Katies Bingo Reviews 191

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Just an update I gave you 5 stars , apparently the instant bank withdrawal was a trial so now it takes 2/3 days to receive, plus when I changed my bank account I was told to get a letter from my bank... See more

Company replied

Rated 4 out of 5 stars

New site with a very girly feel. Lots of my favourite slots and a few good sized jackpot rooms The lack of newbie room or treats is a tad disappointing but maybe I've just been spoiled with all the... See more

Company replied

Rated 1 out of 5 stars

Didn't win one game spent 50 pounds, same name winners every day and night, winning more then once, some players aren't very friendly I won't be going back there sorry

Rated 1 out of 5 stars

I have tried many Cassava sites and all are same their Slots never pay. You'll never win. Their slots are joke just take your balance down, first your real money then all bonus no matter if you get... See more

Company replied

Company details

  1. Bingo hall

Information provided by various external sources

New players get 300% bingo bonus and 10 free spins on Fluffy Too Slot Game! Katie’s Bingo is owned and managed by Katie Cooper, a bingo player like you. Katie has been working hard over the last year to make a site that bingo players will love.

Katie's Bingo

Written by the company

Promotions
Katie has spent a lot of time coming up with other fun promotions, like a founding member mug. The mug will be personalised with your username and feature Katie’s signature cute look and feel is only available to players who commit to the site and deposit of over £50 in one month to become a “Master VIP”. T&C's Apply

Contact info

2.5

Poor

TrustScore 2.5 out of 5

191 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Confusing information

Just an update I gave you 5 stars , apparently the instant bank withdrawal was a trial so now it takes 2/3 days to receive, plus when I changed my bank account I was told to get a letter from my bank … that doesn’t happen in the digital age , it took then four days to sort out , maybe try and educate the live chat … to tell customers the same thing .. I’m confused I’m sorry if I don’t know the details I won’t be using again

10 October 2025
Unprompted review
Katies Bingo logo

Reply from Katies Bingo

Hello Wendy,

Thank you for taking the time to share your feedback about the withdrawal process.

We understand how important it is for customers to have a fast and reliable experience, and improving this area remains a top priority for us.

It’s unfortunate to hear that things didn’t go as smoothly as expected. Some processes can vary depending on the situation, which can understandably lead to confusion or frustration. That's why we always work to make things clear and simple.

To help us look into this further, please fill out our Trustpilot Contact Form so we can locate your account and investigate the issue properly.

If it’s easier, you can also pop onto our 24/7 live chat, one of our lovely team members will be happy to help you right away.


Best regards,
katiesbingo.com Team

Rated 5 out of 5 stars

I had an issue with my withdrawal

I had an issue with a withdrawal and the staff that I dealt with were brilliant and sorted my issue out promptly. Thank you

5 September 2025
Unprompted review
Katies Bingo logo

Reply from Katies Bingo

Hi Paula

Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.

At Katies Bingo, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.

We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!

Best regards,
The Katies Bingo Team

Rated 5 out of 5 stars

My experience was good very helpful so…

My experience was good very helpful so hopefully my problem will be fixed soon very nice person Alin D.

22 September 2024
Unprompted review
Katies Bingo logo

Reply from Katies Bingo

Hi Theresa,

Thank you so much for your amazing review!

Our team works diligently to make sure our customers have the best experience possible, and it's always wonderful to hear when their efforts are noticed and appreciated.

Thank you once again for your feedback. We hope you will continue to enjoy our services and have an amazing time on our website.

Kind regards,
Katie's Bingo Team

Rated 1 out of 5 stars

I honestly thought reading Katie's…

I honestly thought reading Katie's story that this would be an honest bingo site, how wrong was I. This has to be the worst site I have ever wasted my hard earned money on, all slot games are Fixed 1000% as for the bingo I thought I must be wrong when I got down to 3 numbers for full house it said I needed 4 so kept a close eye on that and no I wasn't wrong also Fixed to the Max, same winners ..one more thing those saying it's a great site can Guarantee they work for this site. Be careful who you swindle you don't no who's joining your crap site... I will be back 😁

4 June 2021
Unprompted review
Rated 1 out of 5 stars

dont join worst site ever u will not…

dont join worst site ever u will not win a penny and if you do the wagering is is a joke they always leave u with 1 pence in your bonus section so u cant withdraw oh and the live chat seems to go away when u lose should be closed down 100 in win 4 pound

28 February 2021
Unprompted review
Rated 5 out of 5 stars

Great fun 👍🏻

I am yet to deposit (waiting for payday!!) but have played a few of the freebie games. Great new member promos and easy to use rooms. fFriendly room hosts too! So far so good! Looking forward to playing a few games more! Great fun 👍🏻

27 April 2019
Unprompted review

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