When I purchased these I first got a confirmation email, the day after I received another email saying 1 sheet out 3 of the deer pattern, the gnome book and all 3 of wild animal were out of stock. I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have only just discovered this company as they now stock my favourite (Pink ink Design) stamps. Website is easy to use, products good, delivery by Royal Mail & arrived promptly. I purchased the m... See more
The choice of designs attracted my attention - many different ones for card making, and the fact that you can purchase a bundle which gives you everything you need to make them. The quality is excel... See more
I keep ordering more 'goodies', even though I think I don't need anything else. I just love every thing I get. It's like Christmas, when the postman hands me my latest package. Great firm, great qu... See more
Company details
- #1 of 11 best companies in Cake Decorating Equipment Shop
- #5 of 53 best companies in Arts and Crafts Shop
- #4 of 57 best companies in Craft shop
Written by the company
Katy Sue Designs, established in 1993 by Sue Balfour and her mother, Doreen, is a leading name in the crafting industry. Specialising in innovative craft products, our focus lies in designing and manufacturing award-winning silicone moulds for cake decorating and high-quality craft products widely used by cake decorators and craft enthusiasts worldwide.
Craft and Decorate with Confidence: Katy Sue Designs 100% Satisfaction Guarantee!
At Katy Sue Designs, we stand by our products with unwavering confidence. Experience the assurance of our 100% Satisfaction Guarantee.
Here at Katy Sue Designs, our mission is to empower crafters and cake decorators of all levels to unleash their creativity without hesitation. We understand the importance of quality and reliability in every crafting project. That's why we offer a 100% Satisfaction Guarantee on all our products.
If for any reason you're not completely satisfied with your purchase, simply reach out to our dedicated customer service team, and we'll work with you to make it right. Whether it's a replacement, refund, or assistance with your crafting journey, we're here to ensure your satisfaction is met, every step of the way.
Craft with confidence and explore our extensive range of high-quality silicone moulds, crafting tools, and accessories. Join the thousands of satisfied customers who trust Katy Sue Designs for their crafting needs. Your satisfaction is our priority!
Contact info
Unit 6 Holman Court, Henry Robson Way, NE33 1RL, South Shields, United Kingdom
- 0191 427 4571
- info@katysuedesigns.com
- katysuedesigns.com
4.9
Excellent
24k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always look forward to my orders as the…
Always look forward to my orders as the quality is excellent
4 September 2026
Ordering was very easy
Ordering was very easy. Delivery of the items was excellent. All items were very well packed. All products were of excellent quality. I will definitely carry on dealing with them.
4 September 2026
I love this Company !!!
I order from Katy Sur quite regular, and their service is very good and in the post by the end of the day ,as I get it next day or day after . The kits are lovely too and easy to sit and make ,without any hassle .
4 September 2026
Amazing how quickly my frames and…
Amazing how quickly my frames and florishes took to arrive, This product is very good quality and it looks beautiful. I will certainly have some good times with these frames and flouishes.excellent qualityThank you so much.
30 August 2026
The website was so easy to use
The website was so easy to use, I ordered my hoods on Friday afternoon and they arrived the following morning. Brilliant service and great products
4 September 2026
Love the Christmas bits
Love the Christmas bits, started making the cards already , couldn’t wait to start
3 September 2026
Christmas and birthday peelables. Excellent products and first class…
Excellent products and first class service. Thank you so much. I will be back .
4 September 2026
I ordered my goods from Katy Sue and…
I ordered my goods from Katy Sue and within a couple of days they were delivered to my door in pristine condition. I am really pleased with their service. Amazing!
2 September 2026
Love Katy Sue Designs
These are fabulous . A sheet of Christmas banners. I can't wait to use them on my Christmas cards that are plain it will certainly brighten them up.The quality is excellent. The delivery service was also excellent. I love buying from Katy Sue Designs .
2 September 2026
As usual a fantastic product
As usual a fantastic product. That arrived well packed and very quickly.
4 September 2026
Arrived very quickly
Arrived very quickly, exactly as advertised, in fact better than advertised.
3 September 2026
Absolutely love all your designs and…
Absolutely love all your designs and packs. Thank you for recarnating my interest in card making. X
1 September 2026
great prices on their products
great prices on their products, and super fast delivery service. Always pleasant shopping on their website. Never disappointed.
2 September 2026
Lovely selection of 3D decoupage card…
Lovely selection of 3D decoupage card making designs.
Please could you get some golf or golfing decoupage as well as the cricket, football and rugby that you do already.
Thank you for your products they are great
31 August 2026
No cutting
Easy to make cards.
No cutting.
Everything in the package to make cards..
2 September 2026
Very speedy delivery as always great…
Very speedy delivery as always great product I have already made a card with it thank you very much
2 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.