KB Appliance Repair Reviews 23

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Keith at KB Appliance is our go to place for any appliance repairs. He is genuine, honest and reliable. He will always do his utmost to give a first class service. Always talking you through the job.... See more

Rated 5 out of 5 stars

Keith is super knowledgeable and explains everything clearly. I felt fully satisfied with his service. I particularly liked being informed of his eta too. He provides advice, is careful and tidy and... See more

Company replied

Rated 5 out of 5 stars

Keith of KB Appliances was absolutely brilliant. Firstly, when I called him (recommended by my neighbour) he was really polite and helpful and fitted us in really quickly. When he came round he did ex... See more

Company replied

Rated 5 out of 5 stars

A neighbour recommended KB Appliance Repair to us. Everything went smoothly from booking to repair. We appreciated being given an approximate arrival time (4-hour timeframe) and a phone call when he w... See more

Company replied

Company details

  1. Appliance repair service

Written by the company

Serving the South Coast of England with quality domestic appliance repairs. Gas Safe. Over 20 years of repairing all brands of domestic appliances. We provide the service you deserve.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Range Cooker

Keith at KB Appliance is our go to place for any appliance repairs. He is genuine, honest and reliable. He will always do his utmost to give a first class service. Always talking you through the job. I Would definitely recommend. Thank you Keith

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Appliance Repair Service

Keith of KB Appliances was absolutely brilliant. Firstly, when I called him (recommended by my neighbour) he was really polite and helpful and fitted us in really quickly. When he came round he did excellent work, explained everything as he went along, was super clean and tidy, didn't push us in to buying a part we didn't need, he was lovely and friendly. Also his communication was excellent, texts to say when he was coming, turned up in the slot, sent an email after with a summary of the work for me to keep. I am SO impressed and very grateful. Would highly recommend.

20 June 2024
Unprompted review
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Reply from KB Appliance Repair

Thank you for taking the time to give us such a lovely review. We work really hard to ensure our customers get the best possible service at all times, and are so thrilled to hear that we've lived up to that expectation with you.

Rated 5 out of 5 stars

Keith Can Help!

Keith is super knowledgeable and explains everything clearly. I felt fully satisfied with his service. I particularly liked being informed of his eta too. He provides advice, is careful and tidy and most of all he has the solution for a faulty machine! Thank you Keith / KB Appliance Repair. I will recommend you to others.

3 June 2024
Unprompted review
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Reply from KB Appliance Repair

Thank you so much for the wonderful review. We really strive to keep customers informed every step of the way and are happy to hear that you found our process helpful. :)

Rated 5 out of 5 stars

Professional

Professional, courteous and prompt service. Would be happy to recommend.

26 March 2024
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Reply from KB Appliance Repair

Thank you for taking the time to submit a review. We really appreciate the feedback and are thrilled that you were happy with our services. :)

Rated 5 out of 5 stars

Washing machine repair

Keith was very helpful and showed me the repair and explained it before going ahead very tidy and friendly.

28 March 2024
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Reply from KB Appliance Repair

Thank you for taking the time to leave a review. It really means a lot. :)

Rated 5 out of 5 stars

Trustworthy and neat

Nice, precise, neat, good communication! Did the job well!

19 March 2024
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Reply from KB Appliance Repair

Thank you for taking the time to submit a review. It really means a lot to us. ☺️

Rated 5 out of 5 stars

Microwave repair

Prompt service. Good information about the faulty appliance and swift outcome to resolve the problem.

6 March 2024
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Reply from KB Appliance Repair

Thank you for taking the time to add a review. It really means a lot to us and is so very appreciated. We do our best to provide excellent service at all times. We feel it’s what our customers deserve. :)

Rated 5 out of 5 stars

You responded to our request in…

You responded to our request in excellent time and your engineer came within a couple of days. He sorted our problem immediately. What more could I ask. Thank you, brilliant service.

11 March 2024
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Reply from KB Appliance Repair

Thank you for taking the time to submit a review. It really means a lot. We try to provide excellent service at all times and are thrilled to hear that you were happy with it.

Rated 5 out of 5 stars

Timely, effective and reliable

Timely, effective and reliable.
Phoned when 30 minutes away. Clean, polite and fixed my machine without needing new parts.
Also offered advice how to avoid breakdowns in the future.
Thank you.

12 March 2024
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Reply from KB Appliance Repair

Thank you for taking the time to submit a review. It really means a lot to us.

Rated 5 out of 5 stars

Excellent Service

Excellent service from start to finish. Will definitely use this company again.

12 March 2024
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Reply from KB Appliance Repair

Thank you for taking the time to submit a review. It really means a lot to us.

Rated 5 out of 5 stars

Prompt and friendly

Prompt and friendly. Sadly couldn’t repair the machine.

28 February 2024
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Reply from KB Appliance Repair

Thank you for taking the time to give us a review. One of the most frustrating things about being an appliance repair technician is being unable to repair a machine due to parts not being available. If you need any help in the future, please don't hesitate to reach out.

Rated 1 out of 5 stars

Unsucessful repair cost £75

Unfortunately unable to give a higher score as the guy was only here 5 minutes , said he was unable to fix it and left but still charged the full repair price of £75 .

26 February 2024
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Reply from KB Appliance Repair

We're sorry to hear that you were unhappy with your visit. Unfortunately as we were contracted by NAC, we do not set the prices; had we been hired independently we would have had some leeway with regard to the pricing. We will be in touch to discuss this with you further.

Rated 5 out of 5 stars

We were very happy with the work…

We were very happy with the work carried out

23 February 2024
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Reply from KB Appliance Repair

Thank you for taking the time to submit a review. It really means a lot. We do our best to provide the best possible service at all times. :)

Rated 5 out of 5 stars

Reliable, trustworthy & efficient

A neighbour recommended KB Appliance Repair to us. Everything went smoothly from booking to repair. We appreciated being given an approximate arrival time (4-hour timeframe) and a phone call when he was on his way. He needed to order a part and this arrived promptly. Would definitely recommend!

20 February 2024
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Reply from KB Appliance Repair

Thank you for taking the time to submit a review. We greatly appreciate it. We strive to provide the best service possible at all times and are so happy to hear you were happy with your experience.

Rated 5 out of 5 stars

Defective gas hob repair

Keith kept us informed of his arrival time and carried out the hob repair quickly and efficiently.

5 February 2024
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Reply from KB Appliance Repair

Thank you for taking the time to give us a review. It really means a lot to us. We do our best to keep everyone updated so they know what to expect and when. :)

Rated 5 out of 5 stars

Keith was personable and honest with…

Keith was personable and honest with his advice. I would certainly use his services again.

23 February 2024
Unprompted review
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Reply from KB Appliance Repair

Thank you for taking the time to leave us a review. It means a lot. We take pride in our integrity and always want to give the best service possible.

Rated 5 out of 5 stars

Keith telephoned me within 24 hours and…

Keith telephoned me within 24 hours and came the next day. He was very polite and clearly explained the problem with my Bosch dishwasher and sorted it out for me.
I would recommend.

21 February 2024
Unprompted review
KB Appliance Repair logo

Reply from KB Appliance Repair

Thank you for taking the time to leave a review. It means a lot to us to be able to make the repair experience as enjoyable and stress free as possible. :)

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