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Review summary

Created with AI, based on recent reviews

Evaluating 241 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptionally fast delivery and straightforward ordering process. Customers frequently mention that the outdoor clothing is exceptionally high quality, remarkably warm, and completely reliable for enduring challenging weather conditions outdoors. Consumers also appreciate the very reasonable prices and outstanding functionality provided by the wide selection of durable jackets and trousers. However, some customers also noted that certain garments feature a tighter fit or minor sizing inconsistencies that required careful product selection. A few other people additionally felt that delivery couriers could occasionally be less reliable when dropping off packages at the door.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting durable materials, excellent weather... See more

Quality

Users describe positive interactions with quality, consistently highlighting the robust materials, excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting exceptionally fast shipping times and... See more

Service

Consumers find service to be exceptionally positive, praising the friendly support and efficient team.... See more

Price

People report high satisfaction with the price, highlighting that the gear offers great value and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had already had a Keela Waterproof jacket, which I bought for walking and needed some better waterproof trousers, as I have started doing RC Model Yacht racing, where you could be stood in driving... See more

Rated 5 out of 5 stars

Keela clothing is high quality and has kept me warm, dry and comfortable on many occasions on winter trips in Wales and in the Scottish highlands (fleece and ads t shirt layers and Rainlife waterproof... See more

Rated 5 out of 5 stars

I have a lot of Keela Products. I have the Munro in two sizes, the stratus, the merino boxers, long johns and base layer tops, a fleece, a zenith jacket, a zenith gilet, incline socks and alpine a... See more

Rated 5 out of 5 stars

There's so much to like about this company from great pieces of clothing for all sorts of outdoor activities to no fuss ordering and delivery. This time I acquired some Nevis Trousers (size 32 regular... See more


Company details

  1. #15 of 90 best companies in Outdoor clothing and equipment shop

Written by the company

Award winning Scottish outdoor performance clothing brand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

550 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(550)

239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Packlite Jacket

Have always been pleased with the prompt despatch & delivery of orders. Good Customer service too.
Ordered the Packlite Jacket with full zip. It has been used often since its purchase a couple of months back and has stood up to some inclement weather and the occasional heavy downpour.
The only suggestion I would make to improve on the jacket’s performance would be the addition of a hood volume reducer. The hood feels sufficiently voluminous to be worn over a helmet. Without adequate adjustment and no helmet, the tendency is for the hood peak to fall down over the face.
Other than that, no complaints.

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Some of the best outdoor clothing on…

Some of the best outdoor clothing on the market....

I have owned Keela clothing for over ten years now and it's still going strong. Great design, and after service. Won't go anywhere else...

If I could give it 12 out of 10 I would...

24 November 2025
Rated 5 out of 5 stars

An absolutely brilliant company

An absolutely brilliant company. Great service easy to use website.
We ordered ladies and men's Munro jackets which are super quality with all the pockets and gadgets we need on a water proof jacket. Only worn once in the rain so far but kept us dry. Great price as well.
We would highly recommend this company and there products.

24 November 2025
Rated 5 out of 5 stars

Road Runner Trousers

I spotted these road runner trousers while looking for a new pair of trousers for use when out on my bike as the weather turns cooler.
I couldn't have made a better choice. Warm, flexible and an excellent fit, (which cant always be said for my size, especially length). No need for constant adjustment while cycling.
Excellent product, service and quick delivery, (even though Keela are only 6 miles away from me).😁

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Keela Outdoors = Excellence

Keela Outdoors exceeded my expectations! The shipping was incredibly efficient—my order arrived the very next day. The garments are outstanding quality, durable, and perfectly suited for outdoor life in the UK. Highly recommend Keela for anyone who values performance and reliability in their outdoor gear!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Kit

I've purchased a number of items for Keela and they all have been great items for performance, functionality and comfort.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

The Genesis fleece is probably not the…

The Genesis fleece is probably not the most stylish bit of kit but for fit, warmth and comfort it is brilliant! I would not normally pay that sort of money for a fleece but with it being waterproof then it is worth it. Only down side for me is the lack of an inside or chest zip pocket. I would buy again!

25 November 2025
Unprompted review

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