I went to Karavel to find insoles in order to improve my limp. I went to the "specialist" who took 5 pairs of shoes (that I bought at Karavel) and he placed insoles into 5 left shoes of those. Come... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jason has been my sales person for more than a year. I genuinely appreciate his kindness and patience while he fits me with shoes or boots. The result is I am happy with every single pair I have fou... See more
I live in CA and ordered shoes to be picked up while on a trip to Austin, TX so I could actually walk into a brick and morter shoes store and could try on other pairs too! I wear orthotics, walk a lo... See more
My order arrived very quickly! I had a hard time finding these particular pair of shoes anywhere in my size. When I found them at Karavel I purchased them before there were sold out! They look exac... See more
Company details
Written by the company
Since 1937, we have specialized in helping our clients restore the balance of their natural bodies through healthy feet. We carry a wide selection of fashionable, comfortable shoes and orthotics for both women and men.
Contact info
1011 W Anderson Ln, 78757, Austin, United States
- 512-459-7603
- customerservice@karavelshoes.com
- karavelshoes.com
4.4
Excellent
343 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Karavel dress shoe comfort
The most fabulous comfortable shoes offered in the land! I usually visit Karavel but I decided to order dress shoes on line. Yes they have dress shoes as well as athletic! Recieved in timely manner. Real leather. Total comfort. Very nice style for the price. Well worth it. No foot pain. And I can look good. Thank you to the Karavel team.
11 November 2023
Shoes delivered to my Door
I could stay in my home and get my shoes delivered to my door. I really enjoy visiting your store; however, I live 45 miles away. Thank you for offering this service !!
1 November 2023
Great selection of shoes
Great selection of shoes that fit right in my closet. Fast shipping and payment procedure. Overall pretty dope.
4 October 2023
Unprompted review
Great selection of stylish comfy shoes
Great selection of stylish comfy shoes. Easy order process and fast shipping.
14 October 2023
Knowledgeable sales person.
6 October 2023
The quality of shoes is very good..very…
The quality of shoes is very good..very very comfortable.price is very suitable.you will receive your order on time.highly recommended
16 October 2023
Unprompted review
The quality of product was good and…
The quality of product was good and delivery is on time
5 October 2023
Unprompted review
It was easy to order and no shipping…
It was easy to order and no shipping costs. The shoes arrived in two days! Perfect!!!!
25 September 2023
Karavel is my favorite shoe store…
Karavel is my favorite shoe store ever!!! They have the best sales. The staff know about feet and are great at fitting me and my husband. The shoes are great quality. Last a very long time.
3 September 2023
Excellent service and high quality…
Excellent service and high quality shoes delivered on time.
1 September 2023
High quality shoes
Spacious store with great variety of shoes for men and women. Excellent customer fitting and service. Online shopping and either store pickup or ship is easy.
5 September 2023
Second order immediately!
This was my second order of Mephistos within a week. Once I received the first order, I knew I needed to get the other colors! As always, Karavel didn't disappoint! Great service, super quick shipping, quality product! It is so nice that there is a company that meets expectations- in service and quality!
28 August 2023
Greeted when I walked up to the…
Greeted when I walked up to the counter. Purchased items were brought up to the counter quickly. Staff is always very friendly.
28 August 2023
Staff member needs to be more customer…
Staff member needs to be more customer service friendly. Was very curt and rude to me when I picked up my order. Female with red hair that worked counter.
4 September 2023
Online ordering was so easy
it was super easy to order online, and easy to pickup in store.
1 September 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.