Karma Auto Transport Reviews 153

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the clear communication and responsiveness from the customer service team, making the process smooth and easy. Reviewers also frequently mention timely payments, indicating a positive financial interaction. However, some customers also noted issues with the delivery service, specifically mentioning late deliveries and unexpected changes to pickup schedules. A few other people felt dissatisfied with the company's ability to adhere to agreed-upon timelines and pricing, citing instances where drivers were not lined up despite advance payment and quotes were not honored.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the smooth process, excellent... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism and excellent... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Payment

Customers consistently note positive experiences with payment. Many reviewers highlight quick and honest... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some customers experienced timely pickups and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our son’s truck broke down in Chicago. We were very fortunate to locate Nationwise Transmission dealer in Berwyn, IL. They too earned an excellent rating from us. Our son was due back in LA for medica... See more

Rated 5 out of 5 stars

I recently used Karma Auto Transport to ship my car from Chicago to San Diego , and the experience exceeded my expectations. From the quick online quote to seamless communication via email and text, t... See more

Company replied

Rated 5 out of 5 stars

Bobby with Karma was very helpful. I called him desperate after hiring another auto transport company who was unprofessional and did not follow through. He was great through the entire process, follow... See more

Company replied

Rated 5 out of 5 stars

I have to admit. I was skeptical at first. I had just had a really bad experience with another vehicle shipping company, and I was not convinced. However, Nick at Karma Auto Transport delivered on e... See more

Company replied


Company details

  1. Vehicle Shipping Agent
  2. Shipping service
  3. Transportation service

Written by the company

Karma Auto Transport is one of the highest rated car shipping companies in the United States. We ship annually over 75,000+ vehicles between all 50 states. We strive to deliver a 5-star vehicle-shipping experience for all of our customers. Our company is licensed by the Federal Motor Carrier Safety Administration (FMCSA) under MC 967442 and US Department of Transportation (USDOT) 2882553. We are proud to be a BBB accredited A+rated company and 5 Star Rated on Yelp, Google, and Transport Reviews. We have delivered more than 12k vehicles, served more than 10k happy customers, and currently working with more than 45k vetted carriers.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Karma did a wonderful job with the…

Karma did a wonderful job with the transport of my vehicle from Chicago to L.A. I had many questions and contacted them many times during this process. They were understanding and responsive to my concerns.

3 June 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

It was a pleasure shipping your vehicle from Chicago to LA! Thank You!

Rated 5 out of 5 stars

Very reliable company

Very reliable company
We’re working with you together in the future again

2 June 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

We look forward to doing business with you again!

Rated 5 out of 5 stars

Good Company to work with

Good Company to work with, everything went well! Good people always ready to help you on everything!

29 May 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You!

Rated 5 out of 5 stars

Great company

Great company, everything went smooth from start to finish. Excellent communication.

9 May 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

It was a pleasure working with you!

Rated 5 out of 5 stars

Excellent

Excellent! They are great at communication, fast and reliable. Definitely going to work with them again.

2 May 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

We hope to work with you again soon!

Rated 5 out of 5 stars

Great to work with

They made the process easy and communicated very well. Their prices are also competitive. Would use them again.

16 April 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

It was a pleasure working with you!

Rated 5 out of 5 stars

Very good at communicating

Very good at communicating, car game in 6 days from Boston to Arizona, picked up a day after I placed the order, car came in perfect condition. Would highly recommend if your looking to ship your car cross country.

23 April 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

We hope to ship your vehicle again soon!

Rated 5 out of 5 stars

Karma actually saved the day for us!

Karma actually saved the day for us!
We had originally booked with another company to transport our car back to Illinois from Arizona. They botched up big time when they scheduled our car pickup for 3 days after the date we were flying home!! (they knew our flight date too)
So….That definitely could not work!!

I called Karma and Bobby told me ‘no problem’ and Lee, his driver, picked up the car on Friday and it was delivered at noon on Tuesday!! AMAZING!! PLUS, Lee called me while on the road to update me on his progress and arrival time!! No other company has ever done that before!!
OUTSTANDING customer service!!!
Therefore, this has made me a customer for life as we travel back and forth every year!!

21 April 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank you so much for the great review!

Rated 5 out of 5 stars

I used Karma Auto to move my SUV from…

I used Karma Auto to move my SUV from Seattle to Michigan and the overall experience was great, right from when I made the reservation till delivery, they have been very responsive, even when there was delay because of issues, they have been very informative. I am pleased with their service. Thank you very much Bobby.

7 April 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

We hope to ship your vehicle again very soon!

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