Karma Canvas Reviews 

424
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Easy to use website, great customer service. My tent arrived really quickly and is of excellent quality. Top marks!

Rated 1 out of 5 stars

The only positive experience I have was the quick delivery I purchased an inner tent based on the recommendation of an expert and while the first two uses were positive the third use of the in... See more

Rated 5 out of 5 stars

Very stylish and expertly crafted 3m bell tent. It’s easy to pitch, sturdy, and surprisingly generous on space. The kind of design that quietly makes everything else look overcomplicated. I’ll be m... See more

Rated 5 out of 5 stars

Needed this item quickly as we were going camping in hot weather with a toddler. It came quickly and is brilliant, creates a nice dark and cooler space which has helped with nap times and getting him... See more

Company details

  1. #65 of 80 best companies in Camping Shop

Information provided by various external sources

Karma Canvas is a UK supplier of 100% cotton canvas Bell Tents of various sizes. Our bell tents are competitively priced and beautiful quality.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

424 reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(424)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

Ignoring my requests for a refund

Festival cancelled the morning after I booked a tent for over £400. Despite me emailing multiple times I have received no refund. I wouldn’t trust this company again.

16 August 2022
Karma Canvas logo

Reply from Karma Canvas

Hi, The reason your refund has not yet been sucessfully processed is because when we came to do so on 9th August your card had expired. Now that we have the new details, and have time in the office to look at emails in between running summer events, the refund will be issued in good faith, the same as it has been to all of our other Alfresco Festival bookings. There is never a chance that we will not issue refunds to any bell tents booked when the event is cancelled.

Rated 5 out of 5 stars

Good service, nice product

Easy to order, fast delivery and everything seemed to be in good order! Loved to star shelter though need to work out how to make best use of it on Scout camp.

4 August 2022
Rated 1 out of 5 stars

We recently spent £500+ on a new bell…

We recently spent £500+ on a new bell tent from Karma. It arrived on around 22nd June 2022.

It arrived without one of the guy ropes included, meaning it cannot be erected.

We have contacted them repeatedly by email and phone to have the missing guy rope sent to us.

They assured they would send us out a replacement rope, then failed to do so.

I then called and spoke with Andrea who apologised and said they'd been at Glastonbury and would get it sent out asap.

It's now over a month and we have no guy rope and cannot use the tent. We run a campsite so this is hugely irritating to have to chase up.

Bad Karma...

24 July 2022
Rated 5 out of 5 stars

Perfect

Service was great. Easy order process, item arrived quickly. No problems.

23 July 2022
Rated 5 out of 5 stars

Quality tent and excellent service

A very fast response to my emails even though they were out of the office.
Tent arrived promptly.
An excellent quality bell tent with accessories that come as high priced extras from other companies.
Extremely happy with our purchase. Thank you Karma Canvas.

21 July 2022
Rated 5 out of 5 stars

Great experience!

Ordered a bell tent with beds to be set up for a festival. Easy to understand descriptions of the different options available. FAQs were very helpful - they gave me an idea of what to expect. Quick to respond to queries by email and phone. Great experience overall. Thank you

24 June 2022
Rated 5 out of 5 stars

Lovely looking kadhai fire bowl

I haven't used the kadhai yet but it looks beautiful and arrived in good time. It came well packaged and with some cleaning and other tools which was a great touch. Customer service was also great and friendly.

20 June 2022

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