Kearys Motor Group  Reviews 

211
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the friendly staff and sales team for providing genuinely helpful guidance, ensuring that vehicle purchases feel remarkably smooth, welcoming, and entirely stress-free. Many people deeply appreciate receiving detailed product information and enjoying pleasant interactions when exploring various available car options on site. Some reviewers were not happy with the poor aftersales support and communication issues experienced later on. Customers frequently noted significant difficulties getting timely replies to messages or successfully resolving unexpected vehicle problems following the initial purchase process. Buyers also mentioned experiencing long delays when trying to arrange necessary maintenance appointments.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, showing a strong division in customer experiences. While... See more

Staff

Clients share positive opinions on staff, noting they are friendly, welcoming, and attentive during vehicle... See more

Product

Customers had ambiguous experiences with product purchases, highlighting a stark mix of satisfaction and... See more

Customer service

People report ambiguous experiences with customer_service. Reviewers express deep frustration with persistent... See more

Customer communications

Reviewers express ambiguous feedback about contact, highlighting persistent communication challenges. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a 3.5yrs old electric Renault Zoe from David Barrett, Kinsale Road Roundabout recently. The car itself is pristine and dealing with David made the purchase very smooth and stress free. I hadn... See more

Rated 5 out of 5 stars

Great experience, spotted lovely duster online. Rang to enquire , paid 250 deposit to hold the car for me. Had finance sorted with amy, within few days. Keith furlong was salesman. Top class. Received... See more

Rated 5 out of 5 stars

Just purchased a BYD Atto 3 recently at Kearys BYD Belgard. Got a great deal from Cian Dowling who was a mine of information but also a great listener. Very nice mannerly chap. Kearys is in a great l... See more

Rated 5 out of 5 stars

Bought BYD Seal U off Cian down in BYD Belgard . I have to say my experience from start to finished was fantastic. As I need my car adapted for my mam it wasn't a straight forward process . But Cia... See more


Company details

  1. Vehicles & Transportation

Written by the company

With over 30 years’ experience in serving motorists in and around the Cork region, we at Kearys Motor Group are proud to represent some of the automotive industry’s most acclaimed vehicle brands. Our award-winning reputation has been built on providing exceptional standards of customer care combined with vehicles that are stylish, technology packed, and which deliver impressive performance every time. It’s our aim to always provide the best models for our customers, many of whom return to Kearys time after time for all their motoring needs. What’s more, we work hard to ensure that value for money is assured, with almost everyone able to find the model they desire at a price that can’t be beaten.


Contact info

3.3

Average

TrustScore 3.5 out of 5

211 reviews

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3.3

All reviews

(211)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Kearys Hyundai Mallow

I picked up my new Tuscon Hybrid from Finbarr in Keary's Hyundai Mallow today. I could not have been happier with the service I received from the staff there. Finbarr was an absolute pleasure to deal with during my visit. He was friendly and extremely professional. Took the time during the handover to talk me through setting up the car, all the tips on how to get the most from the car. It made the drive home all the more enjoyable. Kieran in finance was an absolute gent also and made the paperwork very straight forward and headache free. Thank you so much to all the team for such a lovely experience. I will most definitely be back to purchase again in the future 😃

11 January 2022
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Ciara,

Thank for sharing your positive experience with Finbarr and thanks for choosing Kearys Motor Group!

Rated 1 out of 5 stars

Lack of communication and follow up…

Lack of communication and follow up from management , felt like I was more of an inconvenience then a customer still over a month on and my car is still in the garage and constantly have to ring for an update on parts not at all professional

7 January 2022
Unprompted review
Rated 1 out of 5 stars

It like in all there centres you…

It like in all there centres you think ur at mass rang them to find out what a Santa fe 2018 is reply 24 thousand from the 3 centres in cork and county Ithey must think that people are mad and there show room empty i got 30 thousand up the country so y should I shop with Kearney or any other ones that try and screw us

8 November 2021
Unprompted review
Rated 1 out of 5 stars

They don't answer the phone

They don't answer the phone. I've tried over a few days as they have recalled my Hyundai. I called in and their staff ignored me and let me standing there for over 5 minutes while they went about their business. Terrible in this day and age.

15 October 2021
Unprompted review
Rated 5 out of 5 stars

New Qashqai

I purchased a New Qashqai from Keary’s recently and was very happy with the personal attention and help I received from the sales staff there.

5 October 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Norma,
We're delighted to here you had such a nice experience. Thank you for sharing, it is greatly appreciated!

Rated 5 out of 5 stars

Very helpful

Very helpful, really made the process of buying my car smooth sailing. Thomas O Mahony and his team were so helpful, would highly recommend!

28 September 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Helena,

Thank for sharing your positive experience and thanks for choosing Kearys Motor Group!

Rated 5 out of 5 stars

Great experience

Just bought my first car online couldn’t believe how straight forward it was, very happy experience, I wouldn’t hesitate in doing it again, Dan was the person I was dealing with he was so friendly and helpful.

26 September 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Mike,

Thank for sharing your positive online car buying experience. We hope you're enjoying your first car and thanks for choosing Kearys Motor Group!

Rated 5 out of 5 stars

Very helpful

Very helpful, easy to contact, honest, they listen to the customer. We live nearly 300km away, but have purchased 3 cars from them and will be taking our cars to be serviced with them too.

25 September 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Kevin,

Thanks for sharing you positive experience and thank you for choosing Kearys Motor Group, see you in the near future.

Rated 5 out of 5 stars

We have bought all our cars from Kearys…

We have bought all our cars from Kearys Renault. The service provided is always of the highest order. This is not only for the sale itself but their after sales service as well. This is where we’ve found other dealers poor in comparison. The sales manager Dan was always on hand to answer questions no matter how trivial.

25 September 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Rory,

Thanks for sharing your positive experience with Kearys. We're delighted to hear your kind words about both our sales and aftersales departments . Thanks for choosing Kearys Motor Group!

Rated 5 out of 5 stars

Recently bought a car online had been…

Recently bought a car online had been searching for a couple of months and was recommended to try Kearys.. I was not disappointed to say the least.. I made contact with Dan told him my budget and what car I was looking for. I left it in his capable hands and 3 days later got an email of the car. I cant thank Dan and kearys enough.. great customer service and I am motoring in style..
Thanks again Dan and the wonderful team. I will be recommending ye highly.
Kathy

25 September 2021
Unprompted review
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Reply from Kearys Motor Group

Hi Kathy,

Thanks for sharing your positive online car buying experience. We will pass on your kind words to Dan. Thanks for choosing Kearys Motor Group!

Rated 5 out of 5 stars

I've bought both Renault and BMW cars…

I've bought both Renault and BMW cars from Keary's and must say that the service they provide is second to none. In particular, the after-sales service provided by Dan Cronin and his team is so helpful. I would absolutely recommend Kearys to anyone looking for a great deal in a reliable car.

25 September 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Eoin,

Thanks for sharing your feedback, we're delighted to hear or your positive experience. Thanks for choosing Kearys Motor Group!

Rated 5 out of 5 stars

Bought a lovely Hyundai i30 in Kearys in Middleton

Bought a lovely Hyundai i30 in Kearys in Middleton a couple a months ago. The car is absolutely fab and I haven't had any bother with it since. Gino was very helpful in sorting everything for the car. Even months after the deal is done he still answers my emails relating to the car. Would recommend 5/5

20 September 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Thanks for sharing your positive experience. We're delighted to hear your happy with your i30 and aftersales. Thanks for choosing Kearys Motor Group!

Rated 5 out of 5 stars

Went to Kearys of Midleton on a Monday…

Went to Kearys of Midleton on a Monday morning with
my wife meet Tony McCarthy who could not be more helpful open and honest about buying my car nothing was too much trouble explained everything in plain simple terms and made the whole experience of buying a new car so easy. His follow up to collecting my car was excellent,could not recommend him enough.

19 September 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Martin,

Thanks for sharing your positive experience, I will be sure to let Tony know. Thanks for choosing Kearys Motor Group!

Rated 5 out of 5 stars

We have been buying cars from Tony…

We have been buying cars from Tony McCarthy of Kearys Midleton for 6 years now and we would be reluctant to go anywhere else. Tony always arranges a fair deal for us of price, recommends cars that satisfy our requirements, organises all paperwork and makes the whole purchase a highly enjoyable experience. I can't wait for our next purchase.

18 September 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Robert,

Thank you for sharing your positive experience with Tony McCarthy and Kearys Hyundai Midleton, I will be sure to pass this on. We look forward to welcoming you back in the near future.

Rated 5 out of 5 stars

5 Star Treatment

My experience with Kerry’s was amazing, I saw a car online that I liked and contacted the store online and got an immediate response.

I bought the car during COVID so everything was done virtually up until the point where I got to see the car before buying. The car was brought to me at home for my convince to inspect before signing the dotted line.

The car, service and value for money was great, I would highly recommend Kearys to anybody looking for a vehicle.

17 September 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Laura,

Thank you for sharing your positive online car buying experience. We hope you are enjoying your new vehicle.

Rated 5 out of 5 stars

Great experience at Kearys Renault

I recently bought a Renault Clio in Kearys Renault Cork.

The process was super easy. I emailed on the relevant documents and while I test drove the Clio the finance was approved and collected the car the following day.

This was my first experience purchasing a car and the team could not have been more helpful.

17 September 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Wendy,

Thanks for sharing your feedback, this is greatly appreciated. We hope you're enjoying your new Renault Clio and we look forward to seeing you in the near future!

Rated 5 out of 5 stars

Gino was so helpful and made everything…

Gino was so helpful and made everything so easy for us when buying our car!,would highly recommend and will be giving them our business from here on out.

17 September 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Clodagh,

Thanks for sharing you're feedback. We're delighted Gino of Kearys Hyundai Midleton provided you with a great experience :)

Rated 5 out of 5 stars

Give Gino at Keary's a call

Gino at Kearys Hyundai couldn't have made the process of choosing and buying our new car any easier,pleasure to deal with from start to finish.Would highly recommend giving him a call if you're looking to update you're car.

17 September 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Luke,
Thanks for sharing your feedback. I will be sure to pass this onto Gino and the team at Kearys Hyundai Midleton!

Rated 5 out of 5 stars

Purchased many cars from Kearys Hyundai…

Purchased many cars from Kearys Hyundai Cork, Brendan and the team couldn’t be more helpful. Would highly recommend kearys for both cars and service!

17 September 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Rachel,

Thank you for sharing your feedback, this is greatly appreciated. I will be sure to pass this onto Brendan and the Kearys Hyundai Cork team.

Rated 5 out of 5 stars

Brilliant staff

Brilliant staff, all really helpful!

17 September 2021
Unprompted review
Kearys Motor Group  logo

Reply from Kearys Motor Group

Hi Aisling,

Thank you for sharing your feedback :)

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