

Mike,
Thank you for sharing your experience. We appreciate you taking the time to leave a review.

It’s great to hear that you found the course easy to follow and that the testing setup felt straightforward. We know how important it is for both the content and the process to feel clear and manageable, so your feedback is encouraging.

Thanks again for choosing Kaplan!

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