FortunePlay Spielkasyno Reviews 28

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

If you reload the page, the whole chat history disappears and you have to explain your issue again from scratch. Happened to me twice during a withdrawal question. Feels really unprofessional.

Rated 1 out of 5 stars

Tried a few table games and the rules were either hidden or poorly written. For new variants of blackjack or poker you really need clear instructions, but here it's like they assume you already know.

Rated 5 out of 5 stars

Honestly thought the bonus was confusing at first, but I hit a decent payout during free spins. Will probably deposit again next weekend.

3.2

Average

TrustScore 3 out of 5

28 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.2

All reviews

(28)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Tiny win stole my sleep

Stayed up too late chasing a bonus that finally hit, only to pay like 10x my bet. I was tired and cranky and felt stupid for wasting half the night. Not blaming them fully, but this site sure didn’t help.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Unclear game rules

Tried a few table games and the rules were either hidden or poorly written. For new variants of blackjack or poker you really need clear instructions, but here it's like they assume you already know.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Live chat logs lost

If you reload the page, the whole chat history disappears and you have to explain your issue again from scratch. Happened to me twice during a withdrawal question. Feels really unprofessional.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Interface lag on older laptop

On my older laptop the site barely runs. Animations make everything choppy, even the cashier page hangs. Other casinos work okay on the same device, so it’s clearly how this one is built.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

No phone support

Sometimes it's easier to just call and explain, but they only have chat and email. When things get complicated, typing everything out is a pain and they still misunderstand.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Bonus expired overnight

Claimed a reload bonus in the evening, planned to play next day. Logged in after work and it was gone, apparently “24 hours from activation” buried in the terms. My fault maybe, but feels intentionally sneaky.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

VIP emails are a joke

They keep calling me “VIP” in emails, but all they offer is a slightly bigger reload bonus with even worse wagering. No personal touch, no real perks, just marketing fluff.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Boring loyalty program

They talk a lot about loyalty rewards but it’s basically a slow grind for tiny cashback that barely matters. I played a few weeks and got cents back, literally.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Bank card declined

My card worked everywhere except here. It kept saying “transaction declined” but money was held for a while in my bank. Took hours to sort out. Not worth the stress.

1 July 2026
Unprompted review

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