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KAYAK Reviews 88

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TrustScore 1 out of 5

1.2

Vehicles & Transportation
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Rated 1 out of 5 stars

Horrible! Trying to book flights, I see a good price option. But when I select it, I am transferred to another booking site with an array of completely different options. Tried this several times and... See more

Company replied

Rated 1 out of 5 stars

Over two days I kept getting offers on United that were not available when I was sent to the United website. I can't believe the database is synched only every couple of days. And I've had this proble... See more

Company replied

Rated 2 out of 5 stars

I downloaded the app. Tried to get into it but it kept cutting out & closing down. I find these apps are designed by people who know themselves what they are doing. They don't take in to consideration... See more

Company replied

Rated 1 out of 5 stars

I was searching for a flight a continually getting a price around 900, but then when i select it, I'm told the price has changed to 1171. I can't understand why your system can't be updated to reflect... See more

Company replied

Company details

  1. Vehicles & Transportation

Information provided by various external sources

KAYAK searches hundreds of other travel sites at once to find the information you need to make the right decisions on flights, hotels & car hires.

Contact info

1.2

Bad

TrustScore 1 out of 5

88 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Poor user experience on the site

Poor user experience on the site, difficult to determine which options are available with filtered options.

20 October 2018
Unprompted review
KAYAK logo

Reply from KAYAK

Hi there,

Thanks for leaving us a review.

If you have any questions regarding the usage of our filters, please feel free to reach out to us directly at:

https://www.KAYAK.ie/support

Our support team are always glad to help!

Best,

Robert
The KAYAK team

Rated 1 out of 5 stars

Disappointing

When I went to book the flights chosen, they were no longer available at that price

9 October 2018
Unprompted review
KAYAK logo

Reply from KAYAK

Hi there,

Thanks for leaving us a review.

Prices and availability changes do happen.

If it happens again, please share with us at https://www.KAYAK.ie/support and we'll check it out!

Best,

Robert
The KAYAK team

Rated 2 out of 5 stars

Great information and easy to use

Great information and easy to use, love the breakdown of prices, would highly recommend it

28 September 2018
Unprompted review
KAYAK logo

Reply from KAYAK

Hi Mary,

Thanks a lot for your positive review.

If you have any questions about KAYAK and our filters, feel free to reach out to our team at:

https://www.KAYAK.ie/support

We are always glad to help!

Best,

Robert
The KAYAK team

Rated 3 out of 5 stars

Time consuming to set up an alert

8 September 2018
Unprompted review
KAYAK logo

Reply from KAYAK

Hi,

Thanks for the feedback. Did you know what you can tap the little bookmark icon within a search result to save an alert and to start watching that specific fare?

Hope this helps,

Monica
Team Cf

Rated 3 out of 5 stars

Would like notifications on hotel…

Would like notifications on hotel packages based on my search

28 August 2018
Unprompted review
KAYAK logo

Reply from KAYAK

Hi Ken Donohoe,

That's a great suggestion. I will let the team know. in the meantime, set a hotel price alert to stay tuned in: https://www.kayak.ie/profile/dashboard

Thanks for the review,

Monica
Team KAYAK

Rated 1 out of 5 stars

Gave me some great options

19 August 2018
Unprompted review
KAYAK logo

Reply from KAYAK

Hi Margaret,

Happy to hear you liked our options, but why only 1 star? If you have any suggestions on how we can show you even greater options, please send us a note via www.KAYAK.ie/support.

Thanks a bunch,

Monica
Team KAYAK

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