KEDMA Reviews 1,035

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, noting improvements in skin texture and appearance. Many appreciate the easy ordering process and fast delivery, with items arriving well-packaged and in perfect condition. The staff is also frequently commended for their helpfulness and positive attitude. However, some customers reported dissatisfaction with specific products, mentioning issues like a strong chemical smell or skin dryness. A few people also experienced problems with order packaging, while others felt pressured by sales representatives or encountered difficulties with returns and refunds.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the effectiveness of items like... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed of delivery, with... See more

Order

Reviewers highlight positive aspects of the ordering process. Many customers found it easy to place orders,... See more

Staff

Customers had positive experiences with staff. Reviewers praised specific individuals, such as a skincare... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great description of product. Ordering process of efficient and product came quickly. Wonderful sales and discounts. Product is easy to use, no fragrance and washes off completely leaving skin washed... See more

Rated 5 out of 5 stars

Luxurious products! My first purchase was the Royal Serum and Firming cream which is fabulous. I recently ordered the Restoring day and night cream, foaming face wash and toner to add to my skinc... See more

Rated 5 out of 5 stars

My husband and I just bought the men's salt scrub and lotion as well as the womens salt scrub and body lotion and the 2 face scrubs. The gentleman at the Mall of New Hampshire in Manchester, New Hamps... See more

Rated 5 out of 5 stars

I believe it is a great company. Your product is absolutely fantastic. My hair not only is it shiny it looks thicker not like other products that promise that your hair will look good and thicker and... See more


Company details

  1. Cosmetics shop
  2. Pharmacy

Written by the company

Our story begins in a distant place many years ago. It involves a woman, a queen named Cleopatra, who changed the conception of beauty until this very day. She discovered natural treasures that helped her revive her beauty and youth: Dead Sea minerals and Gold. Cleopatra recognized the beneficial effects of the Dead Sea minerals on the skin and their unique therapeutic and beautifying powers, and went to great expense to obtain exclusive rights over the Dead Sea area. At her command, pharmaceutical and cosmetic factories were built near the Dead Sea.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Hand and foot creams as well as masks

I purchased a set of the hand and foot cream as well as the glitter masks. I am very impressed with the quality and feel of these products. The creams are rich and provide great moisturing effect without being greasy and thick. Both masks made the skin on my face look clean and moisturized. Well done, Kedma!

24 May 2024
Rated 1 out of 5 stars

Rude sales people.

Rude sales people.

The sales people are clearly disrespectful, forcing people to listen to their sales talk even when repeatedly being told that they don't have the time.

They even have the gall to insult my gf to her face, commenting about her skin. Trash quality service right here.

5 June 2024
Unprompted review
Rated 1 out of 5 stars

Scam like manipulation

Horrible sales tactics. Genuinely like a scam operation.
I was walking in the mall and the sales lady practically grabbed my hand and put this peeling cream on, admittedly it did make my skin smoother but was £109 (in pesos 8,000). I said no because it was too expensive but they kept on at me until the employee gave me two for the same price plus a free facial service.

I was okay with this an bought it, however the products are not what was expected when i brought them home, they were half filled and looked to have been used already, the product also was dried on the outside of container and the seal was non existent. Definitely not the luxury that was described im so disappointed.

And for the sales tactics… i was given a free facial which i thought would be relaxing but no, they harassed me trying to get me to buy the £1,000 facial set?? I kept telling them no i don’t even have that kind of money but 3 of the employees were surrounding me and telling me i could use a credit card and practically using every sales tactic but in the worse way possible.
What’s worse is that i was stuck there because my face was covered in a white face cream that takes 45 minutes to wait until it can be taken off. I felt so harassed and trapped it was terrible, i had to lie about having a reservation elsewhere in order to leave, even then they were reluctant.
Overall bad experience with this brand, and looking online they seem to have similar reviews. This store was in SM Cebu philippines.

18 May 2024
Unprompted review
Rated 1 out of 5 stars

Visited Kedma at Robinson Gallery in…

Visited Kedma at Robinson Gallery in Cebu, Representative sample her product on me, was quoted a price of $27.00
I purchased product, later I discovered she charged me $270.00 dl , I contacted them, they agreed to issue refund and return product, when I took Grab to Mall, Manager and Salesperson refused to accept and refused to refund, This is a Scam business !!!
Beware, Avoid, and Stay away from Kedma at any location, Scammers !!!!

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Regardless, on 2 occasions I have placed orders and on both occasions some product has been missing. As soon as I report it, they immediately give me a solution to the problem. I suggest paying more attention when filling orders.

22 March 2024
Rated 1 out of 5 stars

I am extremely disappointed with Kedma.a…

I am extremely disappointed with Kedma cosmetics customer service. I bought the anti-aging serum CINDERELLA EFFECT and it came the anti aging serum antioxidant instead. The first couple of times that I talked with their customer service they said that the product was the right one. I texted again saying that I wanted the Cinderella effect and not the antioxidant and they said that they couldn't send me the Cinderella effect because the formula was changed and they were the same product. And so I asked to return what I had and have a refund this went throughout the entire month of February until last week beginning of March where after a couple of emails, for open chats in their website someone finally sent me a return label but unfortunately I don't have the product that I bought in the first place. With that being said, I will never going to buy anything from cadma anymore first because customer service wasn't at my service as a customer second because they lie to me saying that the product was unavailable and they had changed the recipe or the ingredients and no one was able to explain to me why, third if the Cinderella effect product isn't available anymore take away from the website and all your social media. If you go to kedma cosmetics Instagram account They have a advertisement for the Cinderella effect serum so I don't know what the deal is.

27 February 2024
Rated 5 out of 5 stars

Ayala Feliz - Marikina Philippines


Personnels and Owner are the BEST! they are very welcoming and helpful
Im reviewing and searching the products online finding out its from Israel ❤️❤️❤️ the product is wonderful👍 must try it.

27 February 2024
Unprompted review
Rated 5 out of 5 stars

THE VERY BEST BODY SCRUB EVER…

THE VERY BEST BODY SCRUB I'VE EVER USED! I'm left softer than a baby's bottom after using it to exfoliate my skin! Very much worth it. Tip: buy 2 when the site has 60% off sales. You literally get 2 for the price of one! Or buy as many as you like!

28 December 2023

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