Karl Smith Car Sales Reviews 5

Bought a car last year from them. Told me it had 12 months MOT! Turns out they didnt do the MOT. Absolutely appalling! I have written evidence to prove they said there is 12 months MOT. AVOID AVOID AVOID. CROOKS!!!!

What was originally thought to be a great sale quickly turned bad. The owner insisted on showing me the most basic things in the car when i had the keys and was just trying to leave. He turned the screen off when i got in. When i got to a petrol station and turned it back on I’d noticed it had delaminated. It cost £200 to replace. They tried to refuse liability. Citizens advice and lawyers both said i was in the right. They escapes court only due to sudden cancer in my family and my inability to deal with the stress. 5 month later i’ve found that not only have they also lied that the car was serviced on purchase but the car has been running without a drop of oil which has caused £2500 of damage to the engine. And theres damage to the air con unit. Absolute conmen. Remember the dad from matilda?….save yourself the headache

I bought a car of the in Feb this year and as part of the sales patter i was told it included 12 month platinum warranty when i went back to them after 5 months they said there was no warranty with the can. It is going to cost around £4000 which is a lot of money when i paid £9000 for the car.

Do not buy from them our sale finishing in court !

The professionalism shown by Tom was second to none. From initial enquiry regarding car for sale to the purchase, Tom was extremely helpful and has a great easy going , friendly nature. He made the whole experience of buying a car off the forecourt an enjoyable one . I am very pleased with the car I bought and also the service and reassurance provided by Karl Smith cars.