Kay Garage Doors Reviews 

118
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being extremely helpful, friendly, and professional during all different stages of the project. The installation process is consistently described as exceptionally smooth, quick, and completely hassle-free from start to finish. Some people also felt that the pricing offered very good value and remained highly competitive compared to the wider market. Consumers additionally noted that communication was prompt, clear, and efficient right from the very first enquiry. Reviewers often mentioned the impressive overall quality of the products delivered and the immaculate clean-up afterwards.

What people talk about most

Service

People report positive experiences with service, highlighting prompt responses and professional... See more

Staff

Reviewers mention positive feedback about staff, highlighting that everyone from the office team to the... See more

Product

Customers consistently note positive experiences with product, highlighting the fantastic quality and... See more

Quality

Consumers find quality to be exceptional, expressing great satisfaction with the high standards of their... See more

Price

Users describe positive interactions with price, highlighting that costs are fair, clear, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Measured and fitted in the same afternoon yesterday 20/8/25. Lads who fitted garage door were very careful and got old door out without damaging property even although rough casting and upper plas... See more

Rated 5 out of 5 stars

Fantastic service from beginning to end. From the initial contact right through to fitting Kay were great to deal with. There was a slight manufacturing delay but was kept fully up to date.... See more

Rated 5 out of 5 stars

Our new garage door looks fantastic. We were given good advice on first enquiry. Kays arrived promptly each visit, installed new door quickly and old door removed. Everything cleared away. Very please... See more

Rated 5 out of 5 stars

Mum is delighted with her new garage door . This company was recommended by a friend , and we are always keen to support local companies in Stirling. We popped into their showroom and immediately felt... See more


Company details

  1. Garage door supplier

Written by the company

Offering first class garage door installations, services and repairs throughout Scotland's Central Belt.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(118)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Communication good

Communication good. Timeframe as discussed. Service excellent. Door and installation as expected with no glitches. Seamless service.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. Timely quote and the work was completely to a high standard on time. We're very happy with the new doors.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

10/10 service was fantastic from start…

10/10 service was fantastic from start to finish. Called to make an appointment, out the same day to measure, picked new door and delivered within time frame. Garage door now fitted and we LOVE IT!!
Highly recommend Kay Garage Doors. Thanks again for all your help.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Just had a garage door fitted today…

Just had a garage door fitted today could not recomment Scott & his team enough.
From getting the garage measured & given use option with design & price's to fitting day.
Scott & his team were very professional through out this time

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Don’t hesitate in contacting Kay Garage Doors

After some research, thankfully we discovered Kay Garage Doors. From the initial contact until completion they were fantastic to work with. We wanted something specific to work for our family life. They were able to advise and deliver. There was a sight delay from the factory. We expected this due to the type of door we opted for. Scott contacted with continued updates. The fitting team arrived, worked quickly and methodically. Took old door and any packaging etc away with them. The communication was fantastic, not all companies work like this. Would 100% recommend Kay Garage Doors.
Thanks again.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Needed a new door to replace a broken and rusty garage door. Kay were very helpful during the first phone contact, and even more so when we went to their showroom - took lots of time and care to talk us through our options and advise us what door would be most suitable for us. The fitting itself was carried out quickly and effectively. Thoroughly recommend this company.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Breath of fresh air

It is a real pleasure to write a good review for a change; so many firms let you down.
Mechanism of garage up and over door was badly broken; I thought beyond repair. Found 2 firms online with good reviews. First one called I had to leave a message. Called Kay Garage Doors and spoke to them who asked for photos, which I sent. Scott answered promptly, gave me a knowledgeable assessment of the problem and quotes for repair or a new door. The repair quote was very reasonable as was the time scale, so I went for that.
Billy arrived, on his own, within the time slot arranged and was polite and friendly. He completed the repair with no fuss or adverse comment. The result was perfect.
Price was as quoted and I could pay by card machine on the spot. Easily a 5 star service.

18 June 2024
Unprompted review
Rated 5 out of 5 stars

This company is the real deal

This company is the real deal. I wanted an electric roller door for my garage but didn't know which company would be best. I intended to compare online companies for the best price and service. I started with Kay garage doors and having looked at their feedback and speaking with Scott I didn't look any further. I sent photos and dimensions and explained what I wanted, the ordering process was a breeze and the day of the fitting the lads were great taking an hour to fit the door. It looks and works great. The whole experience was fantastic, great customer service, great fitting and great product. This is one invoice I am more than happy to pay.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Electric garage door

Excellent service from beginning to end. Great communication with fast and efficient fitting. Lads started in the morning and we're finished before lunchtime. Took old door and all rubbish away. I could not have asked for a better service. Thoroughly recommend this company.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Fast, efficient service

Contacted them by message, they got back to us the same day with a date and time. Came exactly when they said, quote received same day. We accepted the quote by phone and were given a option for installation the same day. They came when they said, New door was installed, very professional, very tidy job. Took away all old door and fittings, very impressed.

6 July 2023
Unprompted review
Rated 5 out of 5 stars

5 Star service from a beginning to end

Phoned Kay garage doors on Thursday as one of the cord had split explained the issues got a quote told that they could be there on Tuesday between 1 and 3 engineer turned up at 1:10 and carried out the repair first class service from a first class company 5 star review and thank you.

7 March 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. I discovered the garage in my new property wasn’t secure and needed a door fitting ASAP. They were extremely quick to help me out and the staff even did overtime at the weekend to fit the door. Very professional and did a very good job. Thoroughly recommend.

12 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Garage door jammed up at 14.00pm and the company had an engineer out at 16.00pm. Fixed the door in 15 minutes. Excellent service and response. Certainly recommend.

18 January 2022
Unprompted review
Kay Garage Doors logo

Reply from Kay Garage Doors

Hi Derek, thanks for the review and glad to have been of assistance. Thanks, Kay Garage Doors

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