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Rated 1 out of 5 stars

Do not buy from this company, I ordered Ugg’s in November 2025, my money was taken straight away, and nothing has arrived yet (January 27th). There is no recourse to chase or claim a refund, I am kick... See more

Rated 1 out of 5 stars

This is a scam, I bought some shoes from them and never arrived, initially they were answering my email saying that the shoes were in transit but after a month they stopped replying to my emails and n... See more

Rated 1 out of 5 stars

7/11/2025 AVOID! If it's too good to be true it probably is. Ordered HOKA trainers £63, received order confirmation then nothing. Emailed them chasing ny order, no reply. Raised a dispute w... See more

Rated 1 out of 5 stars

Definitely a scam website! Payment taken and processed by kaysband LLC from your bank immediately. Tracking number by yun tracking does not move beyond processing. Ordered Ugg’s on the 10th november,... See more

Company details


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1.1

Bad

TrustScore 1 out of 5

161 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a scam

This is a scam, I bought some shoes from them and never arrived, initially they were answering my email saying that the shoes were in transit but after a month they stopped replying to my emails and never got the shoes

18 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company, I ordered Ugg’s in November 2025, my money was taken straight away, and nothing has arrived yet (January 27th). There is no recourse to chase or claim a refund, I am kicking myself for being so stupid as not to check this fake company first….absolute charlatans.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Definitely a scam website

Definitely a scam website! Payment taken and processed by kaysband LLC from your bank immediately. Tracking number by yun tracking does not move beyond processing. Ordered Ugg’s on the 10th november, nothing has arrived. I have informed Shop that they should take down this website as payment confirmed by shop on their app but it does not protect your payment.PLEASE DO NOT USE KAYSBAND their email is obviously is not legitimate,and if you try to contact by telephone it answers in Chinese. I have informed Kaysband in DENMARK that they need to take action if indeed they are a legitimate company!
Go through your bank to claim refund. Shame on them 😡

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Definite SCAM - AVOID

Definite SCAM, order HOKA trainers, money taken from CC, to updates on delivery ETA, no response to emails. Reported to my CC company who have got me a refund.

AVOID AVOID AVOID

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a pair of underpriced…

Ordered a pair of underpriced “HOKA”(NOT!) running shoes. After 2 weeks I chased up the tracking number (from China!) and it didn’t exist. I have sent 5 emails to the company and they have not responded. THIS IS A HOAX
DO NOT USE THIS DUTCH REGISTERED SCAM-SHOP

18 November 2025
Unprompted review
Rated 1 out of 5 stars

AVOID! SCAM! FAKES!

7/11/2025 AVOID!

If it's too good to be true it probably is.

Ordered HOKA trainers £63, received order confirmation then nothing. Emailed them chasing ny order, no reply.

Raised a dispute with my bank, within days they refunded me whilst investigation ongoing.

UPDATE 15/12/2025 - trainers arrived today, fakes!

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Lad vær med at handle hos dem

Lad vær med at handle hos dem, de sender varer som er stærkt forsinket og holder ikke varer beskrivelsen .
Dårlig pasform.
Værste Kina skidt man kan få.
Matriale rent plastik.
Bestilte en Bomber jakke i skind, fik en form for plastik pose som skulle ligne en jakke.

Warning.
Do not shop in this store.

30 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam

This online website promotes products that they do not deliver.
I ordered a pair of shoes promoted as Birkenstock. Not only it took an extremely long time to be delivered, but it was also not a Birkenstock pair of shoes and instead a very cheap copy of such.
Their return policy is to write them asking for a return label which I did. In return they offered me 50% reimbursement and to keep the product OR to get a return label frlm them flr a full reimbursement, which I requested.
After this request I have been following up for over a month now with now answer.
In short, this just seems like scam to me and would strongly recommend to stay away from puechssing anything from this website.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. You will not get your order and the money is withdrawn asap.
The address and phone number on the homepage is not correct

26 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM - stay away!

If you are reading this, I hope you were smarter than me and you have been checking Trustpilot reviews before completing your online purchase on Kaysband.com

As all the other customers have reported, this company is a SCAM. The address in Denmark is fake as well as their phone number. They will immediately charge your card and you cannot cancel the order and get a refund, not even right after you completed the order. They will never reply any of your emails. The only thing you can do is to report them to the Police and to ask your bank to claim back the money as victim of a scam.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM !

SCAM !! Avoid at all cost - Shoes took more than a month to come, they come loose not in a box and they are sizing too small. The phone number to call is fake as the email

22 July 2025
Unprompted review

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