Bad service. Defective product.
I purchased a 14k gold charm that had the word 'sweety' on it. It looked nice when I received it, so I wrote a positive review. When I tried it on it appeared that the word 'sweety' was written backwards on the charm so I contacted them. They informed me I had the charm upside down. I felt like silly and apologized for wasting their time. Then I went to put it on again and was conscious to put it right side up. Then I realized that the bail was on incorrectly put on the bottom of the charm rather than top, so it would only hang upside down. I tried to contact them on their website, by text, and on Instagram and no one has responded after days. Now I see all of these negative reviews and I wish I had researched them before buying.








