Received item. Not overly impressed with quality. Have emailed 3 times trying to return for a refund and just keep getting automated responses saying you will get back to me!
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See what reviewers are saying
Such a lovely business, I ordered a vase from here and was let down by DPD as they didn’t even attempt to deliver my parcel before sending it back. I contacted Kath & Kin, because DPD weren’t taking a... See more
Absolutely amazing products and customer service, going above and beyond. Ordered so of the most high quality, beautiful bubble glasses and managed to break one within a short time of having it. Was v... See more
Such an amazing company , Is always a pleasure to deal with. Wonderful products and always a special offer to be had . Really fast delivery , great packaging and the Fantastic lady Owner is just amazi... See more
Company replied
Company details
Written by the company
Home Décor Reimagined for Modern Life Kath and Kin are a small business based in Yorkshire run by me, Kathryn. With the occasional help of my husband and daughter. Kath and Kin formerly known as Shabby2Chic Boutique was set up 7 years ago after I was diagnosed with endometriosis and needed a way to support my family. It has been my passion to provide high quality and unique products to our customers, with a second to non customer service. Selling everything from labelled storage jars and dispenser bottles for your kitchen and bathroom, to beautiful ornaments and one off pieces to help our customers style your home and create a modern and organised space with our customised storage jars, bottles and boxes and a wide range of home décor. Kath and Kin rebranded in 2021 from Shabby2Chic Boutique with a range of changes to speak to who we are as a brand including changing our packing to all recyclable. Creating our own minimal style waterproof labels and bringing unique and original homeware to the market. Weather you are looking for a pretty ornament for your home, labelled storage to organise your pantry or kitchen space or gift ideas like pet bowls for your pets or cute mugs for your family and friend. Kath and Kin have an ever growing collection we are regularly adding new items to, we are sure you will enjoy exploring.
Contact info
181 Claypit Lane, Rawmarsh, , S62 5JS, Rotherham, United Kingdom
- support@kathandkin.com
- kathandkin.com
4.2
Great
313 reviews
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Very happy with my purchase
Very happy with my purchase. Arrived extremely quick, well packaged and excellent communication. Will definitely be buying again!
9 April 2022
Reply from Kathandkin
Thank you Nicola for taking the time to share such a lovely review we are so glad your order arrived safely and we hope to welcome you back to Kath & Kin again in the future :-)
I Did not receive any tracking…
I Did not receive any tracking information or updates on the status of my package. It is taking a while to arrive defiantly a con if you're moving and are in a time crunch with organizing.
29 March 2022
Reply from Kathandkin
Hi Ayeara, thank you so much for contacting us. We are sorry that your parcel has not reached you yet. I can see from our system that your order placed on 21st March was dispatched on the 24th March and is currently in transit (shipping from the UK to the US is usually around 5 business days). If you are able to contact our customer care team on support@kathandkin.com they will be more than happy to resend over your tracking information and advise further updates. We hope this helps however if you have any further questions please do get in touch on the email above.
Love this company and love my purchase…
Love this company and love my purchase xx
27 March 2022
Unprompted review
Reply from Kathandkin
Thank you Francesca for leaving us such a lovely review! As a small business it is so lovely to hear that you are happy with your purchase :-)
Disappointed, The pump bottles are not great quality…
The pump bottles are not great quality for the price, the plastic is thin and creases when the bottle is held and pumped
21 March 2022
Unprompted review
Reply from Kathandkin
Thank you so much for taking the time to leave us a review, we are so sorry to hear that you are disappointed with your items. If you are able to contact our customer service team on support@kathandkin.com with your order details we will be more than happy to look into these issues for you. We look forward to hearing from you so that we can resolve this for you as quickly as possible.
I love Kath & Kin products
Il love Kath & Kin products. I just bought a beautiful jug in the sale. Very fast delivery and quality product.
14 March 2022
Reply from Kathandkin
Thank you Elain for taking the time to leave us such a lovely review. We are glad that you are enjoying your jug and that it arrived quickly.
Great products I purchased the glass…
Great products I purchased the glass teapot and matching glasses and use them daily.
Great service
Highly recommend 😍
13 March 2022
Reply from Kathandkin
Thank you Sonia for leaving us such a lovely review! It brings so much joy to know that our products are being used and enjoyed and we are so glad to hear that you like the glass teapot and double wall mugs so much! We hope to welcome you back to Kath & Kin again soon :-)
Reply from Kathandkin
Thank you Meraki for taking the time to share your feedback, we are so pleased that you like your baby set of pump dispensers. We hope to welcome you at Kath & Kin again soon :-)
Happy Customer
2nd order off KathandKin and each time amazing service. Quick delivery, well packaged, fantastic products. Very happy customer
10 March 2022
Reply from Kathandkin
Thank you Esther for leaving us such a lovely review. We are so pleased that your items arrived quickly and were well packaged. We really hope you enjoy your items.
Reply from Kathandkin
Thank you Anita for your lovely feedback, we are so pleased that your items arrived quickly and that you are enjoying them :-)
Storage Clip Jars
I recently received an order comprising of storage clip jars, this is adding to my collection of many of these jars.
I have ordered many times from Kath and Kin, always so reliable, first class for speed of delivery and quality of products, a very happy satisfied customer.
26 February 2022
Unprompted review
Reply from Kathandkin
Thank you Debra for the lovely review. We are so pleased that you are enjoying the Storage Clip Jars. We would love to see a photo of your collection! Thank you again for supporting Kath and Kin and we hope to welcome you again soon :-)
Love love love my bottles
Love love love my bottles! So stylish and just the prettiest! I now have a wish list as long as my arm 🤩🤩🤩. Very happy customer. 💜
7 February 2022
Unprompted review
Reply from Kathandkin
Aww thank you so much Maggiel. We are so pleased you love your bottles. We look forward to welcoming you back to Kath and Kin soon :)
Reply from Kathandkin
Thank you so much Lindsey. Reviews like this really do mean the world. Hope to see you again
Reply from Kathandkin
Thank you so much for your order and such a lovely review Zoe. We are really pleased you love your jars as much as we love making them. Hope to see you again soon
Would definitely recommend
Excellent products, so reasonably priced, exactly as shown, super fast delivery
5 February 2022
Unprompted review
Reply from Kathandkin
Thank you so much for such a lovely review. We are so pleased you were happy with our prices and delivery. We hope to welcome you back soon
Excellent product the pink bottles were…
Excellent product the pink bottles were lovely colour and the delivery was really fast
1 February 2022
Reply from Kathandkin
Thank you Jodie for taking the time to write us a lovely review! We are glad that you like the colour of the pink pump bottles, we love them too! Hope to see you at Kath & Kin again soon :-)
Always a super speedy service with…
Always a super speedy service with amazing quality products
23 January 2022
Reply from Kathandkin
Thank you Lucy for leaving us a lovely review, we are so glad that your products arrived quickly and that you like them!
Gorgeous products 😍
Love my shampoo, conditioner and bubble bath set!! First saw them on Mrs Hinch's feed but purchased them in pink, perfect shade for my bathroom and really good quality. So easy to order and fast delivery too!
20 January 2022
Unprompted review
Reply from Kathandkin
Thank you Andrea for your kind words! It's so lovely to hear that you are enjoying your Shampoo, Conditioner and Bubble Bath Set. The pink bottles are such a nice colour and we are glad you like them as much as we do! We hope to welcome you back to Kath & Kin again soon :-)
Ordered the mrs hinch set
Ordered the mrs hinch set. The bottles are fantastic quality and look more expensive than they were. My order arrived super quick, I am so in love with these bottles and will definately be ordering again.
20 January 2022
Unprompted review
Reply from Kathandkin
Thank you Cassie for leaving us such a lovely review. We are so pleased that you like the Mrs Hinch Bottle Set and that they arrived with you in good time. We look forward to welcoming you back to Kath & Kin soon :-)
Lovely products
Fast delivery, very happy and the bottles are lovely look great in my bathroom.
19 January 2022
Unprompted review
Reply from Kathandkin
Thank you Karen for you kind words, we are so pleased that you are happy with your Pump Bottles! We hope to see you at Kath & Kin again soon :-)
Superb quality and speedy delivery!
Superb, speedy delivery. Shower gel etc bottles are really good quality. I bought the grey with white writing. I saw them originally on Mrs Hinch’s feed and had to order them. They’re big enough to fill for ages. I’m very pleased. Will definitely order from this company again.
19 January 2022
Unprompted review
Reply from Kathandkin
Thank you for taking the time to leave us such a wonderful review. We are so glad that your Shower Gel Set of Pump Bottles arrived quickly and that you are happy with them. We look forward to seeing you back at Kath & Kin again soon :-)
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