Seen the price and didn't have much hope for quality but the items I received were 10/10 quality can't understand how or why there so cheep! What you see is actually what you get, I'll be telling anyo... See more
Company replied
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Really prompt postage well package to. Ordered three sets two of which were in bags but the bags were mouldy ( didn't affect brush quality) sent pictures and message advising but got no reply. Howeve... See more
Company replied
Excellent value for money, fab quality and very quick to receive. Easy to speak to in person, very friendly and helpful. Would definitely recommend 😁
Company replied
Can't thank this company enough for my grooming kit I bought 3 kits as they was on offer At first thought it was Dodgy website but honest guys am glad I took the risk
Company replied
Company details
Written by the company
So originally, we opened Karoo Equine in 2010 Designing all of our own branded quality equestrian goods and supplying to both trade & Retail. From 2010 to 2015 we sold our range via distributors in the UK, parts of Europe, Australia and New Zealand. In 2013 we were short-listed in the Natwest sponsored Great British Entrepreneur of the Year awards held in London. In 2015 we ran down the stock and had a break but always missed the business as it was a lot of fun creating our own bespoke range of equestrian goods. Earlier in 2019 we decided to reopen Karoo Equine with new product ranges being introduced. Covid certainly slowed things down for our business like everyone else but we are operating as normal. Our philosophy is simple; to offer premium quality products that offer genuine value for money.
Contact info
The Gables, BB3 0HS, Darwen, United Kingdom
- +447752253554
- marc@karooequine.com
- karooequine.com
4.3
Excellent
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
I returned an air flow numnah
I returned an air flow numnah , with a letter explaining why, on the 8thmay. I have since written twice , leaving a phone number. Still no reply! The numnah was well reduced , but even if it was free, I would not use it , as the movement of the horse would make the tear worse. yours sadly Andi Colman
7 May 2024
Unprompted review
Reply from Karoo Equine
Hi Andi, Thank you for your review. I have looked into this matter and can confirm you returned a damaged Numnah with a small rip which meant we would not be able to resell it and therefore could not accept a return and give a refund. We have sold many hundreds of these numnahs and never had any damaged - our other reviews support this. We take pride in the products we sell and do our best to offer premium quality products at genuine value prices. Our size guides on our adverts are very accurate and also include diagrams to assist customers.
Price does not reflect the super quality
Seen the price and didn't have much hope for quality but the items I received were 10/10 quality can't understand how or why there so cheep! What you see is actually what you get, I'll be telling anyone who will listen about karoo! Thank you
17 December 2023
Unprompted review
Reply from Karoo Equine
Thank you James for your review. We really appreciate your feedback.
Quick service and delivery
Quick service and delivery. But sent wrong size. Asked for a medium got large but the large fit me . I'm a 10/12 . Lovely leggings
28 November 2023
Reply from Karoo Equine
Thanks for your review and apologies you have been sent incorrect size. Our orders are picked via barcode docking out system so not sure how this happened but we can exchange if you would like to try medium. Happy you like our leggings.
well made product this is the second…
well made product this is the second set ive bought very happy with the brushes etc
27 November 2023
Reply from Karoo Equine
Thank you for your review.
I bought some riding leggings that are…
I bought some riding leggings that are supposed to be thermal. It wasn’t till I wore them that that I realised they are very poor quality and almost see through.
Also got a headcollar with fleece on it and again very poor quality.
I would not buy again from this company .
I would love to return but your page on the website in the returns section doesn’t give you the option.
Please advise how I can return.
3 December 2023
Unprompted review
Reply from Karoo Equine
Thank you for your review. We have sold 150+ of these new generation leggings in the last month with only one return. They certainly are not see-through and are very well made with new improved elastic stitching on phone pocket as one of the design improvements implemented following customer feedback. In regards to the headcollars these are a faux sheepskin premium quality head collar that we are selling as a loss leader at £5.95 but again are fantastic value for money and have had no returns on 200+ of these sold. We welcome our customers to contact us with any issues as we will always do our utmost to rectify any issues. We are sorry you felt our products did not meet your expectations, items recieved back on 16.12.23 and refunded also on the same date.
Excellent sale from Karoo equine
Excellent sale from Karoo equine, very happy with items, xxx
24 November 2023
Reply from Karoo Equine
Thank you very much for your review
The grooming kit is lovely
The grooming kit is lovely. Looks great and I got 2 for Xmas gifts .
The jodphurs are so comfortable and they was well .
30 October 2023
Reply from Karoo Equine
Thank you for your review
Excellent products and delivered…
Excellent products and delivered extremely quickly.
Thanks will definitely use again
28 October 2023
Reply from Karoo Equine
Thank you for your review
Can't thank this company enough for my…
Can't thank this company enough for my grooming kit
I bought 3 kits as they was on offer
At first thought it was Dodgy website but honest guys am glad I took the risk
8 November 2023
Reply from Karoo Equine
Hi Lisa, Thanks very much for your review. One of the reasons for us joining TrustPilot was to give new potential customers the opportunity to see how existing customers rate our products and service.
Excellent value for money
Excellent value for money, fab quality and very quick to receive. Easy to speak to in person, very friendly and helpful. Would definitely recommend 😁
8 November 2023
Reply from Karoo Equine
Thank you for your review.
Reply from Karoo Equine
Thank you for your review.
Reply from Karoo Equine
Thank you for your review.
Reply from Karoo Equine
Thank you for your review.
Reply from Karoo Equine
Thank you for your review.
Reply from Karoo Equine
Thank you for your review.
Very good speedy and professional…
Very good speedy and professional service with great quality product
28 October 2023
Reply from Karoo Equine
Thank you for your review.
Goods arrived promptly
Goods arrived promptly, and I,m sure they will be appreciated as Xmas prezzies...thanx..
28 October 2023
Reply from Karoo Equine
Thank you for your review.
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