Karpatia was a huge help when my insurance company refused to cover my medication. The communication was super fast, clear, and straightforward. Thank you so much!
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Support team is super professional in communication and attitude. They are proactive in asking questions to speed up the process for me as a client, always available to provide any information. This i... See more
Karpatia team guided me through every and each step on a way. Advices were given fast. Tone of communication is friendly. Appreciate your support!
Great support company. The unresolved issue with insurance company was stuck for more than 2 months Karpatia resolved less than 3 hours. Thanks a lot!
Company details
Written by the company
We are Karpatia - an insurance service that was created to provide our customers with the top insurance experience while they live their lives.
Contact info
15 Yaroslaviv Val street, 02000, Kyiv, Ukraine
- +380442903949
- care@karpatia.insure
- karpatia.insure
No recent history of asking for reviews
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Helped to resolve a disputed issue with an insurance company
Helped to resolve a disputed issue with an insurance company. Quick response to e-mails, pleasant friendly communication. Very satisfied with the result of the application. Special thanks to Lilia from the Karpatia care service. Thank you very much for your professionalism!
Professionally and responsibly
Professionally and responsibly. Quick resolution of issues and involvement. Thank you so much
Responsive
Responsive, attentive and professional support, helpful, protects the interests of the client
Professional support
Support team is super professional in communication and attitude. They are proactive in asking questions to speed up the process for me as a client, always available to provide any information. This is my first experience when they were more motivated to resolve the issue for me than myself, I did not have to push them at all. Really great job! Thank you so much for this!
Fast and explicit help.
Fast and explicit help.
I was provided with a step-by-step guide how to do what I needed. Great personnel.

Reply from Karpatia
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