KCM Waste Management Reviews 276

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

After being letdown by our usual Skip supplier we were recommended KCM. After making contact with Elisa who called to see us on the same day to discuss our requirments, we decided to use KCM. Within a... See more

Company replied

Rated 5 out of 5 stars

Ive been having real issues with our other waste management company, asked Elisa to come in and speak to me about their service and cost, which she did within a day, we agreed the costing and signed t... See more

Company replied

Rated 5 out of 5 stars

Best skip hire about - might be a tad more expensive than other local skip hires but the customer care is first class from booking team to drivers. Delivery and collection is always when they say and... See more

Rated 4 out of 5 stars

Great booking experience. Stated delivery & pick up day at the time. Job was subcontracted to a local firm who were fab delivering but keep moving the collection day. Was told Wed then Thur then Fri a... See more

Company replied

Company details

  1. Waste-Management Service

Written by the company

KCM is a leading South Yorkshire waste management company with a team of over 120 experienced professionals. We're committed to providing a one-stop shop for all your waste disposal needs, with a focus on customer service and environmental responsibility. We're committed to providing our customers with the best possible service, and we're always happy to answer any questions you may have.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

276 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

This is my second skip to date although…

This is my second skip to date although KCM is only 5 mins away from my home emailing was very easy as I got a quick response as the delivery was going to be between 8am /12pm the next day this wasn't the case I waited from 8.am in the car till 12pm hoping that my skip would arrive no sigh then waited till 1pm no sign i decide to phone them as a lady said that the times were not guaranteed ..I was getting very impatience as now was waiting 5 hrs !!!! This was loss production as I was hanging about in the car so no other car would take up the space .. it got to 2pm eventually the skip arrived the person who dropped it off was really friendly and explained that they were waiting for the arrival of the skip .. please KCM can you make sure you make it clear on the email that the times are not going to be possible to avoid long waiting times a text would be good to update when they is going to be a drop off .. this time I was not happy more frustrated not sure if I will use you again ..

8 February 2021
Rated 5 out of 5 stars

Impressed with the driver's manoeuvring…

Impressed with the driver's manoeuvring skills! Few cars parked up near our drive on both sides of the road, (not the widest of roads) which I thought would make it impossible for him to be able to get the skip on our drive, he managed to do this with out causing any damage to any cars on our street including our own, was anxious watching this but well done to the guy that delivered our skip!

2 February 2021
Rated 5 out of 5 stars

First class service from the KCM team!

First class service from the KCM team!! When booking the skip, the office staff were helpful and courteous. It was quick and easy with no fuss!!
The skip arrived on time and delivered onto our driveway in an manner that was safe and careful.
When asked to retrieve the skip, again, the office staff were very polite and professional. It was collected on time and in the same manner.
Overall a first class experience, will definitely use again and recommend with confidence!!
Thank you KCM skip hire. ⭐️⭐️⭐️⭐️⭐️

21 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery of skip, courtesy text to let you know the driver is on his way for both drop off and collection, polite, helpful friendly office staff at the other end of the phone to help with enquiries that may arise. Would highly recommend.

14 January 2021

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