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Rated 5 out of 5 stars

I bought keds for only 50usd. It's my everyday shoes I wear during school. I love the simplicity of all the shoes, that is what I'm looking for a brand. The quality of the shoes too is excellent. I've... See more

Rated 1 out of 5 stars

Very disappointed in their customer service. Made a purchase late one evening and saw the next morning they were on sale. Asked for a refund of the difference between the prices. They would not/coul... See more

Rated 1 out of 5 stars

This website looks the same and have the same shady technical details of lookalikes like kedsnederland.com. On kedsnederland my girlfriend was victim of credit card fraude. They have many lookalike... See more

Rated 3 out of 5 stars

Dear Keds been wearing Keds since 1958 and now I think your quality has fallin way off looking them over and not as comfortable as others I have worn ,was going to order another pair now I probably wi... See more

Company details

  1. Shoe shop
  2. Clothing Shop

Information provided by various external sources

Keds is an American brand of canvas shoes with rubber soles.


Contact info

  • Courtland Drive Northeast 9341, 49351, Rockford, United States

  • keds.com

2.3

Poor

TrustScore 2.5 out of 5

79 reviews

5-star
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Rated 1 out of 5 stars

Exchange for size that fit

Tried to do a return, same shoe, same price, different size. They charged me $15.00 more, then charged me $5 for the return, even though it was a swap. It didn't bother me at the time, but I should say that the shoe they sent me looked as if it had been worn. This is Keds, such a shame they treat customers as poorly as they do. I don't know what is going on with my returns or even if I will get a refund. Order them elsewhere. keds.com is horrible to deal with. They won't listen and then take their money. I will have to get the bank on this. I was so excited, it was a really bad experience. Strangest thing, my order history keeps changing from moment to moment. I can't even get it to stay stable long enough to send the other shoes back.

4 July 2020
Unprompted review
Rated 1 out of 5 stars

Incorrect item was sent and no refund

Incorrect item was sent. I ordered two pairs of Keds and was sent ( after two months waiting) two pairs of completely different shoes....not even leather. I contacted someone through their website and was told they would send me a partial refund. Are they kidding! I’m really upset about this but what can I do?

15 June 2020
Unprompted review
Rated 1 out of 5 stars

I ordered some white multi sequin shoes…

I ordered some white multi sequin shoes for my wedding and i got something COMPLETELY different. They are all over pink in a size 9 and i am a 5.5. They sent me a prepaid label and said i have to reorder the shoes. I am extremely upset....with the wedding coming up and being a full time student the idea of ordering online was that i dont have the time to go buy these in person but now I have to make time to return something I didn't even order. Mind you all they offered me was free expedited delivery once i order them again. Horrible experience would not recommend them.

10 February 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
I accidentally ordered the wrong size shoe and when I called they cancelled it for me right away! The woman, that I talked to, was extremely polite.

14 January 2020
Unprompted review
Show reviews in all languages. (79 reviews)

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