There is a personal touch to everything the company does... ordering my most recent item at a pop up shop the.two ladies there were absolutely wonderful, nothing was too much trouble. Kate Barton clot... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery was speedy. Dress was absolutely beautiful, so well made. Unfortunately it didn’t suit me & I had to return. Return process was simple & received refund quickly. Will be purchasing from Kate... See more
Kate Barton clothes are always great quality with lovely fabrics. They have a select number of styles that quickly become firm favourites. All orders are delivered swiftly and returns are straightforw... See more
Company replied
It’s always a pleasure when I receive a parcel from Kate Barton. Quick delivery and great customer service if you have any questions or concerns. The items are of good quality and I simply love the... See more
Company details
- #208 of 600 best companies in Clothing Shop
Written by the company
A considered, multifaceted, everyday wardrobe - designed for life, by Kate.
Contact info
United Kingdom
- hello@katebarton.co.uk
- katebarton.co.uk
4.7
Excellent
205 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt delivery of excellent quality…
Prompt delivery of excellent quality items, beautifully packaged
20 December 2024
Reply from Kate Barton
Dear Andrea,
Thank you for taking the time to write a review about the recent purchases you have made from us.
We are delighted to hear that you think the quality of the tops you bought from us are excellent and they were beautifully packaged when sent out to you.
It is always good to hear that the order arrived quickly and effeciently.
Please let us know if you have any questions about your order or the Shirt and Polo Top.
We hope to see you again soon.
Kind regards,
The Kate Barton Team
Fabulous customer service and clothing
Received the wrong size. I was immediately offered the correct size and refunded postage. Customer service is very professional. Dress is just gorgeous. I have to size up due to having an E cup bust. This dress has a heavier fabric and the skirt needs taking in. No prob as I can sew.
19 December 2024
Reply from Kate Barton
Dear Diane,
Thank you for taking the time to write a review about the Dress Coat you recently bought from us in the Archive Sale.
We are so glad to hear that our Customer Service met with your expectations and were professional to deal with.
Great to hear you think it is a gorgeous Dress Coat and you are happy with the size, despite some minor alterations you would like to make.
Please let us know if you have any questions which we can help you with.
We hope to see you again.
Kind regards,
The Customer Service Team
Love the dress
Love the dress - even better than described. Lovely quality. I’ll be wearing this for years.
19 December 2024
Reply from Kate Barton
Dear Keziah,
Thank you for getting in touch with us.
We are so thrilled to hear that you love the quality of the your Easy Winter Dress and it is even better than you thought it was described.
It is also nice to hear that you plan on wearing it for years to come!
Please let us know if you have any questions which we can help you with.
Kind regards,
The Customer Service Team
Fab!
Beautiful soft shirt, can't wait to wear it!
Easy to order, quick delivery.
Thank you
20 November 2024
Reply from Kate Barton
Dear Carolyn,
Thank you for taking the time to write a review about your recent purchase form us.
We are so glad to hear you you think the Edwardian Shirt you bought from us is lovely and soft and that you can't wait to wear it.
It is always good to hear that you found it quick and easy to order from us and the delivery was prompt.
We hope you enjoy wearing the shirt over the festive period.
Please let us know if you have any questions which we can assist you with.
Wishing you a very Merry Christmas.
Kind regards,
Arabella
I love Kate Barton clothes and they are…
I love Kate Barton clothes and they are very easy to order from and also when I have ordered the wrong size they are very easy to return things - all in all a great company with great clothes
20 November 2024
I am delighted with the dresses
I am delighted with the dresses, so beautifully made and with such lovely fabric
19 November 2024
Reply from Kate Barton
Dear Shirley,
Thank you for taking the time to write a review about the order you recently purchased from us.
We are thrilled to hear how delighted you are with the Pinafore Dress you ordered and how beautifully made you think it is and the lovely fabric it is made from.
We hope you enjoy wearing over the Christmas period.
Please let us know if you have any questions which we can help answer for you.
In the meantime, wishing you a Merry Christmas.
Kind regards,
The Kate Barton Team
Very happy customer
The red corduroy pinafore dress is absolutely stunning and so well made. I can’t wait to wear it at my Christmas party.
3 December 2024
Unprompted review
Reply from Kate Barton
Dear Beverley,
Thank you for taking the time to write a review for the recent purchase you made form us.
We are so glad to hear that you think the Red Pinafore Dress you ordered from us is stunning and well made.
Enjoy wearing it over Christmas and to your party.
Please let us know if you have any questions which we can help you with.
In the meantime, wishing you a very Merry Christmas.
Kind regards,
The Kate Barton Team
I have bought 2 previous pairs of your…
I have bought 2 previous pairs of your trousers, small regular, thrilled with them. The recent purchase/disappointment (inspite of measuring my old ones that seemed the same as your new sizing of 10) did not fit, far too large in the waist and very baggy in the seat, plus the fabric didn’t feel as good, have you changed suppliers?
20 November 2024
Another lovely dress from KB- it’s…
Another lovely dress from KB- it’s becoming an addiction- dress no 6
This one, fits well and so comfortable to wear and love the colour
18 November 2024
Wonderful clothes
Delivery came super fast. Love my new trousers. Very stylish and fabulous quality.
Great addition to my Kate Barton collection!
Am delighted to have discovered this brand.
18 November 2024
Reply from Kate Barton
Dear Birgit,
Thank you for kindly taking the time to write a review about your recent purchase from us.
We are thrilled to hear that the delivery was fast and that you love your new Hector Trousers. It is great to hear that you think they are stylish and fabulous to wear.
Enjoy wearing them, especially over the festive period and the winter months.
Please let us know if you have any questions which we can help you with.
We look forward to seeing you again.
Kind regards,
The Kate Barton Team
Stylish great quality clothes
I have bought a number of items from Kate Barton and have always been delighted.
KB has become a favourite go-to for new clothes.
This season I have bought a lovely red corduroy dress and a wonderful navy cosy vest.
Being a larger size I find we are often overlooked by many artisan designers but am thankful that I can buy lovely clothes which are much admired from KB.
Would love to see some velvet dresses.
21 October 2024
Reply from Kate Barton
Dear Sarah,
Thank you for taking the time to write a review about the items that you recently purchased form us.
We are so glad to hear that we have become you favourite go-to for new clothes and we are excited to have you as a new customer.
We do hope you enjoy wearing the Easy Winter Dress and the Knitted Vest, now that the weather has become cooler.
Please let us know if you have any questions which we could help answer for you.
We very much look forward to seeing you again soon.
Kind regards,
The Kate Barton Team
Reply from Kate Barton
Dear Fiona,
Thank you for taking the time to write a review about your recent purchase with us.
We are so glad to hear that you like the great quality of the fabrics we use for our styles.
We hope that you like your new Tassel Front Dress and enjoy wearing it now the wether has cooled down.
Please let us know if you have any questions which we can help answer for you.
Kind regards,
The Kate Barton Team
Reply from Kate Barton
Dear Sophie,
Thank you for taking the time to write a review about your recent purchase with us.
We are so glad to hear that you like your Black & White Edith dress and think it is beautiful.
It is also good to know that you had a good experience with delivery and it arrived quickly.
Please let us know if you have any questions that we can help answer.
In the meantime, enjoy wearing your new dress.
Kind regards,
The Kate Barton Team
Excellent
Nice company, lovely products, excellent quality. Goods arrived promptly, well-packed. Customer service first class. What more does one need?
22 October 2024
Reply from Kate Barton
Dear Kate,
Thank you for taking the time to write a review about your recent purchase from us.
We are so glad to hear that you like the Pinafore Dress you ordered from us and are happy with the quality it.
It is great to hear that it arrive promptly and you think our Customer Service is first class. Thank you for such positive feedback which we greatly appreciate.
We hope you enjoy the dress now that the weather is cooler and winter is setting in.
We hope to see you soon and please contact us if you have any questions which we can help answer.
Kind regards,
The Kate Barton Team
Delighted with the dress I bought
Delighted with the dress I bought. Lovely colour and good fit
21 October 2024
What you see is what you get and more
What you see is what you get and more. Super quality fabrics and good fit.
Speedy delivery and refund. First class.
21 October 2024
Reply from Kate Barton
Dear Joanna,
Thank you for taking the time to write a review about your recent purchase from us.
We are so glad to hear you are happy with new Workwear Trousers and that you think the fabric is of great quality and they fit you well.
It is nice to hear that both the delivery and return process was quick.
Please let us know if you have any questions which we could help you with.
In the meantime, enjoy wearing those fabulous green trousers!
Kind regards,
The Kate Barton Team
I was so disappointed and to be honest…
I was so disappointed and to be honest disgusted with the shabby item that arrived.
Poor quality denim pinafore dress for £149.
I had to pay for delivery and return too.
I will never buy from Kate Barton again!
Aligne denim clothing are head and shoulders over this company!
14 October 2024
Unprompted review
Always a good experience buying clothes…
Always a good experience buying clothes from Kate Barton. Beautifully made, good quality material and they fit well.
24 September 2024
Reply from Kate Barton
Dear Rosemary,
Thank you for taking the time to write a review about your recent purchase with us.
We are so glad to hear that you always have a good experience buying from us and what you have bought is beautifully made and great quality, but more importantly fits you well.
We hope you are enjoying wearing your new Hudson and Pinafore dresses.
Please let us know if you have any queries of questions which we can help you with.
In the meantime we hope you like the Edwardian Shirt.
Kind regards,
The Kate Barton Team
I just love their clothes
I just love their clothes! I already have lots of their dresses and trousers.
My latest buys are the Hetty dress and the green cord trousers. Love them both.
Their service is great too.
28 September 2024
Unprompted review
Reply from Kate Barton
Dear Gillian,
Thank you for taking the time to write a review on your recent purchase with us.
We are so happy to hear that you love our clothes and especially your latest buy from us of the Hetty Dress and the green Workwear Trousers.
It is also nice to hear you think we are providing a great service too.
We hope you enjoy wearing your new items and we very much look forward to seeing you again soon.
Kind regards,
The Kate Barton Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.