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Company details

  1. Tea Market Place

Written by the company

The Karma Tea Co is an award-winning speciality tea company based in London that supplies sustainably grown and responsibly sourced loose leaf teas directly from growers in India, Sri Lanka and Nepal.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
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1-star

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Rated 5 out of 5 stars

A great Oolong tea.

Shangri-la tea is a great tasting oolong tea. I prefer to brew it lightly for about a minute, to get a rich amber coloured tea. So it looks good, smells good and taste superb. I also get 4 brews from one set of leaves, so it is economical too.

27 October 2025
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Reply from Karmateaco

Thank you so much for your wonderful review! We’re delighted to hear that you’re enjoying our Shangri-La Oolong. Your brewing notes are spot on - a light infusion really brings out that amber colour and those smooth, aromatic flavours. We love that you’re able to get multiple brews from the same leaves too; it’s one of the things that makes high-quality whole-leaf oolong so special.

Rated 5 out of 5 stars

Very happy customer

Customer service so good I was already gonna leave a good review before I tried my tea, I have only tried 2 of the 7 teas I ordered so far (actually one of the two I’ve tried today I didn’t even order it was sent as a sample) and I have another two (lemongrass and ginger and the classic green) cold brewing as a tea cocktail in my fridge for tmrw, really looking forward to that….love a tea combo to get more benefits in one drink!

The sample I was sent was chai…the best chai I have ever had, I think it has plenty of black pepper and is an amazing spicy blend….its very fine compared to the other chai like tea I purchased from Karma (the Christmas tea) so I’d recommend a fine tea strainer if you don’t like bits in your tea but the tea itself is so worth any extra effort and the bits wont bother everyone!! I will definitely be purchasing that one in my next order. The Christmas tea is also chai like but without the pepper if you don’t like a bit of spice with your tea. Both teas outshine my previous chai tea (brick lane tea from another company wich I still have half a jar of and think I will still have that half jar when I finish these two from Karma 😆) so I’m so happy with my order so far I’m pretty confident my other teas will be of a high standard also and I am excited to try them!

There was a slight hiccup with my order that was sorted out really fast, customer service from karma is extremely fast and top notch. I highly recommend this company if you are a tea addict like myself. Thank you so much Karma 10/10 would deffo buy again!

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Great tea

Great tea, lovely company !

22 August 2024
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Reply from Karmateaco

Aw thanks Alison, really appreciate that.

Happy sipping,

Karma Tea Co.

Rated 5 out of 5 stars

Tastes fab

Lovely tasting loose tea

22 August 2024
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Reply from Karmateaco

Hi Diane,

This made our day. Thanks for your review.

Happy sipping,

Karma Tea Co.

Rated 5 out of 5 stars

Love the lemon grass and ginger tea

Love the lemon grass and ginger tea, tastes amazing hot or cold over ice!

12 August 2024
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Reply from Karmateaco

Hi Anne- Marie,

Best selling for a reason..! Thanks for your review.

Happy sipping,

Karma Tea Co.

Rated 5 out of 5 stars

3rd time back

3rd time back, loving the amber ceylon, it has a nice fruity sweet kick to it. Himalayan gold is nice flavour, surprised as it's not that dark in colour either. Nice brew, thanks

12 August 2024
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Reply from Karmateaco

Hi Ryan,

Thanks for coming back..!

Amba Ceylon is all an time favourite. We're really glad you enjoyed it.

Happy sipping,

Karma Tea Co.

Rated 5 out of 5 stars

Speedy delivery

The tea arrived quickly in lovely eco friendly packaging. The tea tastes great and is a real treat aom a Saturday morning.

18 June 2024
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Reply from Karmateaco

Hi Sarah,

Thank you for your lovely review, we're so pleased to hear this!

Best wishes,
Karma Tea Co.

Rated 5 out of 5 stars

Great efficient service

Great efficient service, great packaging and sample gift, with cute message, I'll definitely be purchasing from Karma Tea co again. 😁

14 May 2024
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Reply from Karmateaco

Hi Paul,

Thanks so much for your review. We hope you enjoy your teas..!

Best,

Karma Tea Co.

Rated 5 out of 5 stars

Excellent products and Service

Excellent products, good customer service and speedy delivery. Newish to tea drinking and trying to kick the coffee addiction! I am enjoying trying different teas, great choices and knowing they are organic and responsibly resourced. I also buy to gift to my grandson who is a tea addict.

6 May 2024
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Reply from Karmateaco

Hi Jean,

Thanks so much for taking time to leave a review. Delighted to hear this. That's the beauty of tea; caffeine without the jitters..! Let us know if you need any suggestions..

All the best,

Karma Tea Co.

Rated 5 out of 5 stars

A gem of a tea!

I've just bought the limited edition, fresh harvested, Darjeeling. I love it :-) As soon as you open the package the smell of spring comes out and it's a great anticipated of the outstanding taste. Bravo! Keep up discovering great teas!

27 April 2024
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Reply from Karmateaco

Hi Laura,

Thanks so much for your kind review..! We're so glad you love Darjeeling tea as much as we do.

Best,

Karma Tea Co.

Rated 5 out of 5 stars

Excellent experience

Great quality and excellent tasting teas, customer service is first class. They didn’t have an ordered tea in stock so send an additional before sending on the original order, which was a good chance to try something else. Have and will order again.

21 December 2023
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Reply from Karmateaco

Dear Sean,

Thanks so much for taking time to leave a review. Glad you enjoy discovering some new teas- don't hestiate to ask for any recommendations!

All the best,

Karma Tea Co.

Rated 5 out of 5 stars

Delicious Tea

Most importantly, the tea is delicious! But more than that, delivery and packing were exemplary. Thank you so much.

28 November 2023
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Reply from Karmateaco

Hi Morley,

Thanks so much for your review. It made our day...!

All the best,

Karma Tea Co.

Rated 5 out of 5 stars

Fantastic tea

Fantastic tea. Amazing variety. Lovely to have proper loose leaf tea not the stuff masquerading as such in supermarkets. Great packaging. Delivered in three days to Ireland.

19 September 2023
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Reply from Karmateaco

Hi David,

Great to hear this. So glad you appreciate real loose tea..!

All the best,

Karma Tea Co.

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