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See what reviewers are saying

Rated 5 out of 5 stars

I have purchased booster boxes of Lorcana from these guys a few times now and their shipping is always so speedy with their products being well packaged. Customer service is always speedy and kind too... See more

Rated 5 out of 5 stars

I have bought a few booster boxes now from Kazzora and I have not been disappointed! My items are always securely packaged and arrive on time. When there have been delays, Kazzora gets back to me real... See more

Rated 1 out of 5 stars

Poor company took pre orders in January with money taken, June comes round not enough allocation to fulfil order... nice interest free loan from me thanks guys

Rated 5 out of 5 stars

I bought several DB boxes. Excellent service provided and great customer support. Everyone should use them. The fact they managed to get it to me on time whereas other companies had to delay there pro... See more

Company replied

Company details

  1. Hobby shop

Written by the company

At Kazzora we focus on You! Our goal, is to offer a wide-range of great and entertaining products, so you can enjoy them among your loved ones as much as we do! Just sit back and watch us take care of all your games needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Highly Recommend!

I have purchased booster boxes of Lorcana from these guys a few times now and their shipping is always so speedy with their products being well packaged. Customer service is always speedy and kind too. Highly recommend 😊

19 July 2024
Rated 5 out of 5 stars

Experience

I have bought a few booster boxes now from Kazzora and I have not been disappointed! My items are always securely packaged and arrive on time. When there have been delays, Kazzora gets back to me really quickly and I cannot fault their communications, thank you!

7 June 2024
Rated 1 out of 5 stars

Very poor communication

Ordered a case of one piece OP07 which has most likely been delayed but no idea what is going on due to a lack of information. I have attempted to contact kazzora but no reply yet. Just really disappointed due to being left in the dark.

2 July 2024
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed with Order…

Extremely Disappointed with Order Fulfillment and Communication

I pre-ordered a case of trading cards from Kazzora six months ago, paying £1000 upfront, with the promise that the order would be fulfilled on 28/06/24.

When I reached out to inquire about my order, I was informed that there were stock issues. Yet, my order is still pending, and I have received no updates or clear communication regarding when I can expect delivery until today. This lack of transparency and delay is unacceptable.

Moreover, holding onto my money for six months without fulfilling the order or providing any meaningful updates is deeply concerning and falls short of acceptable business practices. According to UK trading standards and the Consumer Rights Act 2015, pre-ordered items should be delivered within the agreed timeframe, and this company has clearly failed to meet these obligations.

I urge Kazzora to address these issues immediately and fulfill their commitments to their customers. Until then, I cannot recommend this company and will be escalating this matter to the relevant consumer protection authorities.

Yours sincerely,

Chris.

28 June 2024
Unprompted review
Kazzora logo

Reply from Kazzora

Hello Chris,

Thank you very much for your review!

Unfortunately, One Piece Card Game products did put a big disappointment mark on us and all One Piece fans worldwide because of the stock issues.

This is definitely something that took us by surprise as with OP05 we managed to get a lot of stock but by the time we got to OP06, EB01, and OP07 is like the stock vanished everywhere as we are not the only retailer unable to fulfill all pre-orders.

Because this happened, we decided not to open any pre-orders for One Piece Card Game products unless we know for sure about the allocations which are normally done 1-2 weeks before release, or if we do make them available then it will be for a tiny amount of stock to avoid further disappointments.

Once again we do apologize for the inconvenience this has caused you.

Have a good day!

Rated 5 out of 5 stars

Dragonball fusion world

I bought several DB boxes. Excellent service provided and great customer support. Everyone should use them. The fact they managed to get it to me on time whereas other companies had to delay there products means I'll continue to use Kazzora.

20 May 2024
Kazzora logo

Reply from Kazzora

Hello Mohammed,

We are happy to hear that you had a good experience shopping with us.

Thank you very much for the awesome review! :)

Rated 5 out of 5 stars

Great communication and experience

Highly recommend this seller very transparent and trustworthy. Extremely communicative.

20 May 2024
Kazzora logo

Reply from Kazzora

Hello Matt,

We are pleased to hear that you had a nice experience shopping with us!

Thank you very much for the great review! :)

Rated 5 out of 5 stars

Fast delivery

Fast delivery, they stick to their delivery estimates and the packaging is the best I’ve seen which really protects your products. Will defo buy from them again :)

27 April 2024
Unprompted review
Kazzora logo

Reply from Kazzora

Hello Dylan,

We are pleased to know that you had a good experience shopping with us.
Thank you very much for the nice review! :)

Rated 5 out of 5 stars

Fantastic!

Fantastic!

8 April 2024
Kazzora logo

Reply from Kazzora

Hello Ky Harding,

Thank you very much for the amazing review! :)

Rated 5 out of 5 stars

10/10 recommend.

Shipped very quickly in perfect condition. Would shop here again!

6 April 2024
Kazzora logo

Reply from Kazzora

Hello Mark,

Thank you very much for the great review!

We are happy to hear that you had a good experience shopping with us! :)

Rated 5 out of 5 stars

Best service

Firstly item was well packed with care,item was well protected, best I’ve seen yet, second was the envelope with receipt tucked in, I guess detail really is everything! Delivery was prompt and item was as described, I would buy from again highly recommend this company! From ordering to receiving. 10/10

3 April 2024
Kazzora logo

Reply from Kazzora

Hello G,

We are pleased to know that you had a good experience shopping with us.

Thank you very much for the great review! :)

Rated 5 out of 5 stars

Honestly ordered from many tcg…

Honestly ordered from many tcg retailers but this one takes the 🎂. The packing to ensure that the goods delivered have no damage received was impeccable. This ain’t the last they’ll see from me!!!

5 April 2024
Unprompted review
Kazzora logo

Reply from Kazzora

Hello Affan,

We are very happy to know that you you had a nice experience shopping with us.

Thank you very much for the amazing review! :)

Rated 5 out of 5 stars

Great turn around and packaging

Smooth every step of the way. Thank you Kazzora

18 March 2024
Kazzora logo

Reply from Kazzora

Hello Batman,

We are glad to hear that you had a good experience shopping with us.

Thank you very much for the great review! :)

Rated 5 out of 5 stars

Perfect.

Perfect seller fast delivery well packaged will use again highly recommend A+++

18 March 2024
Kazzora logo

Reply from Kazzora

Hello Gary,

Thank you very much for the amazing review.

We are thrilled to have you as a customer. :)

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