Great prices, never had things missing from orders unlike other companies used in the past. Postage can sometimes take a while but that's not their fault, that's royal mail for you! Overall great serv... See more
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Even though I live in a different country I do enjoy that the shipping is somewhat quick during these times. As well as having the item on their website ready for people to order from them. Along with... See more
The card binders I bought are great quality and arrived in perfect condition. They were also cheaper than those I had seen on other websites. Will purchase again.
Company replied
3 pected to receive a preorder on release day but instead received 2 days after
Company replied
Company details
Information provided by various external sources
Kaptains Cards is a small UK based TCG retailer which started trading in 2020. We plan to continue expanding our range of products and brands in the coming months. We aim to bring our customers the highest quality products and services. If you have any questions feel free to contact us via email - kaptainscards@outlook.com or alternatively give us a call on 0113 873 0225
Contact info
24 Cross Green Avenue , LS90DE, Leeds, United Kingdom
- 01138730225
- support@kaptainscards.co.uk
- kaptainscards.co.uk
4.7
Excellent
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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i recently found them
i recently found them, and now often visit site. Thanks!
6 March 2026
Unprompted review
Good service
Communication error with regards to when order was dispatched aside, very good, no complaints.
13 November 2020
Great prices
Great prices, never had things missing from orders unlike other companies used in the past. Postage can sometimes take a while but that's not their fault, that's royal mail for you! Overall great service, would recommend.
13 August 2020
Unprompted review
Preorder not on release day
3 pected to receive a preorder on release day but instead received 2 days after
13 August 2020
Unprompted review
Reply from Kaptains Cards
Hi,
Thank you for your review. In regards to your pre-order we have written confirmation from Konami that retailers who are not an OTS (Official tournament stores) are not allow to dispatch pre-order items until the day of release. With standard postage being Royal Mail Tracked 48 you would indeed received your pre-order up to two days prior to the release date. Hope this clears things up, we are simply following the rules as laid out by Konami.
Kind regards,
Kaptains Cards Team
Very fast and cards are great
29 June 2020
Unprompted review
Amazing service definitely recommended
23 June 2020
Unprompted review
I really enjoyed my purchase thx
7 June 2020
Unprompted review
Great customer service
Great customer service, very reliable and quick delivery
6 June 2020
Unprompted review
Top quality products
Top quality products! Quick delivery and everything in great condition, exactly as explained! Also really good with all queries!
5 June 2020
Unprompted review
Fast and good!
5 June 2020
Unprompted review
Brilliant!
Brilliant!
Really helpful when I asked questions, delivery was exactly when stated, packed well and products were exactly as listed
5 June 2020
Unprompted review
Delivered on time in excellent condition
25 May 2020
Unprompted review
Fast and Quick
Even though I live in a different country I do enjoy that the shipping is somewhat quick during these times. As well as having the item on their website ready for people to order from them. Along with making sure everything is right with their order.
25 May 2020
Unprompted review
Reply from Kaptains Cards
Hi Reece,
Thanks for taking the time to write us a review! We are really happy to hear that you were happy with the service provided! We are constantly adding new products so next time you need something feel free to check us out! Take care and stay safe!
Kaptains Cards
Really good customer service
Really good customer service, there was a mix up with the royal mail and even tho it was a second party issue they were very helpful in helping me resolve things.
19 May 2020
Unprompted review
Reply from Kaptains Cards
Hi Josh,
Thank you for your review and for being so patience with us and Royal Mail. As previously mentioned there are massive delays with Royal Mail due to COVID-19 which doesn't really help anyone especially when you end up experiencing delays. We are glad however that we got this sorted and even more happy to see your great review! Thanks again, take care and stay safe!
Kaptains Cards
Was very helpful and delivered a great…
Was very helpful and delivered a great customer experience
14 May 2020
Unprompted review
Reply from Kaptains Cards
Hi Vishal,
Thank you for your review! We were glad to be able to assist you with your order and hope to have you shop with us again in the near future. We are constantly adding new products to our website so next time your on the lookout for something feel free to give us a visit! Take care and stay safe!
Kaptains Cards
Reply from Kaptains Cards
Hi Tobias,
Thank you for taking the time to leave us a review, really pleased you were happy with everything! It means a lot to us being a small and new business that customers provide feedback. Thanks again and take care!
Kaptains Cards
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